Key research themes
1. How can structured frameworks improve the success rates of Robotic Process Automation (RPA) implementation projects?
This research area focuses on developing and validating structured frameworks and lifecycle models that provide systematic guidance for implementing RPA projects efficiently and effectively. It matters because up to 50% of RPA projects fail due to inconsistent approaches, poor process selection, and insufficient preparation. Structured frameworks can enhance project success by balancing flexibility and rigor to adapt to heterogeneous organizational contexts.
2. What roles do intelligent and AI-augmented techniques play in advancing Robotic Process Automation capabilities?
This theme investigates the integration of Artificial Intelligence (AI), Machine Learning (ML), and intelligent methods into RPA—often called Intelligent Process Automation (IPA)—to extend automation beyond rule-based tasks to more complex, knowledge-intensive, and predictive processes. Enhancing RPA with AI technologies offers potential for greater autonomy, improved decision-making, and scalability in dynamic environments.
3. How is Robotic Process Automation transforming operational roles and specific domain applications across industries?
This theme addresses domain-specific deployments of RPA and its impacts on workforce roles, operational efficiencies, and procedural transformations in sectors such as accounting, recruitment, education, and software testing. It also considers how RPA reshapes job profiles by automating routine tasks and shifting human focus towards strategic and analytical functions.