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robotics process automation

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lightbulbAbout this topic
Robotic Process Automation (RPA) is a technology that utilizes software robots or 'bots' to automate repetitive, rule-based tasks typically performed by humans in business processes, enhancing efficiency, accuracy, and productivity while reducing operational costs.
lightbulbAbout this topic
Robotic Process Automation (RPA) is a technology that utilizes software robots or 'bots' to automate repetitive, rule-based tasks typically performed by humans in business processes, enhancing efficiency, accuracy, and productivity while reducing operational costs.

Key research themes

1. How can structured frameworks improve the success rates of Robotic Process Automation (RPA) implementation projects?

This research area focuses on developing and validating structured frameworks and lifecycle models that provide systematic guidance for implementing RPA projects efficiently and effectively. It matters because up to 50% of RPA projects fail due to inconsistent approaches, poor process selection, and insufficient preparation. Structured frameworks can enhance project success by balancing flexibility and rigor to adapt to heterogeneous organizational contexts.

Key finding: Developed a validated multi-stage RPA implementation framework based on analysis of 35 real-life projects and expert feedback, offering flexible guidelines that accommodate complex organizational settings; the framework... Read more
Key finding: Presented a Design Science Research-based model synthesizing RPA main concepts including benefits, process suitability criteria, and challenges; highlighted the critical importance of correctly identifying processes suitable... Read more
Key finding: Proposed and evaluated an innovative method leveraging non-invasive monitoring (screen, mouse, keyboard logging) and process discovery algorithms to accurately analyze and design RPA candidate processes, thus overcoming... Read more
Key finding: Developed a design science research-based, stepwise method for economic appraisal of RPA investments integrating process mapping and cost modeling using discounted cash flow and present value techniques; field testing of the... Read more
Key finding: Conducted a systematic literature review highlighting the managerial and process management perspectives on RPA implementation; identified the necessity of aligning RPA initiatives with business process management principles... Read more

2. What roles do intelligent and AI-augmented techniques play in advancing Robotic Process Automation capabilities?

This theme investigates the integration of Artificial Intelligence (AI), Machine Learning (ML), and intelligent methods into RPA—often called Intelligent Process Automation (IPA)—to extend automation beyond rule-based tasks to more complex, knowledge-intensive, and predictive processes. Enhancing RPA with AI technologies offers potential for greater autonomy, improved decision-making, and scalability in dynamic environments.

Key finding: Implemented an intelligent RPA architecture integrating predictive models and peripheral components to proactively manage customer notifications in a Brazilian electric utility; demonstrated ability to classify high... Read more
Key finding: Provided a comprehensive survey contextualizing the evolution from traditional RPA to Intelligent Process Automation which incorporates AI and ML technologies; identified key research challenges such as flexible process... Read more
Key finding: Systematically reviewed literature combining RPA with AI-related techniques, emphasizing the application of machine learning and deep learning to autonomously automate complex work processes; highlighted the challenges and... Read more
Key finding: Developed an RPA bot integrated with AI capabilities to automate faculty administrative tasks critical to accreditation and educational data surveys; demonstrated automation of data extraction, processing, and report... Read more

3. How is Robotic Process Automation transforming operational roles and specific domain applications across industries?

This theme addresses domain-specific deployments of RPA and its impacts on workforce roles, operational efficiencies, and procedural transformations in sectors such as accounting, recruitment, education, and software testing. It also considers how RPA reshapes job profiles by automating routine tasks and shifting human focus towards strategic and analytical functions.

Key finding: Analyzed how automation, including RPA, is revolutionizing accounting by shifting accountants’ roles from manual bookkeeping to strategic decision-making and data analytics; highlighted that automation enhances accuracy and... Read more
Key finding: Explored the practical applications of RPA in recruitment such as resume screening, candidate communication, and onboarding automation; identified RPA’s role in improving efficiency, reducing bias, and enhancing candidate... Read more
Key finding: Implemented and evaluated an RPA solution in education to automate tasks like data entry, attendance tracking, and grade recording using OCR and web data extraction; demonstrated significant improvement in administrative... Read more
Key finding: Investigated the integration of RPA tools in software automation testing, showing that RPA can efficiently automate repetitive testing tasks, reduce manual effort, and improve test coverage and reliability, thereby... Read more
Key finding: Identified and analyzed critical security risks inherent in RPA deployments—including privileged access misuse, data breaches, and system outages—and proposed design principles and best practices to mitigate these risks,... Read more

All papers in robotics process automation

This comprehensive article explores the critical challenge of securing Continuous Integration and Continuous Deployment (CI/CD) pipelines in modern software development. It addresses the common security threats faced by organizations,... more
Cloud data pipelines need better monitoring—traditional threshold-based systems often miss subtle anomalies or flood teams with false alarms. But can AI do better? This study compares hybrid machine learning (ML) models against standard... more
The foreseeable future will likely see a profound impact caused by the advancing technology of Artificial Intelligence systems, in our day-to-day activities and routines, just like the same effect brought about by the introduction of the... more
International labor mobility and unemployment are two faces of the coins and they comprehensively affect the economic growth so that this study deals with the analysis to check the effect of international labor mobility and unemployment... more
International labor mobility and unemployment are two faces of the coins and they comprehensively affect the economic growth so that this study deals with the analysis to check the effect of international labor mobility and unemployment... more
Advancements in group insurance solutions have long struggled to match the ever-changing expectations of insureds in the face of emerging risks, evolving technology, demands for immediacy, and the ever-increasing use of personal data.... more
Rapid advances in technology are causing finance departments to examine the kind of digital transformation they should undergo in the future. For many finance departments, efficiency may be a concern. However, for many more, failing to... more
AI is revolutionizing several sectors, influencing highly specialized areas such as tax regulations and consulting. By fully enhancing tax compliance, tax optimization can be achieved, as all data is seamlessly available in real time.... more
The development of Robotic Process Automation (RPA) has altered financial management by automating repetitive activities, reducing errors, and providing real-time reports. Objective: To assess the effectiveness and scalability of RPA... more
This comprehensive technical article explores the transformative impact of artificial intelligence on insurance underwriting processes. The article examines how AI technologies are revolutionizing traditional underwriting methods through... more
AI/ML technologies are now maturing, available in performance and price, and secured as well as enabled by evolving and well-accepted cloud environments based on shared or hybrid infrastructures. AI/ML and advanced analytics are rapidly... more
The rapid adoption of automated accounting systems has transformed the accounting profession, reshaped traditional roles and introducing new opportunities and challenges. This study explores the impact of automation on accounting... more
Pega has emerged as a key enabler of hyperautomation, integrating robotic process automation (RPA), artificial intelligence (AI), and advanced workflow management to drive digital transformation across enterprises. This article explores... more
ontologies dealing with processes or scenarios will have something corresponding to events. PSL uses the term "activity_occurrence " for events. Cyc uses the term "Event". Other possible terms have drawbacks.... more
This paper explores how Robotic Process Automation (RPA) and Artificial Intelligence (AI) are reshaping the financial services industry into a dynamic and intelligent ecosystem. Drawing upon pre-2023 academic and industry studies, the... more
The evolution of banking from traditional brick-and-mortar structures to digital and AI-driven services has transformed the way financial transactions are conducted. One of the latest advancements in banking technology is the adoption of... more
Robotic Process Automation (RPA) allow people focus on meaningful tasks rather than transferrable recurring and non-value-added ones. Whereas it provides an opportunity to foster agility and productivity, RPA is also perceived to put... more
Receipt preparing is one of the key back-office activities that requests a great deal of manual exertion. With manual cycles set up, organizations sit around idly acquiring, allotting and affirming Receipts. (RPA) Robotic Process... more
Background: The industrialization process has led to the automation of business processes with the goal of economic efficiency. This research was conducted at a trading company that requires an effective administrative process with time... more
A dynamic and complex process environment forces the automated execution and monitoring of processes to face a lot of hard problems. This paper shows how the execution of agile workflows can be assisted by AI planning techniques. In... more
In this paper, a process workflow for Bot is created using robotic process automation (RPA), associated with artificial intelligence that is used to stream line the administrative tasks and alleviate stress levels of faculty in handling... more
User interaction logs allow us to analyze the execution of tasks in a business process at a finer level of granularity than event logs extracted from enterprise systems. The fine-grained nature of user interaction logs open up a number of... more
Natural language processing (NLP) is a research field that provides huge potential to automate accounting tasks dealing with text data. This research studies the application of NLP in automatically categorizing invoices based on the... more
In the rapidly evolving realm of software development, Robotic Process Automation (RPA) has emerged as a pivotal technology that holds the potential to redefine the landscape of automation testing. This scholarly article delves into the... more
Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by... more
The complexity and rigidity of legacy applications in large organizations engender situations where workers need to perform repetitive routines to transfer data from one application to another via their user interfaces, e.g. moving data... more
Natural language processing (NLP) is a research field that provides huge potential to automate accounting tasks dealing with text data. This research studies the application of NLP in automatically categorizing invoices based on the... more
Robotic Process Automation (RPA) is a new favorite among IT leaders. It can be quickly deployed to automate repetitive tasks, and it saves organizations time and money. RPA bots handle sensitive data, moving it across systems from one... more
Although the process of digitization in higher education began a long time ago, unfortunately, as various studies have pointed out, many higher education institutions are not yet fully prepared, facing challenges associated with the need... more
Parallel planning is a paradigm that provides interesting efficiency improvements in the field of classical AI planning and it is one of the key components of successful SAT-based planers. Popularized by the Graphplan algorithm, it... more
Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology,... more
Mechanical engineering industry has recently been seriously affected by achievements and progress of artificial intelligence and by extremely rapid evolution of Industry 4.0. Considering that the market will rapidly change in the coming... more
In the era of technological advancement, there is a need to leverage Digital Transformation (DT) in the field of Human Resource Management. Integration of Robotic Process Automation (RPA) with Human Resource Management (HRM) Systems... more
The architecture described in this paper encodes a theory of intentions based on the the key principles of nonprocrastination, persistence, and automatically limiting reasoning to relevant knowledge and observations. The architecture... more
The architecture described in this paper encodes a theory of intentions based on the the key principles of non-procrastination, persistence, and automatically limiting reasoning to relevant knowledge and observations. The architecture... more
In the rapidly evolving realm of software development, Robotic Process Automation (RPA) has emerged as a pivotal technology that holds the potential to redefine the landscape of automation testing. This scholarly article delves into the... more
This paper analyzes the rapid onset of Robotic process automation (RPA) technologies in the Czech financial sector between 2015-2020. The development and experience from the "hype-and-fear" phase contributed to business process... more
This paper analyzes the rapid onset of Robotic process automation (RPA) technologies in the Czech financial sector between 2015-2020. The development and experience from the “hype-and-fear” phase contributed to business process... more
Demo Abstract. Nowadays, the automation of business processes not only spans classical business domains (e.g., banks and governmental agencies), but also new settings such as healthcare, smart manufacturing, domotics and emergency... more
Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by... more
Automation of Knowledge-Based services is the natural evolution of Robotic Process Automation (RPA), fueled by new technologies, often categorized as Cognitive Automation (CA). The purposes of this research are to (1) explore the... more
This article aims to identify the main approach to robotic process automation (RPA) method and trends in the scientific literature in the field of RPA. Moreover, this analysis is needed to build a model of automation of a certain class of... more
The declarative language Picat has recently entered the scene of constraint logic programming, in particular thanks to the efficiency of its planning library that exploits a clever implementation of tabling, inherithed in part from... more
Robotic Process Automation (RPA) is currently a topic of interest for both research and industry. Many administrative tasks in operations consume a vast amount of time and create little value. The possibility that the responsible... more
The declarative language Picat has recently entered the scene of constraint logic programming, in particular thanks to the efficiency of its planning library that exploits a clever implementation of tabling, inherithed in part from... more
Parallel planning is a paradigm that provides interesting efficiency improvements in the field of classical AI planning and it is one of the key components of successful SAT-based planers. Popularized by the Graphplan algorithm, it... more
Abstract. In this paper we consider processes that run over data stored in a relational database. Our setting is that of ontology-based data access (OBDA), where the information in the database is conceptually represented as an ontology... more
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