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Risk and crisis management

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lightbulbAbout this topic
Risk and crisis management is the systematic process of identifying, assessing, and prioritizing risks, followed by coordinated efforts to minimize, monitor, and control the probability or impact of unforeseen events. It encompasses strategies and actions to prepare for, respond to, and recover from crises to ensure organizational resilience and continuity.
lightbulbAbout this topic
Risk and crisis management is the systematic process of identifying, assessing, and prioritizing risks, followed by coordinated efforts to minimize, monitor, and control the probability or impact of unforeseen events. It encompasses strategies and actions to prepare for, respond to, and recover from crises to ensure organizational resilience and continuity.

Key research themes

1. How can structured taxonomies and functional models enhance crisis management effectiveness across multi-actor settings?

This research area focuses on developing comprehensive frameworks and taxonomies for categorizing crisis management functions, aiming to improve coordination, communication, and operational effectiveness among diverse stakeholders involved in crisis situations. Clear functional classifications support knowledge sharing, gap analysis, solution development, and interoperability across institutional and geographic boundaries, which is critical given the increasing complexity of crises involving multiple actors and sectors.

Key finding: The paper presents a detailed, hierarchical taxonomy of crisis management functions, identifying ten high-level functional areas (such as mitigation, response, recovery, and security management) subdivided into 54 functions... Read more
Key finding: This study proposes an analytical framework distinguishing the roles of crisis communication experts and organizational anchorage points within crisis management. The crisis cell sets the institutional positioning offering a... Read more
Key finding: The course material outlined aims to strengthen capacities for crisis analysis and strategic intervention, integrating pre-crisis analysis, real-time intervention, and post-crisis assessment in a comprehensive approach. It... Read more

2. What leadership and communication factors most critically influence crisis management outcomes and organizational resilience?

This theme investigates how leadership styles, crisis communication practices, and trust-building shape the effectiveness of organizational and systemic crisis management efforts. Understanding the interplay between leadership competencies, decision-making under uncertainty, communication strategies, and trust levels is essential for reducing crisis impacts, maintaining business continuity, and navigating multifaceted crises such as pandemics or creeping crises.

Key finding: This research empirically demonstrates that effective leadership significantly enhances both crisis management capabilities and business continuity in organizations. Structural equation modeling with data from UAE public... Read more
Key finding: The paper conceptualizes the reciprocal relationship between crisis communication and trustworthiness as key drivers amplifying or attenuating attention to slow-burning (creeping) crises. It proposes a crisis management... Read more
Key finding: This study emphasizes the pivotal qualities of effective leaders during crises, including intuition, trustworthiness, emotional intelligence, and timing. It highlights how leaders who cultivate empowerment and maintain robust... Read more
Key finding: This paper analyzes the characteristic features of global crises such as COVID-19 and climate change, emphasizing challenges firms face in strategic crisis response. Key insights relate to management behaviors that influence... Read more

3. How can collaborative governance and multi-stakeholder coordination improve crisis response and recovery effectiveness?

Research in this area explores models of crisis governance that transcend traditional centralization or decentralization paradigms by actively involving non-governmental actors, private sectors, and civil society. Collaborative Crisis Management (CCM) leverages collective knowledge and resources for adaptive, context-sensitive responses, which is critical in addressing the complex and multifaceted nature of modern crises such as pandemics.

Key finding: The chapter introduces Collaborative Crisis Management (CCM) as an enhanced governance mode integrating governmental, private sector, and civil society actors to provide flexible, resource-rich responses to crises. Using... Read more
Key finding: This editorial synthesizes empirical insights from multiple studies emphasizing the critical role of multi-agency collaboration in managing complex health emergencies and disasters. It highlights persistent challenges in... Read more
Key finding: Through a multidimensional analysis of the February 2023 Türkiye earthquakes, this study uncovers significant cybersecurity vulnerabilities exacerbated by natural disasters. It reveals insufficient incorporation of cyberrisk... Read more

All papers in Risk and crisis management

cool breakdown of the crisis theory and accompanied intervention
"Buhalis, Dimitrios and Michopoulou, Eleni (2011) 'Information-enabled tourism destination marketing: addressing the accessibility market', Current Issues in Tourism,, 14(2) pp145-168. http://dx.doi.org/10.1080/13683501003653361... more
In the early morning hours of November 8, 2010, fire broke out in the aft engine room of Carnival Splendor, a 113,300 ton passenger cruise ship carrying over 3,000 guests. Although the fire was quickly suppressed, Cruise Director John... more
This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of... more
Jos van der Sterren Rami Isaac NHTV Breda Locally-driven (Community-based) Tourism Development an option for poverty alleviation? 2 Jos van der Sterren Rami Isaac NHTV Breda
Critical decisions for crisis management: An introduction By Mario COCCIA a † Abstract. In the presence of crisis, such as global COVID-19 pandemic crisis, governments have more and more take critical decisions to cope with consequential... more
The Ever Given Grounding in the Suez Canal has consequences that are yet to be felt, even after the vessel was freed and the canal reopened. This event is a classic example of a cascade effect of a risk realized. The cascade from Ever... more
Many countries face cycles of repeated violence. Attacks on health workers and facilities exact a toll on civilian access to care and, in aggregate, population health status. A variety of humanitarian organizations provide essential... more
Resumen: El turismo, alcanza su nivel de masividad a partir de la II posguerra jugando un rol clave en el comercio internacional por los movimientos de capitales que representaba. Este fenómeno, fue analizado por las más altas... more
This article provides an early account to document Swedens strategy to the COVID-19 pandemic and critically examines the countrys crisis response during the first six months of 2020. Sweden stood out internationally with a hands-off... more
THE ENVIRONMENTAL ISSUE IN CONTEMPORANEITY: socio-environmental conflicts, constitutional guarantees and the effectiveness of public policies under debate.
Presentation in the form of an interview
Estimating the economic impact of special events to tourism destinations constitutes one of the major fields in tourism research. Extensive literature provides both practitioners and scientists with appropriate tools to measure tourism... more
In the emergency of a fire or in the aftermath of a disaster, the struck area is rather difficult to access and may have become hazardous, hostile or toxic. Establishing whether the ground can be entered safely by human beings is time... more
"Earlier provisional title was "Archaeology, Tourism, Museum...." "This chapter is divided into two distinct sections that are positioned in a point-counterpoint structure of dialogue. These two position statements invoke the... more
— It is no surprise that the notion of situation is key to situation awareness. The development of the discipline can thus benefit from careful analysis of the notion. In this paper, we approach this by proposing an ontology of situations... more
L’exercice de l’art infirmier répond à des règles réglementaires qui sont d’ordre public. Ceci implique qu’elles sont directement opposables à l’infirmier et ne souffrent pas d’exception. Néanmoins, en situation d’exception, ces règles... more
L'objectif de notre contribution est d'identifier plus précisément la place de la résilience dans la dynamique évolutive normal d'une organisation. Notre approche est essentiellement épistémologique. Nous pensons qu'avant de donner a... more
Özet Krizler, örgütlerin önleme ve uyum mekanizmalarını yetersiz hale getirerek mevcut değerlerini, amaçlarını ve varsayımlarını tehdit eden ve bu tehditlere karşı acele cevap verilmesini zorunlu kılan, gerginlik verici durumlardır.... more
We built a multiagent simulation of urban traffic to model both ordinary traffic and emergency or crisis mode traffic. This simulation first builds a modeled road network based on detailed geographical information. On this network, the... more
Hurricane Katrina struck New Orleans in August 2005, driving hundreds of thousands of residents out of the city and causing upwards of $55 billion in damage. Between August 2005 and New Year's Day 2006, New Orleans lost over half its... more
Tourism in Ireland is facing challenging times and thus new ways of attracting tourists into Ireland are required. Recent reports on the current state of Irish tourism highlighted the need to identify and invest in key market segments,... more
"This chapter aims to explain how and why the the 9/11 Commission succeeded whereas so many others did not. To shed light on the 9/11 Commission’s origins, goals, limitations, failings, accomplishments and consequences, we apply three... more
Sentiment analysis techniques are increasingly used to grasp reactions from social media users to unexpected and potentially stressful social events. This paper argues that, alongside assessments of the affective valence of social media... more
Meta-governance recently emerged in the field of governance as a new approach which claims that its use enables modern states to overcome problems associated with network governance. This thesis shares the view that networks are an... more
What are the risk of the current Syrian civil war from now until its end?
This paper will find out that the main risks are the extreme fragmentation of the political opposition, the ISIL and the economic crisis.
The present study highlights the impact that politics can have on marketing and overall destination competitiveness through the example of North Cyprus. Political stability is an important prerequisite for establishment, growth and... more
Il 16 febbraio 2016, a Roma, il Governo italiano e l'Organizzazione delle Nazioni Unite per l'educazione, la scienza e la cultura (UNESCO), rappresentati rispettivamente dal Ministro degli Affari esteri e della cooperazione... more
Dear Colleague, It is my great pleasure to invite you to participate in the 6th ICT Forum that will be held in October 14-16, 2014 in Nis, Serbia. Additional information on the 6th ICT Forum is enclosed and can be found at the... more
The purpose of this study is to examine the emerging flashpacker sub-culture in relation to the backpacker culture. Cultural Consensus Analysis is employed to examine the potential cultural divergence between flashpackers and... more
Упадъкът на Запада не е случайност Pan.bg 14 авг 2019 | 07:14 (300) (0) "Ситуацията е сериозна: постепенно изчезва не просто един политически, икономически и обществен модел, но и всичко това, което в продължение на хилядолетия беше... more
The objective of the Club Management Guide is to provide an in-depth study of the daily business activities of a football club; by way of sharing various club methods to current and future club officials of real-life examples from... more
This study examined the determinants of food price inflation and its impact on the economy of PNG from 2001 to 2011 (10 years) using time series data. Secondary data obtained from credible sources such as BPNG, ADB, WB, and IMF were... more
Dumbarton Oaks Research Library and Collection, in Washington, DC, is an institute of Harvard University dedicated to supporting scholarship internationally in Byzantine, Pre-Columbian, and Garden and Landscape Studies through... more
This article tries to analyse the pitfalls when it comes to supporting locally driven or community based tourism development. It relates this (idealistic) development objective promoted by NGO's and donor communities to the larger context... more
This article builds upon earlier risk narrative research, focusing upon their historical development primarily in the US and UK and drawing upon a wide range of key historical and contemporary moments and examples. It proceeds from an... more
This paper explores the relationship between tourism and the challenges of governance in the Arctic region. Recently, both political and academic interest in the Arctic has been on the rise as a result of the increasing geopolitical... more
Companies' responses to risk need to consider internal organizational realities.
This article probes the warning-response failures that left the city of New Orleans vulnerable to catastrophic hurricanes and the inability of local, state, and federal authorities to mount an adequate response to the consequences... more
Τα τελευταία χρόνια ένα ευρύ φάσμα φυσικών καταστροφών έχει γίνει μια καλά τεκμηριωμένη και απτή πραγματικότητα με τραγικές επιπτώσεις. Και ενώ υπάρχει μια πλούσια βιβλιογραφία σε σχέση με την ετοιμότητα έκτακτης ανάγκης, η αντίστοιχη σε... more
Sentiment analysis techniques are increasingly used to grasp reactions from social media users to unexpected and potentially stressful social events. This paper argues that, alongside assessments of the affective valence of social media... more
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