Risk and crisis management

Social media are gaining prominence as an element of destination marketing organisation (DMO) marketing strategy at a time when public sector cuts in their funding are requiring them to seek greater value in the way marketing budgets are spent. Social media offers DMOs with a tool to reach a global audience with limited resources. The aim of this study is to explore the usage of social media among the DMOs of the top 10 most visited countries by international tourists. The study uses content analysis and semi-structured interviews to examine the usage and impact of social media marketing strategies and identifies a framework of best practice for other national tourism organizations (NTOs) to learn from. The study argues that social media usage among top DMOs is still largely experimental and that strategies vary significantly.

http://dx.doi.org/10.1080/13683500.2012.662215

Trust and power between actors are two central concepts in social exchanges. Yet, studies investigating residents’ support for tourism using the social exchange theory have failed to consider these constructs simultaneously. This study tests a model of community support with the social exchange theory as its theoretical basis. Results indicate that support is determined by residents’ trust in government actors and perceived benefits. Trust is in turn predicted by residents’ perceived benefits and costs and their level of power. The theoretical contributions of the study emanate from the inclusion of the trust and power variables in the model. The practical implications of the findings and the limitations of the study are discussed. Some suggestions for future research are also made.

This paper is based on ongoing research into networking between small tourism businesses and its contribution to destination development. The fieldwork is being carried out in a peripheral rural location. A detailed conceptual framework comprising of a literature review, background to an ongoing study and the methodology being implemented is discussed. The review finds an increased awareness of the importance of networks in mainstream business research, however, research within small tourism businesses is still underdeveloped. Furthermore, there is little or no direct research in terms of collective tourism business networks within a destination. Destination development research is also reviewed and particular consideration given to the rural context. Destination models are discussed with the recent chaos-based theories providing new understandings. Networks are established within the destination concept. Finally, the location for the data collection is discussed with a justification of the qualitative, in-depth interview approach.

n recent years, social media emerged as a potential resource to improve the management of crisis situations such as disasters triggered by natural hazards. Although there is a growing research body concerned with the analysis of the usage of social media during disasters, most previous work has concentrated on using social media as a standalone information source, whereas its combination with other information sources holds a still underexplored potential. This paper presents an approach to enhance the identification of relevant messages from social media that relies upon the relations between georeferenced social media messages as Volunteered Geographic Information, and geographic features of flood phenomena as derived from authoritative data (sensor data, hydrological data and digital elevation models). We apply this approach to examine the micro- blogging text messages of the Twitter platform (tweets) produced during the River Elbe Flood of June 2013 in Germany. This is performed by means of a statistical analysis aimed at identifying general spatial patterns in the occurrence of flood-related tweets that may be associated with proximity to and severity of flood events. The results show that messages near (up to 10 km) to severely flooded areas have a much higher probability of being related to floods. In this manner, we conclude that the geographic approach proposed here provides a reliable quantitative indicator of the usefulness of messages from social media by leveraging existing knowledge about natural hazards such as floods, thus being valuable for disaster management in both crisis response and preventive monitoring.

Using theory of reasoned action and social exchange theory, this study empirically tests a model of residents' support for the 2012 Olympic Games. The model proposes that overall attitude towards the Games mediates the relationship between perceived socio-cultural, economic, and environmental impacts, and residents' support for the Games. Results indicate perceived economic and socio-cultural impacts (positive and negative) influence overall attitude, but contrary to our predictions, perceived environmental impacts (positive and negative) are not related to overall attitude. The model confirms that overall attitude plays a mediating role between perceived socio-cultural, economic, environmental impacts and support for the 2012 Games. Findings highlight the need for researchers to disaggregate the components of perceived impacts when modelling attitudes and support for mega events.

This article reviews the main approaches to risk in psychology and sociology and considers recent developments. It shows that research continues from a wide range of perspectives. Some developments in psychological thinking have recently acknowledged the importance of the cultural framing of risk perceptions and responses and the positive power of emotions to manage uncertainties, while some streams of work in sociology have moved toward more individualist approaches. These converging processes open opportunities for cross-fertilization and for using insights from both disciplines in the development of research.

The benefits of autonomous vehicles (AVs) are widely acknowledged, but there are concerns about the extent of these benefits and AV risks and unintended consequences. In this article, we first examine AVs and different categories of the technological risks associated with them. We then explore strategies that can be adopted to address these risks, and explore emerging responses by governments for addressing AV risks. Our analyses reveal that, thus far, governments have in most instances avoided stringent measures in order to promote AV developments and the majority of responses are non-binding and focus on creating councils or working groups to better explore AV implications. The US has been active in introducing legislations to address issues related to privacy and cybersecurity. The UK and Germany, in particular, have enacted laws to address liability issues; other countries mostly acknowledge these issues, but have yet to implement specific strategies. To address privacy and cybersecurity risks strategies ranging from introduction or amendment of non-AV specific legislation to creating working groups have been adopted. Much less attention has been paid to issues such as environmental and employment risks, although a few governments have begun programmes to retrain workers who might be negatively affected.

This study develops and tests a structural model of residents’ support tourism development, with the social exchange theory as its theoretical base. The model incorporates three exogenous latent variables, namely, community satisfaction with neighborhood conditions, community commitment, and satisfaction with community services. Perceived positive and negative impacts of tourism are proposed as the mediating variables between the exogenous latent variables and the ultimate dependent variable, given as support for tourism. Eight path hypotheses are proposed and tested using a sample of 363 residents. Perceptions of tourism impacts were found to influence support for tourism development. Findings also suggest that residents’ satisfaction with neighborhood conditions and community services are important determinants of perceived positive and negative impacts of tourism. Community commitment was found not to be an antecedent of attitudes to tourism. The practical implications of the study are discussed, together with its limitations and scope for future research.

The nation-state faces an increasing number of what we refer to as “transboundary threats.” A transboundary threat is characterized by the potential to cross geographical and functional boundaries. These characteristics outstrip the capacity of nation-states and national bureaucracies that were designed to deal with more classic threats. The institutional challenge, we argue, is to build effective transboundary systems for managing these complex threats. In this essay, we ask what role the European Union can play in such an endeavor. We document the EU’s growing crisis management and security capacities and offer an initial assessment of these capacities. We surmise that the EU will play a significant but rather circumscribed role, one which reflects the EU’s unique system of supranational governance.

Purpose:  The purpose of this paper is to identify and analyse collaborative risk management (CRM) literature to establish its current position in supply chain risk management (SCRM) and propose an agenda for future research.
 
Design/methodology/approach:    A systematic literature review of 101 peer-reviewed articles over a 21-year period was employed to analyse literature and synthesise findings to clarify terminology, definitions, CRM capabilities, and underlying theory.
 
Findings:  CRM as a field of research is in its infancy and suffers from imprecise definitions, fragmented application of capabilities, and diverse theoretical foundations. The term CRM is identified as a more representative description of relational risk management arrangements. Six capabilities relevant to CRM are identified: risk information sharing, standardisation of procedures, joint decision making, risk and benefit sharing, process integration, and collaborative performance systems.
 
Originality/value:  The paper provides a new definition for CRM; proposes a holistic approach in extending collaboration to SCRM; identifies a new capability; and provides a range of theories to broaden the theoretical scope for future research on CRM.

The Otago Peninsula, South Island, New Zealand offers tourists opportunities for unregulated access to breeding sites of the yellow-eyed penguin (Megadyptes antipodes). The presence of people on beaches delays post-foraging landing by penguins, which in turn may affect the amount of food delivered by parents to their chicks, with consequences for chick growth and fledging mass. This study explored the relationship between human disturbance and yellow-eyed penguin chick fledging weight and survival by comparing five yellow-eyed penguin breeding areas with different levels of visitor frequency. We investigated whether chick fledging weights vary between breeding areas, and whether fledging weight is a predictor of juvenile survival. In 2002, chicks at Sandfly Bay, an area with high numbers of tourists, had significantly lower fledging weights than chicks at Highcliff, an area with no tourist visitors. An analysis of sightings of 2125 yellow-eyed penguin chicks banded between 1981 and 2000 indicated probability of survival was positively associated with mass at fledging. Thus lower fledging weights may have long-term population consequences. Fledging weight is influenced by many factors, however the results suggest the possibility of an effect of tourist numbers on chick fledging weight. This is noteworthy, especially in light of the rapid rate at which wildlife tourism is increasing in coastal areas of southern New Zealand.

This paper represents an initial step towards a model to describe the possible activities of the destination management organization as belonging to an "external destination marketing" function or an "internal destination development" function. The external function may be seen as the typical view of these organizations. Combining the activities of this typical function with the activities of the internal destination development function results in a more complete view of the possible activities of destination management organizations. Implications for managers and researchers are discussed.

Amidst rapid urban development, sustainable transportation solutions are required to meet the increasing demands for mobility whilst mitigating the potentially negative social, economic, and environmental impacts. This study analyses autonomous vehicles (AVs) as a potential transportation solution for smart and sustainable development. We identified privacy and cybersecurity risks of AVs as crucial to the development of smart and sustainable cities and examined the steps taken by governments around the world to address these risks. We highlight the literature that supports why AVs are essential for smart and sustainable development. We then identify the aspects of privacy and cybersecurity in AVs that are important for smart and sustainable development. Lastly, we review the efforts taken by the ​federal government in the US, the UK, China, Australia, Japan, Singapore, South Korea, Germany, France, and the EU, and by US state governments to address AV-related privacy and cybersecurity risks in-depth. Overall, the actions taken by governments to address privacy risks are mainly in the form of regulations or voluntary guidelines. To address cybersecurity risks, governments have mostly resorted to regulations that are not specific to AVs and are conducting research and fostering research collaborations with the private sector.

Recently we have witnessed the worldwide adoption of many different types of innovative technologies, such as crowdsourcing, ridesharing, open and big data, aiming at delivering public services more efficiently and effectively. Among them, ridesharing has received substantial attention from decision-makers around the world. Because of the multitude of currently understood or potentially unknown risks associated with ridesharing (unemployment, insurance, information privacy, and environmental risk), governments in different countries apply different strategies to address such risks. Some governments prohibit the adoption of ridesharing altogether, while other governments promote it. In this article, we address the question of how risks involved in ridesharing are governed over time. We present an in-depth single case study on Singapore and examine how the Singaporean government has addressed risks in ridesharing over time. The Singaporean government has a strong ambition to become an innovation hub, and many innovative technologies have been adopted and promoted to that end. At the same time, decision-makers in Singapore are reputed for their proactive style of social governance. The example of Singapore can be regarded as a revelatory case study, helping us further to explore governance practices in other countries.

This study developed a comprehensive model of residents’ trust in government actors and political support for tourism based on social exchange theory, institutional theory of political trust, and cultural theory of political trust.  The model was tested on a sample of 391 residents of Niagara Region, Ontario, Canada, using confirmatory factor analysis and structural equation modelling.  Findings suggested that residents’ perceptions of the benefits and costs of tourism and their trust in government actors were significant determinants of political support.  Their perceptions of the political and economic performance of government actors significantly predicted trust in government actors.  Interpersonal trust, perceived costs of tourism, and perceived power in tourism decision-making were insignificant determinants of trust.  The study found partial support for social exchange theory.  Cultural theory of political trust was not found to be relevant, while strong support was found for institutional theory of political trust.

"The idea that the periphery is vanishing is closely connected with notions concerning modernity, globalisation, and that there is now nowhere where tourists do not go. However, where the periphery is depends on where you stand. Etymologically a periphery is a boundary, the edge of something. More loosely the term has come to be used to describe the area outside or at the edge of a defined space. Peripherality – the condition of being peripheral – therefore refers to something that is outside of the core or mainstream. This article aims to provide a review of issues surrounding peripheral areas and their social construction and address the ways in which the periphery comes to be valued, commoditised and incorporated into the global economic system. It is divided into three sections. The first presents some of the various ways in which the notion of periphery and peripherality is used. The second discusses the relationship of peripherality to marginality and the way in which tourism is regarded as a response to the “need” for economic development while the final section addresses how the periphery is valued and its implications.

Thie copy here is an unedited first draft written upon request by the journal editor for a research probe debate. For the final accepted version please consult the journal's website. The paper build's on earlier work in terms of the intro chapter to Hall and Boyd (2005) as well as the chapter in Müller and Jansson (2007). The final section however represents a reinforcement of longstanding interest in capitalism and the commodification of wilderness conservation."

The citation details of the paper are a little complicated as the paper is part of a debate and the four papers in the debate have been given a common set of references. The context of the debate, as well as a concluding piece and the common references can be cited as: Hall, C.M., Harrison, D., Weaver, D. & Wall, G. 2013, Vanishing peripheries: Does tourism consume places? Tourism Recreation Research, 38(1), 71, 87-92. The citation above however only refers to my own paper - and that is what is provided here.

The concept of risk has received scholarly attention from a variety of angles in the social, technical, and natural sciences. However, public policy scholars have not yet generated a comprehensive overview, shared understanding and conceptual framework of the main problem‐solving approaches applied by governments in coping with risks. In this regard, our main aim is to examine existing perspectives on prevailing risk coping strategies, find a common denominator among them and contribute to current policy and risk science literature through providing a conceptual framework that systematically spans the spectrum of risk coping strategies and incorporates the essence of the most relevant insights. To this end, we first examine the concept of risk in‐depth by exploring various definitions and types of risk. We then review different approaches proposed by different strands of research for addressing risk. Finally, we assess current knowledge and develop an amalgamated perspective for examining how risks can be addressed by classifying them into six general types of response (no response; prevention; control; precaution; toleration; and adaptation) as well as indicators to identify these responses. We argue that these strategies can function as a heuristic tool for decisionmakers in designing appropriate policies to cope with risks in decision‐making processes.

The varied and distinct ways we connect can facilitate or impose isolation, our own or someone else's. Different forms of isolation are themselves interconnected and sometimes enrich our connecting. The relation between isolation and connection, we argue, is one of complementarity, like Calvino's 'two inseparable and complementary functions of life … syntony, or participation in the world around us … [and] focalization or constructive concentration.' Solitude sought can enhance connections. Imposed isolation weakens connections in ways both obvious and subtle. This contrast between sought and imposed underscores the influence of hierarchy and socially produced inequities, excesses of which fragment the social ties that could constrain or diminish these same inequities. Deep inequity degrades the quality of both connections and isolation, at significant costs to our health, ecology, economy, cultural diversity, and political vitality. From this vantage point, we cull ways to improve our syntony and our focalization, fulfilling by expressing those shared egalitarian moral sentiments that motivate connections of solidarity partly in the interest of being "left alone".

Global agricultural catastrophes, which include nuclear winter and abrupt climate change, could have long-term consequences on humanity such as the collapse and nonrecovery of civilization. Using Monte Carlo (probabilistic) models, we analyze the long-term cost-effectiveness of resilient foods (alternative foods)-roughly those independent of sunlight such as mushrooms. One version of the model populated partly by a survey of global catastrophic risk researchers finds the confidence that resilient foods is more cost effective than artificial general intelligence safety is ∼86% and ∼99% for the 100 millionth dollar spent on resilient foods at the margin now, respectively. Another version of the model based on one of the authors produced ∼95% and ∼99% confidence, respectively. Considering uncertainty represented within our models, our result is robust: reverting the conclusion required simultaneously changing the 3-5 most important parameters to the pessimistic ends. However, as predicting the long-run trajectory of human civilization is extremely difficult, and model and theory uncertainties are very large, this significantly reduces our overall confidence. Because the agricultural catastrophes could happen immediately and because existing expertise relevant to resilient foods could be co-opted by charitable giving, it is likely optimal to spend most of the money for resilient foods in the next few years. Both cause areas generally save expected current lives inexpensively and should attract greater investment.

Mexican society has experienced three costly finance-related crises in 1982, 1994-95, and 2008-09. In each case the continuity of capitalist development depended in large part on state authorities drawing the worst financial risks into the state apparatus, that is, on socialization. While most understandings of socialization remain at a largely technical understanding, I argue that the socialization of financial risk in Mexico rests on distinctively class-based material and institutional processes. The processes of socialization have been historically constitutive of neoliberalism and the current phase of financial accumulation in Mexico.

As a set of economic activities, tourism trades on the character of special places. Conflict can emerge where local residents perceive that tourism development proposals challenge the special qualities of place, and where place meaning and attachments are compromised. A key function of government in mediating conflict is to protect public interests, yet explicit consideration of public interest in tourism development conflict is unusual. This paper argues for a reinvigoration of public interest in the mediation of tourism development conflicts. It explores the concept of public interest and how governments interpret and give meaning to it in development debates. In a case study of a cruise ship terminal proposal on the Gold Coast, Australia, the state adopted a neoliberal interpretation of public interest wherein increased global competitiveness of the destination was the overriding common good pursued. Local and diverse interests were marginalised in the debate. The paper concludes that in order to reinvigorate public interest, a public interest evaluation framework for tourism development is needed.

This article offers a conceptual framework that broadens and enhances our understanding of the role of 'history' in contemporary governance and the attempts by policy-makers to 'manage' critical issues. Building upon the literature on historical analogies in policy-making, we distinguish three dimensions that clarify how the past may emerge in and affect the current deliberations, choices and rhetoric of policy-makers. We apply this in a comparative examination of two cases of crisis management where historical analogies played an important part: the Swedish response to (alleged) submarine intrusions in 1982, and the European Union sanctions against Austria in 1999. We induce from the case comparison new concepts and hypotheses for understanding the role of historical analogies in public policy-making and crisis management.

This intervention contributes to recent work in urban geography that integrates the conceptual frameworks of assemblages and actor-network theory by highlighting two additional directions that require a more rigorous and detailed theorization. The first direction concerns the relationship between contingency and necessity in urban assemblages and actor-networks and this paper delineates four specific propositions as a starting point for further reflection. The second direction suggests that urban assemblages and actor-networks require a more explicit vocabulary for thinking about competition and cooperation within and between cities. To this end, the paper introduces a new concept – delayed asymmetric counterforces – that can foster a better understanding of competition-induced urban change and destabilization. The novel concept is developed in conjunction with a typology of delays in competitive urban dynamics, which helps illuminate how delayed asymmetric counterforces are both a cause and an effect of the complexity inherent in the urban realm.

Since the early 2000s, the “local turn” has thoroughly transformed the field of peacebuilding. The European Union (EU) policy discourse on peacebuilding has also aligned with this trend, with an increasing number of EU policy statements insisting on the importance of “the local.” However, most studies on EU peacebuilding still adopt a top-down approach and focus on institutions, capabilities, and decision-making at the EU level. This special issue contributes to the literature by focusing on bottom-up and local dynamics of EU peacebuilding. After outlining the rationale and the scope of the special issue, this article discusses the local turn in international peacebuilding and identifies several interrelated concepts relevant to theorizing the role of the local, specifically those of effectiveness, ownership, and resistance. In the conclusion, we summarize the key contributions of this special issue and suggest some avenues for further research.

The purpose of this study is to examine the emerging flashpacker sub-culture in relation to the backpacker culture. Cultural Consensus Analysis is employed to examine the potential cultural divergence between flashpackers and non-flashpackers. A mixed-mode dual-frame sampling procedure was employed for data collection, as surveys were administered through Facebook backpacker-groups and in hostels in Cairns, Australia. The results indicate that flashpacker and non-flashpacker groups have a shared cultural understanding of backpacking. In addition to the conceptual clarity of the emerging flashpacker, this study also provides some interesting insights into contemporary backpacker culture and the continuing convergence of physical travel with information and communication technologies.

Sentiment analysis techniques are increasingly used to grasp reactions from social media users to unexpected and potentially stressful social events. This paper argues that, alongside assessments of the affective valence of social media content as negative or positive, there is a need for a deeper understanding of the context in which reactions are expressed and the specific functions that users' emotional states may reflect. To demonstrate this, we present a qualitative analysis of affective expressions on Twitter collected in Germany during the 2011 EHEC food contamination incident based on a coding scheme developed from Skinner et al.'s (2003) coping classification framework. Affective expressions of coping were found to be diverse not only in terms of valence but also in the adaptive functions they served: beyond the positive or negative tone, some people perceived the outbreak as a threat while others as a challenge to cope with. We discuss how this qualitative sentiment analysis can allow a better understanding of the way the overall situation is perceived – threat or challenge – and the resources that individuals experience having to cope with emerging demands.

After the Severe Acute Respiratory Syndrome (SARS) outbreak in 2002, legal theorist David Fidler diagnosed the arrival of the 'first post-Westphalian pathogen'. The coinage indicates that the spread of infectious disease transforms the spatial coordinates of the modern political environment. This article analyses this transformation by asking how the legal regime, designed to prepare for the pandemic, envisions the globe as an object of government. It demonstrates that the WHO's International Health Regulations (IHR) articulate a space of global circulation that exhibits two features. First, the infrastructures of microbial traffic become the primary matters of concern. The IHR do not focus on human life so much as they aim at securing transnational mobilities. Second, the IHR circumscribe a space that is fragmented by zones of intensified governmental control at transportational nodal points, such as airports and harbours. In these zones, technologies of screening and quarantine are applied to modulate the connectivity of people, organic matter and things. As a whole, the article investigates how processes of de-and re-terri-torialisation interact in the context of global health security. In analysing forms of legal worldmaking, it unearths a nomos of global circulation which applies its regulatory force to the post-human materialities of microbial traffic.

Cultural tourism behaviour and destination preference was analysed for 19 European capital cities, utilising the level of participation in cultural activities (participation) and the level of enjoyment of those cultural activities (attractiveness). A latent class model with three classes described the association in the data satisfactorily. Class 1 was labeled “low participation and high attractiveness”, Class 2 was labeled “high participation and high attractiveness”, and Class 3 was labeled “high participation and low attractiveness”. The Class 2 respondents with high participation and attractiveness had the highest cultural capital, and could be considered ‘specific cultural tourists’, whereas the Class 3 respondents could be considered ‘general cultural tourists’. Class 1 respondents, with relatively infrequent participation but high enjoyment, are potentially most interesting in marketing terms.

"The sport of golf has grown tremendously in the past three decades. It is now the leading sport in the world in terms of total economic expenditure, yet surprising little on golf has
appeared in the academic sports studies literature. In particular, the impact of golf on the environment has been virtually absent from discussion. Golf takes place in the outdoors, yet golf course development and maintenance has involved many aspects that are deleterious to the environment. This article charts the impact of golf on the environment from an international perspective, particularly noting emerging differences in first and developing world countries."

Commissions of inquiry play an important role in the aftermath of crisis, by serving as instruments of accountability and policy learning. Yet crises also involve a high-stake game of political survival, in which accountability and learning pose a serious threat to incumbent politicians. The political decision of whether to appoint a commission of inquiry after a crisis thus provides a unique prism for studying the intense conflict between politics, accountability and policy learning. Using data from the United Kingdom, this study develops and tests a choice model for this political decision. The results show that the political decision to appoint inquiries into public crises is strongly influenced by short-term blame avoidance considerations, media salience and government popularity.(Online publication March 24 2010)

In recent years Mauritius has experienced a rapid increase in integrated resort developments, which have been intended to secure income from new tourism segments and to boost the local economy. Using data on the responses of residents of Le Morne, Mauritius, to a proposal to construct an integrated resort, this study develops and tests a model of community support for the proposed development. The structural model indicates that residents' satisfaction with their own community, their utilization of the resource base, their perceptions of the state of the local economy and their environmental attitudes are antecedents of their views about the costs and benefits of the project. Opinions about the benefits and costs of the project were also found to determine the level of community support. All factors in the model were found to be determinants of the perceived costs and benefits of the project, except for residents' perceptions of the impact of the development on their utilization of the resource base. The theoretical and managerial implications of the study are discussed. The most notable contribution of the study is its findings on the influence of residents' satisfaction with community services on their attitudes and support for tourism development.

This article probes the warning-response failures that left the city of New Orleans vulnerable to catastrophic hurricanes and the inability of local, state, and federal authorities to mount an adequate response to the consequences unleashed by Hurricane Katrina. Through an empirical exploration with the help of three broad explanatory ‘cuts’ derived from the relevant interdisciplinary literature – psychological, bureau-organizational, and agenda-political – the authors seek to shed light on the sources of failure that contributed to the various levels of governments’ lack of preparedness and the inadequate collective response to a long-predicted, upper-category hurricane. The article concludes by addressing the question of whether the vulnerabilities and problems that contributed to the Katrina failure are amenable to reform.

Turbulence is usually considered a negative property of an organization’s environment. Yet turbulence is also a feature of an organization’s internal dynamics and may be useful for productivity. This article argues that interactions between the formal and informal management of trouble produce relational turbulence that may mobilize resources and collective action, or conversely lead to dysfunction and crisis. The author links relational psychoanalytic theory with social constructionist perspectives in exploring intersubjective dynamics of trouble and its repercussions of turbulence. Based on a longitudinal interorganizational ethnography, an atypical mental healthcare organization is described – a democratic therapeutic community – in which turbulence plays a central function, but in two very different ways. In a restorative mode, turbulence generates formative spaces that are creative and have a regulating function, useful for organizational productivity. Conversely, a perverse mode is destructive and may produce intractable perverse spaces, leading to organizational dysfunction, crisis and even collapse. This is theorized by extending the psychoanalytic concept of liminal, transitional space. In contrast to the notion of transitional space as a safe, protective area, the author develops a model of distinct formative and perverse spaces created by relational turbulence in organizations. In human service organizations, where the generation, trading and management of trouble are inherent in an organization’s internal dynamics, turbulence may be a valuable resource, but one that, in the perverse mode, can be immensely destructive.

This paper addresses the plain common pottery associated with Beaker contexts in the Southwest of the Iberian Peninsula. The detailed systematic study focuses on the pottery assemblage provided by one of the region’s most important settlements, San Blas (Badajoz, Spain), while comparisons are made with other important sites in the study area. By means of the stratigraphic, typological and statistical analysis of the data, the main patterns of change in this material culture throughout the temporal sequence are identified and the historical explanatory factors are inferred. Specifically, during the second half of the 3rd millennium cal BC, an important change took place in the management of economic risk, which is materialised by a significant reduction in food storage and by the more immediate direct or indirect consumption of resources. We suggest that these patterns reflect a shift towards a short-term projection of the future, in a context with strong evidence of instability.

This paper conceptualizes a social repair orientation to disaster recovery for policy makers and programmers. It locates the concept of social repair in a variety of academic disciplines and identifies two distinct understandings of social repair: resumption of everyday life and re-humanization/re-constituting the self. The paper then theorizes the agency of memory, hope and resistance as strategic tools for achieving social repair. Additionally, social learning is used to describe the use of these tools by disaster survivors to achieve social repair. Finally, the paper delineates the differences between a social repair orientation to disaster recovery and existing disaster recovery praxis, offering guidance for policy makers and programmers.

Mobilities of people, capital, labour, expertise, resources and images create significant challenges for sustainable destination governance. This paper discusses the implications of mobilities for destination governance where fluid populations of tourists, residents, second home owners and recreationists, and transnational flows of labour and capital intersect to create and recreate the physical, social, economic and political characteristics of place. Three key processes that affect destination management are identified: the spatial restructuring of destinations, the pluralisation of destination management and the re-envisioning of community. In a study of the hyper-neoliberal destination of the Gold Coast, Australia, mobilities are examined and implications for governance are discussed. Our research highlights the challenges of measuring, evaluating and understanding the extent and complexity of mobilities, and explores the tensions between mobilities and established sustainable tourism principles that suggest governance should be grounded in local community dialogue and values. The differences between “hard” and “soft” power structures in destination governance are noted. The paper contributes methodological insights into the study of mobilities and to theoretical and practical debates about the influence of mobilities on sustainable destination management,  especially the need to revisit the meanings of long accepted concepts in sustainable tourism, including “public interest”, “community” and “community-based” tourism.

The tradition of tourism businesses and regional tourism industries is to measure their value to the host community by jobs, wages, and tax revenues even though every member of that community is affected on a daily basis through a broad variety of
impacts. This article demonstrates a conceptual approach for measuring the relative importance of the major dimensions of
community quality of life that can be influenced by the tourism industry in order to calculate an indication of overall impact
on the well-being of community residents. Furthermore, we have formulated an example conjoint model that values this
overall performance in monetary units. This model is successfully implemented using samples of college students and tourism industry professionals in the United States and Cyprus. A monetary version of triple bottom line impacts is calculated for the impacts of changes to a specific hypothetical tourism business. Recommendations are made for the extension and application of this approach to implementing sustainable tourism.

This paper investigates the contemporary economic crisis, and explores crisis theories developed by Marx and Marxists alongside discourses surrounding human geography and the urban condition. Two positions currently dominate Marxist crisis theory: realization/overproduction and Law of the Tendential Fall in the Rate of Profit. Within human geography, however, scholars rarely discuss crisis theory in and of itself, and when they do, they tend to rely solely on the realization/overproduction approach popularized by David Harvey. This paper argues that both approaches aid a conceptualization of the current crisis while deepening our understanding of changing urban policies and landscapes. This paper also claims-in contrast to Keynesians' calls-that crises are "solved" by destruction and devaluation of capital, not an increase in effective demand. These debates, as of yet not thoroughly discussed in human geography, can provide us with new knowledge concerning the current crisis and contemporary urban policies.

Political economy spans various disciplines leading to an array of approaches labeled as such. This chapter provides a very brief overview of the political economy of tourism before concentrating on regulation theory as one approach to analyzing political economy and providing an overview of regulation theory as applied to tourism. A recent increase in awareness of tourism governance offers the opportunity to re-engage with regulation theory. Regulation theory as a critical approach examines the relationships between states, institutions and society, of particular interest to regulation theory has been the shift in institutional regime towards multilevel governance. This chapter illustrates that a shift of focus from institutions as unit of analysis to governance networks requires a more socialized approach to regulation theory and political economy. The chapter concludes by highlighting consumption and discursive analysis as future areas of enquiry for the political economy of tourism.

Access to nasopharyngeal swabs for sampling remain a bottleneck in some regions for COVID-19 testing. This study develops a distributed manufacturing solution using only an open source manufacturing tool chain consisting of two types of open source 3-D printing and batch UV curing, and provides a parametric fully free design of a nasopharyngeal swab. The swab was designed using parametric OpenSCAD in two components (a head with engineered break point and various handles), which has several advantages: i) minimizing print time on relatively slow SLA printers, ii) enabling the use of smaller print volume open source SLA printers, iii) reducing the amount of relatively expensive UV resin, and iv) enabling production of handle on more accessible material extrusion 3-D printers. A modular open source UV LED box was designed, fabricated for $45 and tested for batch curing. Swabs can be fabricated for $0.06-$0.12/swab. The results of the mechanical validation tests showed that the swabs could withstand greater forces than would be expected in normal clinical use. The swabs were also able to absorb a significant amounts of synthetic mucus materials and passed abrasion and handling tests. The results show the open source swab are promising candidates for clinical trials.

New technology may offer many opportunities for humanitarian action, but it also presents a number of challenges. Currently, most of the critical analysis of these potential challenges takes place in the blogosphere, on tweets and on listservs. There is a strong need for more scholarly engagement on the subject. This article offers an agenda for critical inquiry into the emergent field of humanitarian technology as applied to a broadly defined context of crises, encompassing both natural disasters and conflict zones, by identifying what technology does to the humanitarian enterprise, and by reflecting on the key challenges that emerge.

Coronavirus disease 2019 (COVID-19) is caused by the novel severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), which appeared in late 2019, generating a pandemic crisis with high numbers of COVID-19-related infected individuals and deaths in manifold countries worldwide. Lessons learned from COVID-19 can be used to prevent pandemic threats by designing strategies to support different policy responses, not limited to the health system, directed to reduce the risks of the emergence of novel viral agents, the diffusion of infectious diseases and negative impact in society.