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Contextual inquiry

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lightbulbAbout this topic
Contextual inquiry is a user-centered design research method that involves observing and interviewing users in their natural environment to understand their tasks, workflows, and challenges. This approach aims to gather insights that inform the design of products or systems, ensuring they align with users' real-world contexts and needs.
lightbulbAbout this topic
Contextual inquiry is a user-centered design research method that involves observing and interviewing users in their natural environment to understand their tasks, workflows, and challenges. This approach aims to gather insights that inform the design of products or systems, ensuring they align with users' real-world contexts and needs.

Key research themes

1. How is the concept of context defined and structured to support learning in diverse educational and healthcare settings?

This research area investigates the multifaceted and often ambiguous nature of 'context' across educational and healthcare disciplines. Understanding context precisely is critical because learning and knowledge translation are inherently context-dependent, affecting motivation, cognition, and behavior. Clarifying the concept and typologies of context enables better-informed pedagogical designs, facilitates valid cross-contextual comparisons, and improves implementation of evidence-based practices in clinical settings.

Key finding: This article articulates a minimal yet comprehensive conceptualization of 'context' relevant across educational research, identifying seven key categories—location, knowledge domain, sequence, activity, historical period,... Read more
Key finding: The paper provides a hierarchical framework for characterizing 'context' in healthcare knowledge translation, distinguishing domains, attributes, and features that influence implementation success. It shows that inconsistent... Read more
Key finding: From a knowledge engineering standpoint grounded in subway line control scenarios, this work differentiates among external knowledge, contextual knowledge, and proceduralized context, arguing that effective decision-making... Read more
Key finding: This work critiques traditional territorialized notions of context and place, advocating for a relational, dynamic understanding that views contexts as constitutive of action rather than passive backgrounds. It highlights... Read more

2. How does contextual teaching and learning impact student achievement and skill development?

This research theme explores the efficacy of contextual teaching and learning (CTL) approaches that connect classroom content to real-life situations, support varied learning styles, promote collaboration, and enhance higher-order thinking. Studies analyze how CTL affects student comprehension, motivation, and development of scientific and linguistic skills, especially in diverse educational environments, highlighting procedural and pedagogical elements critical for implementation and effectiveness.

Key finding: This study establishes that despite systemic resistance in education reforms, CTL effectively raises student achievement by fostering meaningful connections between subject matter and real-world applications, encouraging... Read more
Key finding: Through a quasi-experimental design involving seventh-grade students, this research demonstrated that CTL methods significantly improve students' reading comprehension scores compared to conventional teaching, underscoring... Read more
Key finding: This quasi-experimental study shows that using contextual-inquiry based worksheets substantially improves scientific process skills among undergraduate biology students by linking theoretical microbiology concepts to... Read more
Key finding: A meta-analysis across 44 studies evidences that CTL in Indonesian elementary schools leads to student achievement significantly exceeding national minimum completeness criteria, emphasizing constructivist, inquiry,... Read more

3. What roles do questioning and inquiry play in facilitating context-sensitive learning and philosophical understanding?

This theme investigates questioning as a core epistemic and pedagogical activity that guides inquiry, knowledge construction, and inventive thinking within contextually rich environments. It includes theoretical explorations of question typologies and functions, as well as empirical and conceptual work linking questioning to motivation, cognitive development, and the dynamic, context-sensitive nature of knowledge ascription in philosophy and education.

Key finding: This article provides a comprehensive overview of the linguistic, philosophical, and pedagogical study of questions, detailing their syntactic forms, semantic types, and pragmatic functions while underscoring their... Read more
Key finding: The paper synthesizes a model wherein question sense—an intrinsic curiosity-driven disposition—energizes inquiry and inventiveness. It argues that curriculum and pedagogy grounded in question-led, layered inquiry can better... Read more
Key finding: This philosophical analysis asserts that context-sensitiveness is fundamental to effective inquiry, with questioning activities serving to dynamically identify relevant epistemic goals and avoid dogmatic closure. By embracing... Read more

All papers in Contextual inquiry

This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of 'meaningful use' is discussed in... more
Much research has been published which attests to desire felt by educators to improve the quality of student reflection, and engagement with learning, through processes of assessment. This paper describes how research in Systems Analysis... more
Introduction: In educational settings, autistic children often encounter barriers to engaging in collaborative play. Notably, play is an important component of a child's development, and its pedagogical significance has been rigorously... more
This study aims to conduct research on the Effect of Learning Video Media on Science Learning Outcomes of Third Grade Students of State Elementary School 6 Malacca. Learning video media will be useful to make it easier for students to... more
The present study investigated professional designers' practices in context, the role of their design tools and materials, the organization of their daily work and social connections related to their ongoing design projects. We examined... more
This paper introduces PoliCultura, a project created by Politecnico di Milano for the Italian schools, which has just completed three years of deployment. Participating classes (with pupils aged between 4 and 18 years) are required to... more
A prototype assistive technology for traumatic brain injury has been developed using a combination of formative experiments and contextual design. Both approaches have proved to be essential to the development of a simple communication... more
Contextual Inquiry is a synthesis of ethnographic, field research, and participatory design [8] methods that provide designers with grounded and detailed knowledge of user work as a basis for their design. The tutorial provides an... more
Field Methods are a collection of tools and techniques for conducting studies of users, their tasks, and their work environments in the actual context of those environments. The promise of such methods is that they help teams design... more
Contextual Inquiry [4] is a synthesis of ethnographic, field research and participatory design [8] methods that provide designers with detailed knowledge of user work which establishes a basis for design. The tutorial provides an... more
Contextual Inquiry [4] is a synthesis of ethnographic, field research and participatory design [8] methods that provide designers with detailed knowledge of user work which establishes a basis for design. The tutorial provides an... more
User-Centred Design is extremely useful for improving existing tasks and technologies, however it is less useful for innovation. This paper documents User-Centred Innovation and how it was implemented in the Air Traffic Control domain.... more
The purpose of this research is to apply the character education model in the 5.0 era, find out the obstacles faced, and solutions that can be implemented in character education for fifth grade students at SDN Vidya Qasana. This research... more
Introduction: In educational settings, autistic children often encounter barriers to engaging in collaborative play. Notably, play is an important component of a child's development, and its pedagogical significance has been rigorously... more
Introduction: In educational settings, autistic children often encounter barriers to engaging in collaborative play. Notably, play is an important component of a child's development, and its pedagogical significance has been rigorously... more
Transitioning a Very Low Birth Weight (VLBW) premature infant from the Neonatal Intensive Care Unit (NICU) to home is stressful for parents. Few studies, however, examined the needs of parents of VLBW infants during the transition from... more
This study aims to improve social studies learning outcomes for the fifth-grade students of SDN 15 Cakranegara in the 2018-2019 school year, totaling 28 people, consisting of 12 boys and 16 girls. The research method used is: Cooperative... more
Schön's contribution is significant in defining and understanding design inquiry, though he wrote little about its socio-cultural aspects, as Dewey initially intended. While ethnographic research has provided insight into the... more
A prototype assistive technology for traumatic brain injury has been developed using a combination of formative experiments and contextual design. Both approaches have proved to be essential to the development of a simple communication... more
SDN Poris Pelawad 1 is a school located in one of the areas in Tangerang City, precisely in Poris Pelawad Village. Since the covid-19 outbreak, which requires all Indonesian citizens and even all over the world to apply WFH (Work Form... more
Differential equations is a branch of mathematics which is closely related to mathematical modeling that arises in real-world problems. Problem solving ability is an essential component to solve contextual problem of differential... more
Human-centered HCI systems can result if developers pay heed to the orientations, expectations, and u n derstanding of the (end-)users. Contextual inquiry has emerged as one way since it can reveal what (compute r ized) work means to the... more
This Classroom Action Research (CAR) aims to determine the improvement in social studies learning achievement of the fifth grade students of SDN 15 Cakranegara in the 2018-2019 school year, totaling 23 people, consisting of 14 boys and 9... more
This Classroom Action Research (CAR) aims to determine the improvement in social studies learning achievement of the fifth grade students of SDN 15 Cakranegara in the 2018-2019 school year, totaling 23 people, consisting of 14 boys and 9... more
The present study investigated professional designers' practices in context, the role of their design tools and materials, the organization of their daily work and social connections related to their ongoing design projects. We examined... more
Differential equations is a branch of mathematics which is closely related to mathematical modeling that arises in real-world problems. Problem solving ability is an essential component to solve contextual problem of differential... more
In this study, we aim to examine the phases of inquiry-based learning and how to best prepare future teachers for inquiry-based teaching. While preservice teachers may leave teacher preparation with an understanding of the tenets of... more
In this study, we aim to examine the phases of inquiry-based learning and how to best prepare future teachers for inquiry-based teaching. While preservice teachers may leave teacher preparation with an understanding of the tenets of... more
This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of 'meaningful use' is discussed in... more
This study aims to theoretically review the characteristics of the deep learning approach and its relation to the constructivism approach in higher education. This paper is a literature study that discusses the relevance of social... more
Collaborative Processes Enabled by Design Design as enabling agent. Design culture and non-designers in the changing role of disciplines pag. 77
The use of registered names, trademarks etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. Typeset by... more
The emergence of a reflective paradigm in higher education in the last two decades, has been emphasised as a necessary skill both for future business professionals and researchers. The development of these skills should therefore be... more
Collaborative control is a teleoperation system model based on human-robot dialogue. With this model, the robot asks questions to the human in order to obtain assistance with cognition and perception. This enables the human to function as... more
This paper presents the design process of a desk-set tangible user interface for the navigation and manipulation of media content organized by content-based similarity with offthe-shelf/flea market devices. For intra-media navigation, a... more
In this paper we elucidate the patterns of behavior of home movie makers through a study of 12 families and a separate focus group of 7 teenagers. Analogous to a similar study of photowork [13], the goal is to provide a deeper... more
The implementation of Contextual Teaching and Learning (CTL) based on lesson study aimed to determine its effect on the biology learning achievement of high school students. This referred to a quasi experimental research by applying CTL... more
This meta-analysis is the result of preliminary research which aims to describe the effectiveness of inquiri-based science learning in effort to improve students' inquiry skills. The study of meta-analysis with observation method and... more
This research aims to describe the application of the model a make a match assisted by ESAPI media to improve student learning outcomes in grade IV SDN Wonoketingal 02. Classroom action research was conducted in class IV SDN Wonoketingal... more
This article reports a study on the implementation of contextual teaching and learning approach to teaching English writing to second graders of a Junior High Shool in Bandung. The study aims to investigate the strategies of Contextual... more
Considering the advances of wireless, mobile and positioning technologies and the high requirement of the mobile marketing world for reaching as many customers as possible in a personalized way, this paper presents a wireless technology... more
We investigate the use of Contextual Design, and in particular the process of Contextual Inquiry, for designing complex and innovative systems. Contextual Inquiry is an emerging practice used for investigating behavioural requirements of... more
SDN Poris Pelawad 1 is a school located in one of the areas in Tangerang City, precisely in Poris Pelawad Village. Since the covid-19 outbreak, which requires all Indonesian citizens and even all over the world to apply WFH (Work Form... more
We recently completed a series of field visits to understand how workers use the Internet in their daily work activities. At each site, the team used traditional field research methods such as work observations, artifact walkthroughs, and... more
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