L Sources of Data and Sample Sizes Law Firm Participation Rate Profile of Participating Law Firms *information missing in one case Participating Lawyers from Private Law Firms Non-Participating Lawyers from Private Law Firms Private Solicitors’ Client Response Rates Legal Aid Commission Client Responses (Note: total 100% since some cases heard in more than one Registry, and some cases had no Family Court involvement) ‘ABLE 2.10 ‘Files Analysed - Family Court Registries \BLE 2.11 Files Analysed - Dispute Resolution Methods 12 Family CourtRegistries in Surveyed Cases ABLE 3.1 Aggravating Factors in Family Law Cases TABLE 3.2 ‘Private Solicitors’ Activities on the Case by Funding Status BLE 4.1 Client Satisfaction with Time Case Took to Resolve 30. Time was, indeed, the element of their case with which clients were least satisfied. They gave higher mean scores to the fairness of the methods used to resolve the case, the result of the case, and their lawyer. Nevertheless, responses to the time question were correlated with satisfaction with the outcome,**! and even more so with clients’ views on the fairness of dispute resolution methods.**? They were not, however, correlated with clients’ degree of satisfaction with their lawyers. TABLE 4.2. Who Clients Blamed for Delay TABLE 4.4 Means of Resolution TABLE 4.5 Usual Proportion of Assets to Wife in ‘House anc Garden’ Cases, by Registry A02 See also Sarat and Felstiner, ibid., 123-24. 361. The percentages nominated by solicitors also varied by Registry as shown in Table 4.5: \BLE 4.6 Outcomes Versus Orders Sought ABLE 4.7 Do you feel you won or lost your case? -4.9 Clients’ Overall Satisfaction with Outcomes TABLE 4.10 If notsatisfied with result, who was mostresponsible? BLE 6.1 Client Satisfaction with Dispute Resolution Processes \BLE 6.2 Clients’ Views of the Fairness of the Legal System TY PE = Forms, affidavits, Orders, subpoenas, financial statements, chronology, etc. For affidavits, note text and annexures separately, and whether witnessed by solicitor or someone else (eg JP). NATURE OF ATTENDANCE = mention, directions, conciliation conference, pre-hearing conference, compliance conference, interim hearing, final hearing, Legal Aid conference, etc. 4. Court and ADR Attendances on Behalf of Client LETTERS: include memos to process servers, filing services, etc. TELEPHONE CALLS: don’t include messages, unless lengthy information left or recei (g) Factors affecting handling of case (tick all that apply) DPUOLMLUING = (in law firm): partner, senior associate, associate, employee solicitor, clerk, (in LAC): practice manager, senior solicitor, solicitor-advocate, solicitor; (barristers): QC/Senior Counsel, junior barrister. PART IV — LEGAL PERSONNEL INVOLVED IN THE CASE ON CLIENT’S BEHALF
