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Knowledge Capture

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Knowledge capture is the process of identifying, documenting, and storing knowledge within an organization to ensure its preservation and accessibility. This practice aims to convert tacit knowledge into explicit forms, facilitating knowledge sharing, retention, and utilization for improved decision-making and innovation.
lightbulbAbout this topic
Knowledge capture is the process of identifying, documenting, and storing knowledge within an organization to ensure its preservation and accessibility. This practice aims to convert tacit knowledge into explicit forms, facilitating knowledge sharing, retention, and utilization for improved decision-making and innovation.

Key research themes

1. How can symbolic and metaphorical approaches enhance our understanding of the role of information in knowledge acquisition?

This theme explores the conceptualization of information as an active and dynamic component in the knowledge acquisition process, using symbolic and metaphorical models to clarify its function and relation to data, knowledge, and wisdom. It addresses the theoretical challenges around defining and interpreting information's meaning and its foundational role in transforming data into knowledge within epistemological frameworks.

Key finding: This paper proposes a novel symbolic representation of the knowledge acquisition process as a 'tree of knowledge,' rooted in 'data earth,' rising with 'information sap,' and illuminated by a 'sun of the mind' symbolizing... Read more

2. What methods and frameworks are effective for capturing and representing expert knowledge for knowledge-based and intelligent systems?

This theme centers on methodologies, frameworks, and challenges involved in acquiring, encoding, and reusing expert knowledge in computational systems such as expert systems and knowledge bases. It emphasizes the process steps, constraints, and techniques necessary to transform tacit and explicit knowledge into usable representations that support inference and decision making in intelligent systems.

Key finding: The paper reports a comprehensive case study on the actual process of knowledge reuse in building a knowledge base to address crisis management problems. It outlines a multi-step process—comprehension, translation, slicing,... Read more
Key finding: This work proposes a structured framework for manual knowledge acquisition emphasizing both tacit and explicit knowledge from experts, tailored for expert and knowledge base systems. The framework identifies critical... Read more
Key finding: This paper presents a web-based knowledge acquisition system designed for capturing expertise from software designers, integrating process and decision laddering techniques with concept mapping to create hierarchical and... Read more
Key finding: The authors develop a knowledge acquisition model specifically for the maintenance department context, focusing on the formalization, systematization, and retrieval of explicit and tacit knowledge related to machinery... Read more

3. How can machine learning and data mining techniques facilitate knowledge extraction and prediction in occupational injuries and business contexts?

This theme addresses the application of machine learning algorithms and data mining methods to extract actionable knowledge from complex, heterogeneous data sources in occupational safety and software systems. It investigates predictive modeling for injury risk assessment and automated business knowledge extraction from legacy systems to improve organizational decision-making and reduce costs associated with maintenance or healthcare outcomes.

Key finding: This paper documents the successful application of various machine learning models—Support Vector Machines, Neural Networks, and XGBoost—in predicting occupational injuries across multiple industries, achieving high accuracy... Read more
Key finding: The chapter defines and distinguishes data, information, and knowledge, introducing data mining as a powerful technique to uncover hidden patterns from large data sets. It outlines the process flow of data mining, tasks... Read more
Key finding: This paper introduces the concept of Knowledge Discovery Guided by Domain Knowledge (KDDK), integrating ontologies into the knowledge discovery process to improve interpretability and reuse of discovered knowledge. It... Read more
Key finding: Through systematic literature review, this paper identifies, classifies, and critiques methods for extracting business knowledge from legacy software artifacts to aid software maintenance and evolution. It points out the... Read more

4. What models and technological frameworks support effective knowledge management, sharing, and use in organizational and community settings?

This theme investigates theoretical and practical frameworks that enable organizations and communities to capture, share, and utilize tacit and explicit knowledge. It explores knowledge management processes, enablers like collaborative technologies and communities of practice, as well as the challenges of managing distributed and dynamic knowledge assets, often within digital and semantic infrastructures.

Key finding: The study adapts Nonaka and Takeuchi's knowledge spiral model to design a knowledge management framework that supports the creation, dissemination, and retention of lessons learned within communities of practice. It... Read more
Key finding: This empirical study investigates how high-skilled actors manage information and knowledge in knowledge-intensive work processes characterized by distributed collaboration. It reveals the complexities of articulating diverse... Read more
Key finding: Using pedagogical discussion cases co-developed by academia and industry to simulate real-life business challenges, this research develops a conceptual framework elucidating knowledge capture, sharing, and retention dynamics... Read more
Key finding: This work critically examines traditional knowledge representation formalisms (production rules, logic, frames, object-oriented, etc.) highlighting their suitability and limitations for diverse knowledge types and emphasizing... Read more
Key finding: The paper discusses integration approaches between Knowledge Organization Systems (KOS) and Metadata Registries (MDR), highlighting semantic alignment of conceptual vocabularies with data element descriptions per ISO/IEC... Read more

5. How can philosophical and epistemological perspectives on knowledge and knowing-how inform the modeling of knowledge action and intention?

This theme probes into the integration of knowledge-first epistemology with intellectualist theses that conceptualize knowing-how as a form of knowing-that. It explores theoretical reasoning about the roles of knowledge, belief, desire, intention, and action in practical reasoning and how these mental states are structured and interrelated to explain human agency and knowledge use.

Key finding: The paper offers a sophisticated integration of knowledge-first epistemology with intellectualist accounts of knowing-how, positing that intention logically stands to action as belief does to knowledge in practical reasoning.... Read more

6. What innovative conceptual models and digital tools facilitate the capture, representation, and visualization of knowledge within semantic web and organizational contexts?

This theme reviews contemporary approaches emphasizing the unified treatment of knowledge capture, representation, and visualization, especially through semantic web ontologies and graphical tools like concept maps. It underscores the importance of user-friendly, visually oriented knowledge representation to empower domain experts to codify and share complex knowledge structures, highlighting challenges in ontology instantiation and symbol grounding.

Key finding: This paper surveys recent advances in knowledge capture, representation, and visualization, emphasizing their interrelatedness and convergence in semantic web ontologies. It highlights how graphical knowledge representations,... Read more

7. How can large-scale data analysis and automated methodologies assist cultural heritage institutions in identifying and managing contentious or problematic language in historical collections?

This theme investigates computational techniques to detect outdated, offensive, or problematic terms in cultural heritage archives, focusing on the creation of annotated datasets and automated classification methods. It explores the challenges of subjectivity in determining contentiousness, differences between expert and crowd annotations, and the implications for large-scale semantic annotation and contextualization within digital cultural collections.

Key finding: The authors introduce 'ConConCor,' a richly annotated corpus of 2,715 text snippets with contentious terms in the context of historical Dutch newspaper archives, labeled by experts and crowd workers. They analyze inter-rater... Read more

8. How can expertization level ranking be accurately estimated using internet data to improve expert finding in e-learning systems?

This theme explores methodologies for assessing an individual's expertise level by leveraging internet-based data aggregated via search engines, aiming to improve upon traditional expertise detection methods limited to self-classification and local document relevance. It addresses data extraction, filtering, and weighting techniques to dynamically estimate expertization accurately in open and heterogeneous data environments.

Key finding: The paper proposes a novel Dynamic Expertization Estimating System (DEES) that leverages search engines as agents to extract and weight web-based data relevant to an expert's identity and claimed expertise, overcoming... Read more

All papers in Knowledge Capture

Tenix Defence, one of Australia's largest defence contractors, depends on winning bids and managing contracts for long-lifecycle engineering projects. The ability to capture, manage and deliver project knowledge in explicit formats is... more
While the body of empirical literature on the correlates of general knowledge sharing behaviour is growing, literature that focuses on the predictor of willingness to share and use tacit knowledge is scarce. Moreover, in the few studies... more
Modern knowledge management is based on the orchestration of dynamic communities that acquire and share knowledge according to customized schemas. However, while independence of ontological views is favoured, these communities must also... more
This article results from the master's thesis "Food practices and food sovereignty in the Xavante Indigenous Land: challenges and perspectives". The objective was to understand food practices, especially those considered traditional, such... more
In the electronics manufacturing industry, soldering plays a key role in the process, whether it is carried out manually, semi-automatically or fully automatically. Even though the basic techniques in manual soldering are comparatively... more
Current-generation computer-aided design (CAD) tools are excellent for designing and recording the eventual solution to an engineering problem but they are not ideal at recording the design knowledge which is generated by the engineer,... more
Abstract: This paper outlines the previous research on the theoretical study for Knowledge Management. The current study of this paper seeks to explore whether knowledge creation, knowledge acquisition, knowledge capture and knowledge... more
With many engineering companies changing their focus from product delivery towards through-life service support, the realisation is that much of the information and knowledge being generated throughout each stage of the design process can... more
In a Word Despite competing demands, modern organizations should not forget that learning is the best way to meet the challenges of the time. Learning charters demonstrate commitment: they are a touchstone against which provision and... more
Managers in insurance companies in Nigeria went through a difficult period after the recapitalization which was aimed at achieving a consolidation that will produce companies capable of meeting claims obligations, compete at the... more
Ecodesign is the improvement of the environmental performance of products or services throughout their whole lifecycle. Because there is less design freedom in the late stages of the design process, it is assumed that if the environmental... more
Taxonomy construction is a resource-demanding, top down, and time consuming effort. It does not always cater for the prevailing context of the captured information. This paper proposes a novel approach to automatically convert tags into a... more
Perkembangan teknologi jaman sekarang semakin meningkat, sehingga kebutuhan dalam mendapatkan sebuah informasi juga semakin meningkat baik dari segi akurasi maupun segi efisiensi waktu. Oleh karena itu sebuah informasi menjadi sesuatu... more
Perkembangan teknologi jaman sekarang semakin meningkat, sehingga kebutuhan dalam mendapatkan sebuah informasi juga semakin meningkat baik dari segi akurasi maupun segi efisiensi waktu. Oleh karena itu sebuah informasi menjadi sesuatu... more
Purpose-The paper seeks to capture leadership tacit knowledge mechanisms built throughout leaders' careers. Learning to be a leader involves developing the tacit knowledge to give confidence in one's decisions. Most of the knowledge... more
While the body of empirical literature on the correlates of general knowledge sharing behaviour is growing, literature that focuses on the predictor of willingness to share and use tacit knowledge is scarce. Moreover, in the few studies... more
Discussion cases are commonly used at business schools because of their pedagogical values as they expose students to real-life situations through a comprehensive interaction and collaboration among students and their instructors as well... more
This research examines the motivational factors which affect knowledge sharing among university students during the use of pedagogical discussion cases in/out of the classroom. The research identifies three factors, namely the individual... more
In a Word Social marketing is the use of marketing principles and techniques to effect behavioral change. It is a concept, process, and application for understanding who people are, what they desire, and then organizing the creation,... more
In a Word Surveys are used to find promising opportunities for improvement; identify, create a consensus about, and act on issues to be addressed; record a baseline from which progress can be measured; motivate change efforts; and provide... more
In a Word Projects ought to be vehicles for both practical benefits and organizational learning. However, if an organization is designed for the long term, a project exists only for its duration. Project-based organizations face an... more
Cultural understandings of well-being often differ from scientific measures such as health, happiness, and affluence. For the Indigenous A'uwẽ (Xavante) people in the tropical savannas of Brazil, special forms of intimate and antagonistic... more
DOI: 10.21276/sjet.2018.6.6.1 Abstract: This architecture addresses the issues of keyword based image retrieval and content-based image retrieval through the use of qualitative spatial representations over semantic image annotations.... more
A large amount of design information from different areas has become common in most organizations, this knowledge is dispersed in different formats and locations, and shared among different members of the design team; this fact hinders a... more
Recent initiatives by cultural heritage institutions in addressing outdated and offensive language used in their collections demonstrate the need for further understanding into when terms are problematic or contentious. This paper... more
Knowledge management (KM) is a complicated process that involves socialization, externalization, combination, and internalization and requires close collaboration among the people involved. Although Nonaka proposed the SECI... more
A large amount of design information from different areas has become common in most organizations, this knowledge is dispersed in different formats and locations, and shared among different members of the design team; this fact hinders a... more
Background: Small and medium-sized enterprises (SMEs), especially in the Western Cape Province of South Africa, are currently facing various financial and other obstacles, which may threaten their survival. Globalisation, the lowering of... more
A large amount of design information from different areas has become common in most organizations, this knowledge is dispersed in different formats and locations, and shared among different members of the design team; this fact hinders a... more
Discussion cases are commonly used at business schools because of their pedagogical values as they expose students to real-life situations through a comprehensive interaction and collaboration among students and their instructors as well... more
This research examines the motivational factors which affect knowledge sharing among university students during the use of pedagogical discussion cases in/out of the classroom. The research identifies three factors, namely the individual... more
The core competence of a global engineering and manufacturing enterprise increasingly depends on the quality of its intellectual resources and how these resources are used. This paper presents an approach to document-based knowledge... more
This research examines the motivational factors which affect knowledge sharing among university students during the use of pedagogical discussion cases in/out of the classroom. The research identifies three factors, namely the individual... more
Design for Reliability (DfR) is such an approach that can be referred as a set of activities that attempts to ensure the reliability of a product throughout all stages of its lifecycle. Recent research works on the subject, as well as... more
A large amount of design information from different areas has become common in most organizations, this knowledge is dispersed in different formats and locations, and shared among different members of the design team; this fact hinders a... more
Searching for information on the Internet or in free texts requires knowledge of proper keywords. Some information is quite difficult to find and in most cases many irrelevant documents are retrieved. The same problem is evident when... more
This study investigates the demographic and health behavior of the Xavante Indians of Mato Grosso State, Central Brazil. Data covering the period 1999 to 2004 was collected using information from household censuses and vital statistics.... more
In the knowledge management world there are many different terms flying around. Some are more important and frequently used than others. In this paper, we present and discuss the development and views of three terms: knowledge transfer,... more
This paper describes a mini-experiment in using a tool for semantic annotation to index photographs of Windsor chairs, a type of antique furniture. The annotation tool makes use of an ontology based on art standards. We report on the... more
Crowdsourcing" is the use of large groups of individuals to perform tasks commonly performed by employees or designated agents. Many organizations are attempting to tap into the crowd's productivity and knowledge, however, we know little... more
Africa is fast developing into a knowledge-based economy with knowledge becoming a strategic resource that gives an organisation more competitive advantage than the traditional factors of production, namely land, labour, and capital. It... more
This paper is a study of theoretical perspectives on knowledge and Knowledge Management. Business organisations in the 21 st century need effective Knowledge Management practices in order to enhance the performance and growth of their... more
Abstract. Modern knowledge management is based on the orchestration of dynamic communities that acquire and share knowledge according to customized schemas. However, while independence of ontological views is favoured, these communities... more
There is now a great deal of interest among researchers and practitioners regarding the importance of knowledge management (KM) in an organisational context. Few large construction organisations have implemented and reaped the benefits of... more
In Life Cycle Engineering, it is vital that the engineering knowledge for the product is captured throughout its life cycle in a formal and structured manner. This will allow the information to be referred to in the future by engineers... more
This paper is a study of theoretical perspectives on knowledge and Knowledge Management. Business organisations in the 21 st century need effective Knowledge Management practices in order to enhance the performance and growth of their... more
Knowledge loss resulting from an aging workforce continues to be a management nightmare that has obliged many organizational leaders to develop strategies aimed at documenting mission-critical knowledge. Yet knowledge captured and stored... more
Abstract: In this philosophical inquiry into the foundations of Xavante mathematical thought, numbers emerge as categories structured by social praxis in central Brazil. Clans, moieties, age-sets, and specific kin relations can be viewed... more
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