The Department of Communication and Information of the Government of North Sumatra has the main task of preparing materials for the formulation of technical policies within the scope of Communication and Information Technology, organizing...
moreThe Department of Communication and Information of the Government of North Sumatra has the main task of preparing materials for the formulation of technical policies within the scope of Communication and Information Technology, organizing development, public relations leadership, institutional relations, and Communication and Information Technology services; conduct assessments and evaluations of the implementation of Communication and Information Technology. This operation will "make it easier" for the Government in carrying out its function as a protector, regulator, and driver of community progress. This study aims to analyze the implementation of the policy of the Department of Communication and Information Technology of North Sumatra in the Information Center Program. The sample was taken by purposive sampling as many as 27 people as implementers in the implementation of the Information Center. Data analysis was carried out descriptively with a single table. The results showed that the implementation of the Public Information Center Policy at the Ministry of Communication and Informatics of North Sumatra Province seen from the input, process, output, and output of the Public Information Center policy, in general, has been going well, but when viewed from each policy variable, there are differences in the successful implementation of the Public Information Center. Judging from the input, namely the resources used in the implementation of the Public Information Center (HR, technology, finance, facilities, and infrastructure) as the spearhead in the administrative process and the implementing organization is not adequate. Judging from the process, there is still a lack of coordination and communication between actors, namely communication, especially between relevant agencies as implementers and users, both district/city government agencies, entrepreneurs, and the community. Judging from the output, namely the output produced directly from the policy process of the Public Information Center, it is only in the form of information services that are: published, cannot be interactive and transactional. Judging from the Outcomes, the results are expected to have provided benefits, especially in facilitating and presenting the materials obtained from the News Room Division, Audio Visual Division, On-line Media Division, and Print Media Division to the