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ABSTRACT Amidst dynamically changing information access and knowledge creation environments, employees of the Dr. Martin Luther King, Jr. Library in San José, California completed organizational development activities. Focused on... more
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    • Organizational Development
Abstract This article elaborates the concept of informed learning and locates it in educational, workplace, and community settings. Drawing on existing research into people's experience of information literacy, it identifies critical... more
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Abstract Dynamic technology-driven circumstances fortify academic librarians' reconsideration of their professional purposes, processes and relationships. In response, California Polytechnic State University librarians in San Luis Obispo,... more
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Abstract This paper presents a hybrid framework of Swedish cultural practices and Australian grounded theory for organizational development and suggests practical strategies for “working smarter” in 21st Century libraries.
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Abstract. This organizational change initiative involved nineteen project participants in guided application of Soft Systems Methodology (SSM) tools to rethink, repurpose, and retool organizational outcomes from 2003-2006. Action research... more
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    • Soft Systems Methodology
Abstract Auraria Library leaders at the University of Colorado Denver, USA employed Appreciative Inquiry (AI) principles, processes, and practices to inclusively redesign organizational structure, social relationships, knowledge systems,... more
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    • Appreciative Inquiry
Soft systems methodology processes fortified by collaborative evidence-based librarianship (EBL) principles can guide end-user involvement in digital library project design and development. This paper aims to reveal the efficacy of this... more
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      Participatory DesignSoft Systems Methodology
Abstract Collaborative activities that reflect 'ethnicity as provenance'benefit from collaborative, interdependent relationships among archives, classroom, and community.
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    • Hispanic Cultural Heritage
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    • Organizational Learning Processes
Abstract Converging information, communication, and computing technologies create new opportunities for university librarians to contribute to knowledge creation activities. At California Polytechnic State University in San Luis Obispo,... more
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    • Knowledge co-creation and sharing
Purpose–The purpose of this paper is to show how information and communications technology (ICT) literacy skills reflect twenty-first century requirements for researching and communicating information in digital environments. An... more
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    • Information Literacy Assessment
This work is the intellectual property of the authors. Permission is granted for this material to be shared for noncommercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is... more
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    • Participatory Design
Abstract Undergraduate students currently enrolled in US universities represent the first generations to grow up with the digital technologies developed and disseminated in the last decades of the 20th century. Having spent their entire... more
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      Participatory DesignCollaborative Design
Abstract: Inspired by a three‐year Creative University 'arena'initiative at Luleå University of Technology in Sweden, an international team of faculty researchers conducted an exploratory study in 2005, which aimed to investigate the... more
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    • Participatory Design
Increasingly, successful professions in contemporary information and knowledge organisations are reliant on individual and collective information literacy capabilities. This paper argues that within the library and information management... more
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By way of follow-up to earlier work in understanding and improving discoverability of scholarly content, this article reports on recent data and reflections that led to clearer definitions of discovery and discoverability, as well as... more
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    • Library Science
As an outcome of the Libraries and Information for International Students Project (LIISP), this paper presents insights into first year international students' experiences of using library resources, services and spaces at their host... more
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    • Library and Information Studies
In this article the author explores how the systems department at the Auraria Library (which serves more than thirty thousand primarily commuting students at the University of Colorado–Denver, the Metropolitan State College of... more
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      Library ScienceDigital LibrariesComputer NetworksAcademic Librarianship