marco seregni

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The role of Internet of Things (IoT) technologies for individualisation and service quality of a PSS

Nowadays, product manufacturers are compelled to increasingly becoming Product Service System (PS... more Nowadays, product manufacturers are compelled to increasingly becoming Product Service System (PSS) providers for surviving and managing the increased global competition. 20% of the enterprises have already integrated services in their product offerings. Meanwhile, the Internet of Things (IoT) is expected to grow significantly in the next years. Smart products are growing fast and are expected to reach 212 billion entities at the end of 2020. From an economic point of view, it is estimated that the impact of IoT is in a range of $2.7 to $6.2 trillion by 2025. IoT is surely an enabler of PSSs, allowing the collection and sharing of vast quantities of information along the whole solution life. This article aims to evaluate the impact that IoT technologies can have on the PSS provision when aiming at the satisfaction of highly diverting customer needs. Particularly, the analysis considers three dimensions: the typology of services enabled, the customization approach enabled, and the se...

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Development of Distributed Manufacturing Systems (DMS)concept

Nowadays, Manufacturing enterprises in mature economies are facing a challenge how to grow on the... more Nowadays, Manufacturing enterprises in mature economies are facing a challenge how to grow on the long-term, while coping with the increasing competitive pressure of low-labour cost countries. To achieve a long-term success, manufacturers have to effectively and efficiently meet both policy makers constraints and the customers requirement, those are asking for a more environmentally and social sustainable production. Distributed Manufacturing Systems (DMS) appear to be as one of the possible answer. Consequently, they are gaining more and more attention among academic debates as well as in the manufacturing world. A multitude of models with different peculiarities have been proposed under this denomination throughout the last decades, thus resulting in an increased confusion about the concept of DMS. For this reason, this paper aims at identifying the evolution of the DMS concept by applying a systematic literature review and classification of different DMS framework presented in th...

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Main obstacles to adopting service innovation by all EU manufacturing industries

Effects of Environmental Dynamicity on Requirements Engineering for Complex Systems

With customers demanding more and more holistic answers to their problems, solution providers res... more With customers demanding more and more holistic answers to their problems, solution providers respond with complex systems, integrating product, service and ICT elements into their offer. These solutions need to be aligned to a high number of requirements, coming not only from the individual customer but also from an environment of network partners, technology providers and other stakeholders. Especially for Product-Service Systems, where the solution provider takes responsibility in the operational phase, this environment is dynamic over the system life cycle. Stakeholders may enter or leave, as well as changing needs and technological capabilities. This makes the requirements towards the solution volatile, demanding a suitable Requirements Engineering approach. In this paper, it is discussed how environmental dynamicity can be monitored for its effect on requirements, with a special focus on organizational issues. Through a literature review and industrial case studies it is analy...

Simulation-Based Enterprise Management

Industrial enterprises are gradually integrating Modeling & Simulation (MS on the other hand, the... more Industrial enterprises are gradually integrating Modeling & Simulation (MS on the other hand, the usage of simulation for enterprise management should be aligned with the nature of decision-making. This hinders the choice of an adapted M&S solution. To facilitate the resolution of this issue, this chapter mainly proposes to apply Model Driven Service Engineering Architecture (MDSEA) , which guides the usage of M&S for enterprise management at business/technical levels or with static/dynamic points of view. In its first part, the chapter focuses on different state-of-the-art elements (e.g., Enterprise Modeling, Discrete Event Simulation, etc.) which support the development of a simulation-aided decision making cycle for enterprise management. Simulation models involved in this cycle can be gradually created from transformation of high-level or static models. An example of such transformation is described in the second part of this chapter. The objective is to move from BPMN 2.0 (Busi...

Evaluating potential Business Models for innovative Product Service Systems : Transparency regarding the relation to existing business

Product-Service-Systems (PSS) could be an important source of revenues for many enterprises. Howe... more Product-Service-Systems (PSS) could be an important source of revenues for many enterprises. However, they are not automatically beneficial for the enterprises that provide them. Rather there has to be an appropriate Business Model that produces the planned benefits and does not have a negative impact on the Business Models of existing products and services. The objective of this paper it to support enterprises that are aiming at new, innovative PSS by providing them with a method to analyze the relations between new and existing Business Models and to derive strategic options to handle these relations. The developed method was initially tested at a use-case.

A Conceptual Framework for Product Service System (PSS)

To remain competitive in the current market, an enterprise must differentiate itself based on hig... more To remain competitive in the current market, an enterprise must differentiate itself based on higher value propositions. For this purpose, since improving the product or service performance can reach some limits, one potential solution is to move towards new combinations of products and services. This evolution, called servitization, leads to the generation of Product-Service Systems (PSS). Servitization requires not only a clear understanding of enterprise core business but also a clear vision on the prevailing trends and challenges of PSS development from both business and technological points of view. In addition, the evolution path should be aligned with the enterprise strategy. This paper first highlights the notion of symbiotic PSS where Product Systems and Service Systems, and their stakeholders, interoperate seamlessly based on a win-win approach. Then it proposes a PSS Conceptual Framework (PSS-CF) which can be applied in the early stages of servitization to increase the un...

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A Conceptual Model for Product Service System (PSS)

Servitization or productization, indicating evolution from product to service economy or vice-ver... more Servitization or productization, indicating evolution from product to service economy or vice-versa, can be considered as a successful strategy to gain competitiveness based on novel combination of products and services. To decrease the risks of servitization and to support the sustainable development of its main outcome, being Product Service System (PSS), it is required not only to have a clear and common understanding of the core business and processes but also to share the same definitions on (PSS) concepts as the main outcome of servitization. For this purpose, managers could be supported by abstract models with a limited number and high ratio of known concepts in the early stages of PSS development. Through an extensive literature review on this subject, followed by a structured conceptualization approach and discussions with domain experts, this paper proposes a Conceptual Model (PSS-CM). To validate the results, PSS-CM and its elements were discussed in several iterations, f...

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The impact of IoT technologies on product-oriented PSS: The “home delivery” service case

2016 IEEE 2nd International Forum on Research and Technologies for Society and Industry Leveraging a better tomorrow (RTSI), 2016

The contribution aims to evaluate the impact that IoT technologies can have on PSS and services. ... more The contribution aims to evaluate the impact that IoT technologies can have on PSS and services. Particularly, the analysis considers two dimensions: the typology of services enabled by the IoT, and the PSS lifecycle phases of the home delivery. By means of multiple use cases, authors found out that IoT technologies have huge impacts both on order placement and delivery phases. Particularly, they have a twofold advantage for the main stakeholders involved: on one side they speed up operations and on the other they reduce the number of activities for completing the overall home delivery process.

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A Production Scheduling Algorithm for a Distributed Mini Factories Network Model

Smart Innovation, Systems and Technologies, 2016

Distributed Manufacturing is considered as one of the modern pervasive production paradigm spread... more Distributed Manufacturing is considered as one of the modern pervasive production paradigm spreading as a response to demand for green and customized products with low cost and fast delivery time. Mini factory seems to effectively overcome challenges posed by the modern business environment (Reichwald et al. The Practical Real-Time Enterprise, Springer, Berlin, pp. 403–434, 2005, [1]). However, design of the Mini factory network has to consider several inner and external variables to reach high performances. Then, in this paper authors analyze how products demand volume impact on the size and the configuration, i.e. typologies of Mini-factory, of the Mini factory network. To do that, an EFUNN adapted for this application has been implemented. Results show an accuracy of over 90 % for running with 3 different MFs used (Triangular, Trapezoidal, Gaussian), with a constraints of 2 possible configuration number of mini-factories range. In conclusion, this model seems to be an accurate tool to predict the best network architecture, given market demand. to be satisfied.

The Focus-activity Framework for Evaluating PSS Cooperation Readiness of Manufacturing Firms

Procedia CIRP, 2016

For manufacturing companies venturing the first steps on the Servitization roadmap, it may be dif... more For manufacturing companies venturing the first steps on the Servitization roadmap, it may be difficult to imagine how an integrated approach of Product and Service elements could support the strategic goals efficiently. If Service tasks, roles, units and organizational structure are still developing and emerging from the Product business activities, the design of Product-Service cooperation as well is promising, as the way is unclear. For these companies, it seems to be important to understand their current status of Product-Service cooperation at first, before starting to design integration activities. Therefore, this paper presents a framework which is designed to help companies identify their current status-and strategic objectives later onat two dimensions: a) the Structural Focus of Product and Service business within the company, and b) the Cooperation Activities which are undertaken by Product and Service representatives. By the means of a case study in the Italian luxury textile sector, a first validation of the model is conducted, assessing the static and dynamic characteristics of Product and Service business with involvement of an Italian textile company.

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A production system model for Mini-Factories and last mile production approach

2015 IEEE 1st International Forum on Research and Technologies for Society and Industry Leveraging a better tomorrow (RTSI), 2015

Downsizing the production system model within a urban environment represents an opportunity for r... more Downsizing the production system model within a urban environment represents an opportunity for re-shoring the manufacturing industry. A strong involvement of End Users in product design and development, manufacturing and distribution is essential for traditional SMEs, which strive to find new business opportunities and to be as close as possible to their Customers. Manufacturing systems based on a Mini-Factory approach is one of the modern pervasive production models providing tailored products with low cost and short delivery time. After analyzing the definition and key characteristics of a Mini-Factory in literature, essentially based on contributions by Reichwald, Stotko & Piller [1], a new production system model is proposed. Indeed, due to its peculiarities, this model has been reviewed and updated, to better reflect the challenges in the European furniture sector and to eventually extend the results to further industries.

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Mini Factory: A Successful Model for European Furniture Industry?

Manufacturing system based on mini factory is one of the modern pervasive production models sprea... more Manufacturing system based on mini factory is one of the modern pervasive production models spreading as a response to demand for customized products with low cost and fast delivery time. However, as the term is far from being uniform and unique, its application in research and industry by managers is still challenging and represents somehow a riddle. Consequently, the various meanings associated with the term mini factory in literature are critically assayed. The results depicted three main areas of the model of mini factory: "Work organisation model", "Agile Assembly Architecture" and "Distributed mini factories network". Steming out from the third model, the possibility of using the mini factory model presented by Reichwald, Stotko & Piller was explored. Indeed, due to its characteristics, this model seems to be able to respond more effectively to the challenges in the European furniture sector, in particular for SMEs.

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The Cornerstone of Sustainability Strategy in Manufacturing Enterprises

Sustainability has already been seen to impact positively the competitive advantage of an enterpr... more Sustainability has already been seen to impact positively the competitive advantage of an enterprise. Nonetheless managing sustainability still too often represents a conundrum. Consequently, the aim of this article is to help managers of manufacturing enterprises to understand, from an integrative perspective, the impact of the concept of sustainability onto their enterprise, with the objective to increase their long-term success. Thus, it was first assayed, if sustainability is a strategy and what are its main characteristics. To ensure validity, we leaned on the most renowned definitions of "strategy". Secondly, an integrative framework for sustainability in manufacturing enterprises was designed, depicting the interrelations among the enterprise's core elements (strategies, tactics, operations) and also with the environment (legislature and market), while dedicating special attention the concept of "fit". The results altogether creates the cornerstone of the strategy of sustainability for manufacturing enterprises.

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1 A Conceptual Framework for Product Service System 2 ( PSS ) 3

To remain competitive in the current market, an enterprise must differentiate itself based 23 on ... more To remain competitive in the current market, an enterprise must differentiate itself based 23 on higher value propositions. For this purpose, since improving the product or service performance 24 can reach some limits, one potential solution is to move towards new combinations of products and 25 services. This evolution, called servitization, leads to the generation of Product-Service Systems 26 (PSS). Servitization requires not only a clear understanding of enterprise core business but also a 27 clear vision on the prevailing trends and challenges of PSS development from both business and 28 technological points of view. In addition, the evolution path should be aligned with the enterprise 29 strategy. This paper first highlights the notion of symbiotic PSS where Product Systems and Service 30 Systems, and their stakeholders, interoperate seamlessly based on a win-win approach. Then it 31 proposes a PSS Conceptual Framework (PSS-CF) which can be applied in the early stages of 32 se...

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