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Table 6: Major ICT-based Library Services Availed by the Users [Multiple choice] Table 7 and Figure 4 show the type of reading resources that users prefer the most. Almost half, ie. 50.88% of respondents, prefer both print and electronic resources. Although, 42.10% of respondents prefer print resources while, only 7.02% of respondents prefer electronic or web resources for their study and research.

Table 6 Major ICT-based Library Services Availed by the Users [Multiple choice] Table 7 and Figure 4 show the type of reading resources that users prefer the most. Almost half, ie. 50.88% of respondents, prefer both print and electronic resources. Although, 42.10% of respondents prefer print resources while, only 7.02% of respondents prefer electronic or web resources for their study and research.

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Table 1: Characteristics of Respondents Table 1 shows the demographic details of the respondents’ gender, residing area, age group and course of study about the users of Vivekanand Central Library of Central University of Jharkhand (CUJ). It shows that the majority of 64.92% of respondents are male, and only 35.08% are female. 57.90% of respondents reside in urban areas, while 42.10% belong to rural areas. Most of the library users are less than twenty-five years old. The majority of users (63.16%) are in undergraduate courses.
Table 1: Characteristics of Respondents Table 1 shows the demographic details of the respondents’ gender, residing area, age group and course of study about the users of Vivekanand Central Library of Central University of Jharkhand (CUJ). It shows that the majority of 64.92% of respondents are male, and only 35.08% are female. 57.90% of respondents reside in urban areas, while 42.10% belong to rural areas. Most of the library users are less than twenty-five years old. The majority of users (63.16%) are in undergraduate courses.
Table 2 and Figure 1 represent the library visit frequency of users. It shows that out of 114 respondents, most of the users visit the library on a daily basis. After that, 21.93% of users visit the library twice a week, 15.79% of users visit the library occasionally, 9.64% of users visit the library once a week, and very less than 1.76% of users visit the library at monthly intervals.
Table 2 and Figure 1 represent the library visit frequency of users. It shows that out of 114 respondents, most of the users visit the library on a daily basis. After that, 21.93% of users visit the library twice a week, 15.79% of users visit the library occasionally, 9.64% of users visit the library once a week, and very less than 1.76% of users visit the library at monthly intervals.
Table 3: Main Purpose of Visiting the Library [Multiple choice]
Table 3: Main Purpose of Visiting the Library [Multiple choice]
Table 3 reveals the main purpose of users to visit the library. The majority of 85.96% of users visit the library for self-study and group study purposes, with a mean value of 1.140 and a standard deviation (SD) value of 0.348. After that, 75.43% of users visit the library to read print books, with a mean value of 1.245 and an SD value of 0.432. Similarly, 68.42% of users visit the library to borrow or return books, having a mean value of 1.315 and an SD value of 0.466. 54.38% of users visit the library to complete their class assignments, having a mean value of 1.456 and a highest SD value of 0.500. 50.87% of users visit the library to access library Internet & e-resources, having a mean value of 0.149 and the highest SD of 0.502. 22.80% of users visit the library for leisure reading, with a mean value of 1.771 and SD of 0.421. 15.78% of users visit the library to consult thesis and dissertations, with mean values of 1.842 and SD 0.366, while only 7.02% of users come to the library to do their research work having a mean value of 1.929 and SD 0.256.
Table 3 reveals the main purpose of users to visit the library. The majority of 85.96% of users visit the library for self-study and group study purposes, with a mean value of 1.140 and a standard deviation (SD) value of 0.348. After that, 75.43% of users visit the library to read print books, with a mean value of 1.245 and an SD value of 0.432. Similarly, 68.42% of users visit the library to borrow or return books, having a mean value of 1.315 and an SD value of 0.466. 54.38% of users visit the library to complete their class assignments, having a mean value of 1.456 and a highest SD value of 0.500. 50.87% of users visit the library to access library Internet & e-resources, having a mean value of 0.149 and the highest SD of 0.502. 22.80% of users visit the library for leisure reading, with a mean value of 1.771 and SD of 0.421. 15.78% of users visit the library to consult thesis and dissertations, with mean values of 1.842 and SD 0.366, while only 7.02% of users come to the library to do their research work having a mean value of 1.929 and SD 0.256.
Table 4: Main Reason for Not Visiting the Library Frequently [Multiple choice]
Table 4: Main Reason for Not Visiting the Library Frequently [Multiple choice]
of respondents spend an average of two hours in the ibrary. After that, 31.58% of respondents spend an average of four hours in the library, and 12.28% of respondents spend an average of six or more than six hours in the library. While 10.52% of respondents spend an average of one hour in the library and very few, 5.27% of respondents spend only half an hour in he library. Table 6 reveals the major ICT-based library services availed by the users of the library. Most of he users (84.21%) avail automated issue-return (self- check-in, check-out) service of the library with a mean value of 1.157 and SD value of 0.366. The second most availed ICT-based library service among the users is the Online Public Access Catalogue (OPAC) service. Almost 43.58% of users avail the Online Library Catalogue service of the library with a mean value of 1.561 and the highest SD value of 0.497. The third most availed ICT-based library service among the users are the Online Electronic Resources Access service and E-mail Alert service of the library, which availed by 36.84% of respondents, having a mean value of 1.631 and SD of 0.484, respectively. High-speed Interne service is the fourth most available and popular service among users. Around 35% of users avail the high-speed Internet service with a mean value of 1.649 and SD value of 0.479. Similarly, online late fine payment and online book recommendation services avail by 26.31% of users with a mean value of 1.736 and SD value of 0.442, respectively. While In-house Digital Collection ey Figure 3: Average Time Spent by the Users in the Library Table 5 and Figure 3 show the average time spent by the users in the library. The majority (40.35%)
of respondents spend an average of two hours in the ibrary. After that, 31.58% of respondents spend an average of four hours in the library, and 12.28% of respondents spend an average of six or more than six hours in the library. While 10.52% of respondents spend an average of one hour in the library and very few, 5.27% of respondents spend only half an hour in he library. Table 6 reveals the major ICT-based library services availed by the users of the library. Most of he users (84.21%) avail automated issue-return (self- check-in, check-out) service of the library with a mean value of 1.157 and SD value of 0.366. The second most availed ICT-based library service among the users is the Online Public Access Catalogue (OPAC) service. Almost 43.58% of users avail the Online Library Catalogue service of the library with a mean value of 1.561 and the highest SD value of 0.497. The third most availed ICT-based library service among the users are the Online Electronic Resources Access service and E-mail Alert service of the library, which availed by 36.84% of respondents, having a mean value of 1.631 and SD of 0.484, respectively. High-speed Interne service is the fourth most available and popular service among users. Around 35% of users avail the high-speed Internet service with a mean value of 1.649 and SD value of 0.479. Similarly, online late fine payment and online book recommendation services avail by 26.31% of users with a mean value of 1.736 and SD value of 0.442, respectively. While In-house Digital Collection ey Figure 3: Average Time Spent by the Users in the Library Table 5 and Figure 3 show the average time spent by the users in the library. The majority (40.35%)
Table 5: Average Time Spend by Users in Li- brary because of library situated in another campus, 12.28% of respondents not visit the library because of their required resources not available in the library, 7.02% of respondents has chosen inconvenient library hours as a reason for not visiting the library frequently. 5.26% of respondents not visit the library due to the slow Internet speed of the library and they access library resources online or remotely. Lastly, 1.76% of respondents chose to do research work as a reason not to visit the library.
Table 5: Average Time Spend by Users in Li- brary because of library situated in another campus, 12.28% of respondents not visit the library because of their required resources not available in the library, 7.02% of respondents has chosen inconvenient library hours as a reason for not visiting the library frequently. 5.26% of respondents not visit the library due to the slow Internet speed of the library and they access library resources online or remotely. Lastly, 1.76% of respondents chose to do research work as a reason not to visit the library.
Table 8 and Figure 5 express the users’ opinions regarding the overall reading material collection of the library. The majority of 59.65% of respondents opted for moderately Table 9 reveals the data about types of e-resources mostly used by the library users under study. The majority (63.15%) of users prefer accessing e-books, with a mean value of 1.368 and an SD value of 0.484. After e-books, e-journals are the second most accessible e-resources among the users, with a mean value of 1.701 and an SD value of 0.459. E-databases are the third most accessible e-resources type, with a mean value of 1.842 and an SD value of 0.366. At last, e-scholarly content and e-thesis are consulted by 10.52% and 8.77% of users, respectively, with mean values of 1.894
Table 8 and Figure 5 express the users’ opinions regarding the overall reading material collection of the library. The majority of 59.65% of respondents opted for moderately Table 9 reveals the data about types of e-resources mostly used by the library users under study. The majority (63.15%) of users prefer accessing e-books, with a mean value of 1.368 and an SD value of 0.484. After e-books, e-journals are the second most accessible e-resources among the users, with a mean value of 1.701 and an SD value of 0.459. E-databases are the third most accessible e-resources type, with a mean value of 1.842 and an SD value of 0.366. At last, e-scholarly content and e-thesis are consulted by 10.52% and 8.77% of users, respectively, with mean values of 1.894
Table 8: Opinion About Overall Collections Available it the Library of Your Subject Table 7: Type of Reading Material/Resources Mostly Prefer by the Users
Table 8: Opinion About Overall Collections Available it the Library of Your Subject Table 7: Type of Reading Material/Resources Mostly Prefer by the Users
Table 10 and Figure 6 represent the user satisfaction among the users regarding digital and electronic collection of the library. According to the survey, 49.12% of the respondents were satisfied with the digital and electronic collection of the library. 38.60% of respondents were unsatisfied with the digital and electronic collection of the library, although 12.28% of respondents were no idea about this. Table 10: User Satisfaction Regarding Digital & Electronic Collection of the Library
Table 10 and Figure 6 represent the user satisfaction among the users regarding digital and electronic collection of the library. According to the survey, 49.12% of the respondents were satisfied with the digital and electronic collection of the library. 38.60% of respondents were unsatisfied with the digital and electronic collection of the library, although 12.28% of respondents were no idea about this. Table 10: User Satisfaction Regarding Digital & Electronic Collection of the Library
Table 11: Problems Encountered by Users in Accessing E-Resources |Multiple choice]
Table 11: Problems Encountered by Users in Accessing E-Resources |Multiple choice]
Table 12 and Figure 7 express the overall users’ satisfaction of users with existing ICT-based library services. Most (48.24%) of users were neutral with respect to satisfaction level with existing ICT-based library services. Only 33.34% of users were satisfied with the existing library services, and 14.04% of users were not satisfied with the respective services. Significantly, only 4.38% of users were fully satisfied ™ with the existing ICT-based library services.
Table 12 and Figure 7 express the overall users’ satisfaction of users with existing ICT-based library services. Most (48.24%) of users were neutral with respect to satisfaction level with existing ICT-based library services. Only 33.34% of users were satisfied with the existing library services, and 14.04% of users were not satisfied with the respective services. Significantly, only 4.38% of users were fully satisfied ™ with the existing ICT-based library services.
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