Six Sigma in Education

Kaizen is a Japanese term that means to change, to make better ie the word for continuous improvement. It is usually used to describe a focused, short-term Kaizen Event conducted to reorganize a process or customer service function. Kaizen utilizes the Plan-Do-Check-Act(P.D.C.A) improvement cycle methods that have been utilized over the last 80 years with great success. This method appears to be the best way to commence your journey towards best practice outcomes. Kaizen in Lean Six-Sigma terms , refers to a highly focused, short-term rapid improvement event performed by cross-functional teams at the work-group level that identifies and removes waste from a process or customer service function. Also Good Kaizen events can also follow the 6 Sigma Define-Measure-Analysis-Improve-Control (D.M.A.I.C) problem solving methodology, and involve the use of basic Lean Six-Sigma tools to implement process improvement solutions. Kaizen is focused on rapid improvement.

OBJECTIVE: Although a plethora of hand hygiene guidance and policies exist for healthcare workers, a number of barriers exist that can cause a lack of adherence. A lack of hand hygiene adherence can lead to healthcare-associated infections and altered community health. This study aimed to examine the hand hygiene techniques among intensive care nurses to gain a better understanding of current practices and needs among the population. METHODS: Previously obtained data of 19 intensive care nurses completing simulated patient care was used. Each nurse completed care for two patients and the duration, type and number of hand hygiene instances were observed. Frequencies and means were used to compare behaviors and determine gaps in the data. RESULTS: Of the 74 total observed hand hygiene instances, the average duration was 9.9 seconds. 66 of these instances involved using alcohol-based hand rub (88%), and 6 using soap and water (12%). Eight possible moments of hand hygiene (given interac...

The rapid advancement of artificial intelligence (AI) has transformed various sectors, including healthcare, by enhancing patient interactions and improving overall care delivery. This paper explores the role of virtual health assistants (VHAs) in revolutionizing patient engagement and communication. By leveraging natural language processing, machine learning, and data analytics, VHAs provide personalized, real-time support to patients, facilitating timely access to medical information, appointment scheduling, and medication management. The integration of AI-driven virtual assistants not only enhances the patient experience but also reduces the burden on healthcare professionals by automating routine tasks and stream lining workflow

OBJECTIVE: Although a plethora of hand hygiene guidance and policies exist for healthcare workers, a number of barriers exist that can cause a lack of adherence. A lack of hand hygiene adherence can lead to healthcare-associated infections and altered community health. This study aimed to examine the hand hygiene techniques among intensive care nurses to gain a better understanding of current practices and needs among the population. METHODS: Previously obtained data of 19 intensive care nurses completing simulated patient care was used. Each nurse completed care for two patients and the duration, type and number of hand hygiene instances were observed. Frequencies and means were used to compare behaviors and determine gaps in the data. RESULTS: Of the 74 total observed hand hygiene instances, the average duration was 9.9 seconds. 66 of these instances involved using alcohol-based hand rub (88%), and 6 using soap and water (12%). Eight possible moments of hand hygiene (given interac...

Este estudio explora el impacto de Kaizen, una filosofía japonesa centrada en la mejora continua, en diversas organizaciones de distintos sectores. Kaizen promueve pequeños cambios incrementales para mejorar la productividad, eficiencia, calidad y reducción de desperdicios. A través de un enfoque de métodos mixtos, se analizaron datos de empresas en los sectores de manufactura, servicios y tecnología, ubicadas en Japón, India y Estados Unidos.

Los resultados muestran un aumento significativo en los indicadores clave de desempeño (KPI) tras la implementación de Kaizen. La productividad mejoró en un 25%, la eficiencia operativa (OEE) aumentó un 15%, las tasas de defectos se redujeron en un 30% y la reducción de desperdicios promedió un 20%. El éxito de Kaizen dependió en gran medida de la participación activa de los empleados en todos los niveles de la organización. Sin embargo, surgieron desafíos en empresas fuera de Japón debido a diferencias culturales y resistencia al cambio, lo que subraya la necesidad de adaptar Kaizen a contextos locales.

Los hallazgos destacan el potencial de Kaizen como una herramienta poderosa para fomentar una cultura de mejora continua. Aunque desarrollado originalmente en Japón, Kaizen puede ofrecer beneficios significativos en todo el mundo, siempre que su implementación se ajuste a los contextos culturales y operativos específicos de cada organización.

Palabras clave: Kaizen, mejora continua, productividad, eficiencia, calidad, reducción de desperdicios, cultura organizacional, eficiencia operativa.

layanan Penelitian yang berjudul “Analiis Lean Six Sigma sebagai Metode untuk Mengoptimalkan Proses Operasional di Sektor Layanan Industri” bertujuan  untuk menghilangkan pemborosan dan meningkatkan aliran nilai, dengan Six Sigma, yang berfokus pada pengendalian kualitas dan pengurangan variasi.
          Melalui studi kasus dan literatur terkait, makalah ini mengidentifikasi strategi implementasi Lean Six Sigma yang berhasil, tantangan yang mungkin dihadapi, serta manfaat yang dapat diperoleh dalam meningkatkan efisiensi, mengurangi biaya operasional, dan meningkatkan kepuasan pelanggan dalam konteks layanan.
        Hasil analisis menunjukkan bahwa penerapan Lean Six Sigma dapat memberikan keuntungan signifikan bagi perusahaan layanan dengan mengoptimalkan proses operasional, meningkatkan kualitas layanan, dan memperkuat posisi kompetitif mereka di pasar yang semakin kompetitif dan dinamis.

There is a critical need within the East African community (i.e., East-African Community Member States - Kenya, Uganda, Burundi, South Sudan, Rwanda, DRC, Somalia, Tanzania.) to bridge-the-gap in STEM education for youth in rural communities. The scope of a project aimed to address this need by employing both qualitative and quantitative analyses within a six-sigma framework will be presented. A Six-Sigma approach was chosen for its effectiveness in driving meaningful change in alignment with the long-term objectives of the region(s). This document will serve as the Project Scope Statement and will detail the relevant capital and resources needed to accomplish the goal(s)/mission(s) of the Project. This document should be used to plan and establish project deliverables, key stakeholders, performance metrics, and completion milestones. To effectively enhance STEM education for rural youth, it is imperative to tackle disparities in access to quality education and resources. By leveraging the six-sigma analysis framework, we can systematically identify the root causes of educational inequities, implement targeted interventions, and measure their impact on improving STEM learning outcomes among rural youth in East Africa. The East African 2063 Agenda emphasizes the importance of equitable access to quality education, including STEM education, for all youth in the region. Rural communities often face challenges in accessing resources, qualified teachers, and infrastructure necessary for effective STEM education. The analyses will focus on reducing variation in educational processes, improving teaching methodologies, and enhancing student engagement in STEM subjects. By applying six-sigma principles, such as DMAIC (Define, Measure, Analyze, Improve, Control), 7M tools and other well-known TQM philosophies, targeted interventions can be designed and implemented to address identified barriers to STEM education in said rural communities. The overarching mission of this project is to empower rural youth with the skills and knowledge necessary to pursue STEM careers, contribute to innovation, and drive sustainable development in alignment with the East African 2063 Agenda.

The Combined Cycle Power Plants (CCPP) are widely known as the most efficient power plants. The concept of CCPP represented in Brayton and Rankin cycles combined to achieve the highest efficiency in power generation. During the fact finding, while performing the major outage, at 77,521 running hours some of the turbine blades at 1st stage found suffering from severe damages and sulfuric acid thick layer accumulated in the cooling airfoils. The blades were new, also known as the most essential and costly component installed after Hot Gas Path Inspection (HGPI) at 42,000 running hours. The main objective of this work is to study the surrounding parameters that directly affect the lifetime of the turbine blades. Furthermore, XRD analysis for new and used turbine blades are studied as well as the EDS analysis for the coating layers which are used to enhance the surface life of gas turbine blades. Corrective maintenance, on the other hand, has been undertaken to overcome the performance deterioration caused by wear, which is the result of any machine or plant's operation. A gas turbine cannot be run reliably unless wear reserves are checked and, if necessary, restored during inspections and maintenance operations. These are performed to determine the machine's condition and the necessary conditionbased repairs. The principal types of gas turbine inspection have been investigated and presented, including minor inspection, hot gas inspection, extended-scope hot gas path examination, and major inspection. Lifetime extension (LTE) measures are derived from these inspection types and go beyond the scope of a major inspection. Nondestructive testing is performed on the gas turbine's key components. Furthermore, due to the high degree of contamination in the fuel, the turbine section must be cleaned at regular intervals. As a result of the examinations, replacement, and refurbishment intervals for important components, as well as outage time, could be recommended.

The purpose of this study is to examine the impact of TQM system on the operational performance of the pharmaceutical manufacturing companies operating in Ethiopia. Data for this study is collected using selfadministered questionnaires. The survey is carried out on 65 respondents drawn from 13 companies. Out of 65 questionnaires distributed among these companies, a total of 57 got returned. Through comprehensive literature review, seven critical success factors of TQM that are relevant to the pharmaceutical industry are identified. Correlation & regression analyses are used to investigate the relationship between TQM variables on the one side and common operational performance measures (Quality, Cost, and Delivery & Flexibility to volume) on the other side. The Correlation analysis reveals that there is strong relationship between TQM practices and operational performance among the pharmaceutical manufacturing companies. The outcome of regression analysis indicates that customer focus, process management, product design and people management have significant contribution to at least one of the operational performance measures. Top Management's support, suppliers' quality management and continuous improvement do not appear to contribute to higher levels of performance. This study offers pharmaceutical companies and their managers a better understanding of the relationship and impact that some of TQM elements have on the performance of their operations. Thus managers will get an opportunity to take better & more effective decisions in the implementation of TQM. This study can also guide organizations to prioritize the implementation of TQM based on the strategic importance of performance measures needed by them. The choice performance measure is based on the perceptions of managers and therefore, generalization of the observations may be made with caution.

Leadership styles are usually considered a benefit for the most companies. This style focuses the management that provides guidance and help to its team and departments while accepting and receiving the inputs from individual team members. These leaders not reserve to their activities and authority only but in actual they bother about consultation of employees. To evaluated worker's views of their senior and top leadership team and state that this style focuses on using the skills, experience, and ideas of others. However, the leaders or managers using this style but still remains the final decision making power in the leader's hand. To his or her credits, they will not make major decision without firstly getting the input from those that will be affected, provide proper recognition, and delegate responsibilities. The main intension of this paper is to identify and examine the leadership styles adopted in the organization. This leadership styles improve the performance in both short term and long term and can be used for any type of work project.

Leadership styles are usually considered a benefit for the most companies. This style focuses the management that provides guidance and help to its team and departments while accepting and receiving the inputs from individual team members. These leaders not reserve to their activities and authority only but in actual they bother about consultation of employees. To evaluated worker's views of their senior and top leadership team and state that this style focuses on using the skills, experience, and ideas of others. However, the leaders or managers using this style but still remains the final decision making power in the leader's hand. To his or her credits, they will not make major decision without firstly getting the input from those that will be affected, provide proper recognition, and delegate responsibilities. The main intension of this paper is to identify and examine the leadership styles adopted in the organization. This leadership styles improve the performance in both short term and long term and can be used for any type of work project.

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

The purpose of this research is to highlight the relevance of an adequate methodology to solve problems or opportunities by executing continuous improvement or innovation projects. There is a need to develop models to choose the right methodology for the needs of companies to solve simultaneously different problems such as quality, time delivery, design and innovation, especially in in a context of Industry 4.0. Thus, it is required to achieve a full comprehension of the elements that constitute the issues an organization affronts when it should identify an adequate initiative for improvement. This leads to a conceptual model proposition to keep up with the needs of Future Lifelong learners, which is also explained through a real study case.

The purpose of this study is to examine the impact of TQM system on the operational performance of the pharmaceutical manufacturing companies operating in Ethiopia. Data for this study is collected using selfadministered questionnaires. The survey is carried out on 65 respondents drawn from 13 companies. Out of 65 questionnaires distributed among these companies, a total of 57 got returned. Through comprehensive literature review, seven critical success factors of TQM that are relevant to the pharmaceutical industry are identified. Correlation & regression analyses are used to investigate the relationship between TQM variables on the one side and common operational performance measures (Quality, Cost, and Delivery & Flexibility to volume) on the other side. The Correlation analysis reveals that there is strong relationship between TQM practices and operational performance among the pharmaceutical manufacturing companies. The outcome of regression analysis indicates that customer focus, process management, product design and people management have significant contribution to at least one of the operational performance measures. Top Management's support, suppliers' quality management and continuous improvement do not appear to contribute to higher levels of performance. This study offers pharmaceutical companies and their managers a better understanding of the relationship and impact that some of TQM elements have on the performance of their operations. Thus managers will get an opportunity to take better & more effective decisions in the implementation of TQM. This study can also guide organizations to prioritize the implementation of TQM based on the strategic importance of performance measures needed by them. The choice performance measure is based on the perceptions of managers and therefore, generalization of the observations may be made with caution.

Higher education institutions are faced with many challenges including:-pressure to lower costs increase student success and retention-Increased competition for funding increased reporting demands How can we apply the principles of Lean Six Sigma to higher education to improve performance, lower cost, and improve customer satisfaction?

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

Customer Relationship Management (CRM) adalah sebuah strategi bisnis yang bertujuan untuk membangun dan memelihara hubungan yang baik antara perusahaan dan pelanggan. CRM melibatkan integrasi strategi penjualan, pemasaran, dan pelayanan yang terkoordinasi untuk meningkatkan kepuasan pelanggan dan mencapai tujuan bisnis perusahaan. Penerapan CRM dapat dilakukan melalui berbagai cara, seperti penggunaan sistem informasi berbasis web, pengkomputerisasian data pelanggan, dan integrasi konsep CRM ke dalam e-commerce CRM juga dapat diterapkan dalam berbagai sektor bisnis, termasuk perbankan, jasa rental mobil, dan industri perhotelan.
Tujuan utama dari penerapan CRM adalah untuk meningkatkan pengalaman pelanggan, memperkuat hubungan jangka panjang dengan pelanggan, dan meningkatkan loyalitas pelanggan. Dalam penerapannya, CRM juga dapat membantu perusahaan dalam mengidentifikasi kebutuhan pelanggan, mengelola interaksi dengan pelanggan, dan meningkatkan efisiensi operasional. Dalam era digital saat ini, CRM juga dapat didukung oleh teknologi seperti sistem manajemen hubungan pelanggan (Customer Relationship Management System) yang
memungkinkan perusahaan untuk mengelola data pelanggan, mengotomatisasi proses bisnis, dan meningkatkan interaksi dengan pelanggan melalui berbagai saluran komunikasi, termasuk media sosial dan aplikasi seluler.

Children resembles a white paper. Which you can draw on it, his identity and conduct. A children is tolerating any external impact and data influencing his character later on. Since any conduct or activity the tyke sees may influence his identity. TV is the thing that draws in the kids most and shapes their conduct. Normally a large portion of the demonstrates that youngsters' watch is kid's shows. Toons are one of the everyday propensity for our youngsters, however cartoon impacts the tyke emphatically and contrarily both. So to realize that how a toon influences youngsters, analysts pick this point for research. Elements that figure chilldrens' state of mind are found for the most part in the earth where they grow up. These incorporate every day occasions, essential encounters and pinnacle emotions. Toons are one of the every day propensities for our youngsters; thinks about have demonstrated that a normal kid with an office of a TV and a satellite association at his home watches over 18,000 hours of TV from kindergarten to secondary school graduation. How does this experience influence our kids minds? Does it have positive or negative impacts? What kinds of substance are conveyed to our children in a cartoonish appear? Are for the most part indicates trustable, or will guardians give careful consideration to the TV appears? How does our children's mind assimilate and investigation data in any case? These inquiries and others will be replied through this overview test look into [1] [2].

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

Children resembles a white paper. Which you can draw on it, his identity and conduct. A children is tolerating any external impact and data influencing his character later on. Since any conduct or activity the tyke sees may influence his identity. TV is the thing that draws in the kids most and shapes their conduct. Normally a large portion of the demonstrates that youngsters' watch is kid's shows. Toons are one of the everyday propensity for our youngsters, however cartoon impacts the tyke emphatically and contrarily both. So to realize that how a toon influences youngsters, analysts pick this point for research. Elements that figure chilldrens' state of mind are found for the most part in the earth where they grow up. These incorporate every day occasions, essential encounters and pinnacle emotions. Toons are one of the every day propensities for our youngsters; thinks about have demonstrated that a normal kid with an office of a TV and a satellite association at his home watches over 18,000 hours of TV from kindergarten to secondary school graduation. How does this experience influence our kids minds? Does it have positive or negative impacts? What kinds of substance are conveyed to our children in a cartoonish appear? Are for the most part indicates trustable, or will guardians give careful consideration to the TV appears? How does our children's mind assimilate and investigation data in any case? These inquiries and others will be replied through this overview test look into [1] [2].

Empowerment of employees give them the power and responsibility in order to enhance their self-confidence and give them freedom to perform well. The performance of employees is the final product sought by all organizations, which is an indicator for success and failure. The primary objective of this study is to assess the extents of empowerment and the level of job performance among the bank employees in the Kingdom of Bahrain and if there is a significant correlation between both variables. The descriptive study was based on surveying 250 employees and managers from 5 main banks in Bahrain. The questionnaire measured the empowerment level as well as the job performance level among the respondents and the correlation between them. As considered the main two variables of the study. The survey questionnaire was developed and modified by the researcher according to the scope of the study. The response rate was 80%. The study data and hypotheses were examined by statistical analysis done on SPSS 25.0. Most of the respondents found that the level of empowerment and job performance were at very high level in banks in Bahrain. The study found a strong correlation between empowerment of employees and job performance. Thus, the alternative hypothesis was accepted. The findings support the high level of empowerment of employees and job performance and there is a strong correlation between them.

Six Sigma is an approach that improves quality by analyzing data with statistics. In recent years there has been a significant increase in the use and development of the Six Sigma Approach This paper reviews some related literatures to describe application, benefits and scope. Understanding of the six sigma method allows organizations to better support their strategic directions, and increasing needs for coaching, mentoring, and training. The Six Sigma method is a complex and flexible system of achieving, maintaining and maximizing the business success. Six Sigma is based mainly on understanding the customer needs and expectation, and responsible approach to managing, improving and establishing new business, manufacturing and service processes.

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

In order to control a robot precisely, this essay highlights the growing need for better communication tools between humans and machines. The best method of communication between them is a brain-computer interface (BCI), particularly for the treatment of persons with disabilities and the completion of complex activities like surgery, rehabilitation, and procedures, among other things. The purpose of the survey was to measure public perceptions of and awareness of human-robot interaction (HRI) in the context of brain-computer interfacing (BCI).

Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Online shopping provides a good example of business revolution. Ecommerce has made life Simple and innovative of individual and groups. Consumer behavior on online shopping is different from physical market where he/she has access to see the products online shopping sites are fast replacing traditional or physical shops. Over, the years the trust of the customers for online shopping sites has increased considerably. The increase in the number of these sites on one hand has led to a fierce competition which means better and cheaper products for customers. However, at the same time customers have their privacy concerns when it comes to shopping online. Internet is changing the way consumers shop and buy goods and services and has rapidly evolved into a global phenomenon. The technology oriented factors like guaranteed quality, c...

The purpose of this study was to determine the role of service quality on operational effectiveness in e-banking. The type of data used in this study is primary data collected from the e-banking user community. Primary data in the form of written questions in the form of a questionnaire given to 150 respondents. Respondents were selected based on Non Probability Sampling. The independent variable in this study is service quality (X1), while the dependent variable in this study is the operational effectiveness of e-banking services (Y). The results of this study can be concluded that the service quality variable plays a role in the operational effectiveness of e-banking services.

Six Sigma is an approach that improves quality by analyzing data with statistics. In recent years there has been a significant increase in the use and development of the Six Sigma Approach This paper reviews some related literatures to describe application, benefits and scope. Understanding of the six sigma method allows organizations to better support their strategic directions, and increasing needs for coaching, mentoring, and training. The Six Sigma method is a complex and flexible system of achieving, maintaining and maximizing the business success. Six Sigma is based mainly on understanding the customer needs and expectation, and responsible approach to managing, improving and establishing new business, manufacturing and service processes.

Educational Tourism is any type of educational program in which travelers move to another location mainly for the purpose of gaining a learning experience in that location. This research aims to become a contribution to other previous researches conducted in the field of educational tourism to analyze the educational tourism industry in the Kingdom of Bahrain as a basis for its development to attract more international students to study in universities and higher education institutions. The research followed a quantitative methodology by distributing a survey questionnaire to one hundred international students from private universities in the Kingdom. The research adopted the random sampling technique and analyzed the data collected from those surveys statistically using mean, r-value and p-value figures. On the basis of research findings it is recommended that universities should improve their services provided to international students in terms of quality, speed and efficiency and...

PurposeThis paper aims to investigate the relationship between the intangible impacts of Lean Six Sigma (LSS) and organisational innovation climate factors and proposes a conceptual model to link them. This paper ultimately aims to extend the range of LSS application by proposing LSS as a tool for fostering organisational innovation.Design/methodology/approachThe paper followed a qualitative research approach to identify, analyse and categorize the intangible impacts of LSS by reviewing previous literature on its application and conducting in-depth interviews with its experts. Then, a detailed description of organisational innovation climate was provided to highlight its main factors. Finally, a conceptual model was developed to illustrate the relationships among the collected information.FindingsLSS was found to have many intangible impacts categorized as organisational or individual related. Organisational innovation climate is determined by a number of factors that were found to ...

Total Productive Maintenance (TPM) focuses on maximizing equipment performance, establishing a productive maintenance system that optimizes its life cycle, contributing for the continuous improvement and availability, avoiding early equipment wear, being necessary that the maintenance works on preventing with managerial focus. In this study, the impact of each implemented TPM pillar in the Overall Equipment Effectiveness (OEE) metric was analyzed, evaluating the performance resulting from each implemented pillar. The approach of the research is predicated on the Survey method, based on the intentional sample of the industrial companies in Brazil, which implemented the method. The results evidenced that the Focused Improvement and Planned Maintenance pillars were implemented in most of the respondent companies, being part of different segments, such as metallurgical, food, textile, auto-parts, household appliances, school material, automobile and chemical products. The OEE metric showed the TPM evolution comparing the result at the beginning of the implemented activities and at the end. Other important observation was in the implementation of the pillars, when compared with the suggested literature, a change of priority and sequence occurred. The Autonomous Maintenance pillar was suggested as the second pillar to be implemented. It is implemented only after the Training and Education pillar, which is the fourth suggested pillar. The other pillars were implemented in the original sequence indicated by literature.

This study aims to identify the role of management information systems (MIS) towards decision-making in Al-Hussein Bin Talal University (AHU). To accomplish the objective of the study, the following hypotheses were formulated: There are NO statistically significant differences between MIS and the effectiveness of the decision-making process (DMP) at AHU. There are NO statistically significant differences in the attitudes of employees at AHU on the role of MIS in the effectiveness of (DMP) due to their demographic variables (gender, age, marital status, job experience, and scientific qualification). The study followed the analytical descriptive approach, a questionnaire was designed to collect the data, it was distributed to a sample of (180) managerial and academic staff of decision-makers at AHU with a recovery rate of (89%). The most important results are: There is a statistically significant relationship between MIS and the decision-making process effectiveness in AHU, The results also showed there are statistically significant differences between the role of management information systems in making decisions due to the variables (age, job experience, and scientific qualification). While there are no statistically significant differences of (gender and marital status) variables, the study recommend the need to increase the support of senior management at AHU for users of information systems, the need to provide training and development programs for them and the need to increase attention to MIS through regular maintenance, continuous development, protection of information, and building an integrated electronic system at the level of all Jordanian universities that guarantees participation as well as safe and effective information exchange between them.

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

Empowerment of employees give them the power and responsibility in order to enhance their self-confidence and give them freedom to perform well. The performance of employees is the final product sought by all organizations, which is an indicator for success and failure. The primary objective of this study is to assess the extents of empowerment and the level of job performance among the bank employees in the Kingdom of Bahrain and if there is a significant correlation between both variables. The descriptive study was based on surveying 250 employees and managers from 5 main banks in Bahrain. The questionnaire measured the empowerment level as well as the job performance level among the respondents and the correlation between them. As considered the main two variables of the study. The survey questionnaire was developed and modified by the researcher according to the scope of the study. The response rate was 80%. The study data and hypotheses were examined by statistical analysis done on SPSS 25.0. Most of the respondents found that the level of empowerment and job performance were at very high level in banks in Bahrain. The study found a strong correlation between empowerment of employees and job performance. Thus, the alternative hypothesis was accepted. The findings support the high level of empowerment of employees and job performance and there is a strong correlation between them.

Today, numerous companies have a major opportunity to reduce their costs and customer lead time and cycle time through the application of Lean Manufacturing System or Lean Philosophy. Implementation of Lean helps to improve their productivity and efficiency. This paper aim to have a brief study on the literature related to lean philosophy in the manufacturing industries and integrate the different lean tool for getting better productivity in different industries. The outcomes from this review is hope justify the needs of further research in area of Lean Manufacturing, aimed at strengthen its philosophy towards more realistic applications. In addition, the model also shows how lean dimensions in the manufacturing system related to eight types of wastes.

In order to control a robot precisely, this essay highlights the growing need for better communication tools between humans and machines. The best method of communication between them is a brain-computer interface (BCI), particularly for the treatment of persons with disabilities and the completion of complex activities like surgery, rehabilitation, and procedures, among other things. The purpose of the survey was to measure public perceptions of and awareness of human-robot interaction (HRI) in the context of brain-computer interfacing (BCI).

The purpose of this study was to determine the role of service quality on operational effectiveness in e-banking. The type of data used in this study is primary data collected from the e-banking user community. Primary data in the form of written questions in the form of a questionnaire given to 150 respondents. Respondents were selected based on Non Probability Sampling. The independent variable in this study is service quality (X1), while the dependent variable in this study is the operational effectiveness of e-banking services (Y). The results of this study can be concluded that the service quality variable plays a role in the operational effectiveness of e-banking services.

Like most organizations, EKK recognizes that career management is essential in achieving organizational objectives. In fact, it prides itself as one of the country's best in terms of managing employee career growth. As well as it has an existing career management which been established from 1999 till now which is 20 years ago. However, it has been noted that there is yet a formal study conducted in EKK to assess the Influence of Career Management to Job Performance of Bahrainis. Thus, this study aims to assess the influence of Career Management Implementation to Perceived Job Performance of Bahrainis in Ebrahim Khalil Kanoo in the kingdom of Bahrain. The study utilized a descriptive research design involving 162 sampled respondents. The research made use of an adopted questionnaire as data gathering tool. The results of the study showed that overall implementation of Career Management influences perceived employee performance. In addition, the study also found that among all dimensions of Career Management assessed in the study, Basic, Formal, Active Planning and Active Management Activities significantly influence Perceived Employee Performance. Finally, Multi-Directional Activity does not significantly influence perceived employee performance.

This paper aims to address the problem faced by a stainless steel manufacturing company in the Philippines regarding low productivity rate compared to target output. This study showed how lean and six sigma complement each other. Lean accelerates Six Sigma, delivering greater results than what would typically be achieved by Lean or Six Sigma individually. Combining these two methods gives a comprehensive tool set to increase the speed and effectiveness of any process within an organization – resulting in increased revenue, reduced costs and improved process. The DMAIC methodologies were used to improve the productivity of the production line of a stainless-steel pipe. With the help of this methodology, the root cause of the bottleneck in the production was identified as well as the factors that contribute in this problem such as method of marking, material alignment and machine waiting as a result of process mapping and cause and effect matrix. An action plan was made to address all...

In this paper, macroscopic traffic flow model having source terms has been presented. In maximum cases, source terms present the entrance and exit of the roads. So, to demonstrate the effect of inflow, models possessing source terms are extensively presented with their traffic predictions. These predictions are based on the real traffic data taken from the roads. These results can be used for further research in the field of traffic modeling.

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The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

Any E-Commerce website gets bad reputation if they sell a product which has bad review, the user blames the e-Commerce website rather than manufacturers most of the times. In some review sites some great audits are included by the item organization individuals itself so as to make so as to deliver false positive item reviews. To eliminate these type of fake product review, we will create a system that finds out the fake reviews and eliminates all the fake reviews by using machine learning. We also remove the reviews that are flood by a marketing agency in order to boost up the ratings of a particular product .Finally Sentiment analysis is done for the genuine reviews to classify them into positive and negative. We will use Bag-of-words to label individual words according to their sentiment.

مداخل جديدة في تدريب معلمي اللغة العربية للناطقين بغيرها
مواصفة أيزو 10015 نموذجًا

د. إبراهيم أحمد الشافعي
جامعة القاهرة، مصر

م. محمد عزيز مصطفى
جامعة رابرين، العراق
بحث منشور ضمن أعمال المؤتمر الدولي الثاني لقسم اللغة العربية بكلية التربية بجامعة رابرين، العراق
في الفترة من 2-3/ 9/ 2020م
بعنوان: اللغة والأدب العربي واقع التعليم والتواصل

ISBN; 978-9922-20-926-5

The ability of companies to provide customer satisfaction in an intensely competitive environment depends on adopting the understanding of quality in their products/services. At the same time, companies need to increase their market share, increase their profitability, have growth potential, that is, be successful in their performance. Now, regardless of the sector, companies' providing both quality and price advantage can enable them to leave their competitors behind in the competitive environment. One of the most important concepts to achieve this advantage is lean six sigma behaviors. Because companies have to renew, design and develop their production/service processes in accordance with the expectations of their customers. Lean six sigma is effective in realizing improvements in processes by enabling companies to analyze process inputs and outputs with scientific methods. In this way, possible errors, omissions and inaccuracies are minimized. In this context, the data in the research were carried out by collecting questionnaires from middle and senior managers working in textile companies in Istanbul. As a result of the analyzes, it is supported by the hypotheses that management practice, managerial commitment and lean six sigma behaviors have positive effects on organizational performance and quality.

The study sought to investigate the influence of strategic communication on the growth of students' population in selected private universities in Kenya. The study was guided by resource-based theory. The study utilized descriptive research design. Random sampling technique was used to select research respondents. The study targeted private universities in north rift, south rift and Nyanza region of Kenya. The unit of observations was staff and students in various departments and faculties existing in the institutions. The study used purposive sampling to select research respondents. Questionnaire was the main instrument for data collection. Descriptive and inferential statistics with the aid of SPSS version 23.0 were used to analyze collected data and presented using frequency distribution tables and bar graphs. The findings indicated that if strategic communication is changed by one unit, the growth of student population will increase by a margin of 0.440. The study concludes that strategic communication plays a critical role in growing students' population in private universities. It is also recommended that private universities should consider using professional bloggers to build the publicity of the institution. Top management of the private universities will get insight on various strategic issues with regard to student population through the recommendations of the study. Scholars in the field of strategic management will find the study useful as it will form basis of future references.

Background: Good hand hygiene (HH) is of vast importance in mitigating the spread of hospital-acquired infections in hospitals, which are associated with higher morbidity and mortality rates and a greater cost of treatment. Good HH alone can significantly reduce the transmission of infection; however, adherence to recommended HH practices remains unacceptably low in most hospitals. Materials and Methods: The present study comprised one group in a pretest–posttest preexperimental design. All staff at the Prince Sultan Cardiac Centre were included and 520 observations were randomly obtained from these individuals before and after interactions with patients, with a similar number of observations collected after the implementation of the HH Six Sigma improvement program. Results: Half of the total observations were collected regarding nurses; the majority of the involved staff were 30 years to 39 years of age, and more than half of them were female. HH was performed in 65.4% of the occa...