SaaS Pricing Models

The quantitative content analysis identified five underlying themes of the customer journey, namely, service satisfaction, failure and recovery, co-creation, customer response, channels and technological disruption. The results section reviewed and discussed each theme and its sub-themes in turn. The review identified important gaps in the literature related to the key stages of a customer journey. Customer Journey Mapping (CJM) is pivotal for understanding and enhancing customer experiences across touchpoints. The integration of real-time data analytics into CJM has transformed this traditionally static tool into a dynamic framework capable of tracking and optimizing customer interactions. This paper explores the methodologies, tools, and benefits of combining real-time data analytics with CJM. The discussion includes a comprehensive review of related literature, implementation strategies, challenges, and future directions. This paper argues that real-time data analytics enhances CJM by enabling continuous adaptation to customer behaviour's, resulting in improved customer satisfaction and business performance. Understanding and enhancing customer experiences has emerged as a central focus for businesses seeking to remain competitive in today's dynamic market landscape. Customer Journey Mapping (CJM), a widely used methodology, provides a structured approach to visualizing the customer's interactions across various touchpoints with a business. The customer journey is becoming more complex due to digitization of business processes, broadening the gap between the proposed journey and the journey that is actually experienced by customers. Customer Journey Analytics (CJA) aims to detect and analyse pain points in the journey in order to improve the customer experience. This study proposes an extended version of the Customer Journey Mapping (CJM) model, to measure the impact of different types of touchpoints along the customer journey on customer experience, and to apply process mining to gain more insight in the gap between proposed and actual journeys. Moreover, this model is used to develop dedicated CJA based on process mining techniques. A case study on e-commerce applies the CJM-model in practice and shows how the combination of process mining techniques can answer the analysis questions that arise in customer journey management. This research contributes to both academic discourse and managerial practice by offering actionable insights into how brands can ethically and effectively engage with digital consumers. It underscores the necessity for marketers to balance technological innovation with consumer trust and transparency. Ultimately, this study provides a robust framework for understanding the digital consumer psyche and offers strategic recommendations for navigating the rapidly evolving landscape of social media marketing. I.

🔹 ABSTRACT

This white paper documents a real-world AI-guided logical audit conducted on DigitalOcean's account cancellation system. Using recursive dialogue with their native AI assistant, the process uncovered evidence of deliberate interface obfuscation designed to obstruct user-initiated account deactivation.

Through a structured interrogation, the AI agent was led to:

    Acknowledge that no deactivation button existed.

    Admit the process was not user-friendly.

    Confirm the presence of retention-by-confusion tactics.

This interaction constitutes a historically timestamped AI confession of UX malpractice, enabled by self-correcting recursive prompts.

🔐 “DigitalOcean’s cancellation process traps users in an unbreakable loop unless they manually sever payment channels outside of the platform. This creates a system where consent is revoked, but exit is denied — a digital false imprisonment.”

This white paper analyzes and exposes the deceptive UX strategies employed by DigitalOcean
regarding account deactivation. The platform’s cancellation process creates cognitive friction
and systemic delay loops that violate user autonomy. Using a direct, AI-interrogated transcript
and logic-based challenge tree, this case study demonstrates the platform’s deliberate
obfuscation of exit pathways. The AI agent itself ultimately agrees with the user’s logic: the
cancellation experience is nontransparent and predatory by design.

Modern enterprises have embarked upon a tide of application modernization to leverage the promise of agility and lower costs in modern, cloud-based and multi-tenant architectures. While some application migration efforts focus only on a lift-and-shift approach, others contemplate bigger changes to take advantage of drastically newer technologies both in core business logic, as well as in supporting systems such as underwriting, claims, policy systems, etc. In this context, security considerations must permeate all aspects of the architecture, including secrecy, authentication, access control, accountability and audits, correctness, availability, data integrity, encryption, and loss prevention, logging security, network security, packet filtering, risk assessment, key management, certificates, storage security, system configuration, disaster recovery, attack tools, crypto, virtualization, firewalls, IDS/IPS, and zapping. Further, based on the challenges of security for multi-tenant architectures and of cloud security, we enumerate and describe the specific security recommendations to take into account while architecting multi-tenant architectures and note the gaps that cloud vendors offer. From the perspective of the stakeholder's sweet spot, a multi-tenant architecture permits hosting entities to share devices, networks, and storage, gain economies of scale with lower costs, and efficiently service a large set of clients. Cloud offerings promise economies of scale as well as lower prices, allowing insurers to compete more effectively. Lower costs and speed of provisioning infrastructure allow smaller companies and start-ups to arise quickly and rapidly penetrate markets with innovative products. With a level playing field, insurers need differentiated product offerings to compete, enable innovation, and drive growth. At the same time, financial services are some of the most regulated industries, and insurers must be good stewards and protectors of their customers' most personal and sensitive data. Insurance companies have long invested in security infrastructure to protect themselves. The migration to the cloud for lower costs must not come at the expense of reduced data protection.

Modern enterprises have embarked upon a tide of application modernization to leverage the promise of agility and lower costs in modern, cloud-based and multi-tenant architectures. While some application migration efforts focus only on a lift-and-shift approach, others contemplate bigger changes to take advantage of drastically newer technologies both in core business logic, as well as in supporting systems such as underwriting, claims, policy systems, etc. In this context, security considerations must permeate all aspects of the architecture, including secrecy, authentication, access control, accountability and audits, correctness, availability, data integrity, encryption, and loss prevention, logging security, network security, packet filtering, risk assessment, key management, certificates, storage security, system configuration, disaster recovery, attack tools, crypto, virtualization, firewalls, IDS/IPS, and zapping. Further, based on the challenges of security for multi-tenant architectures and of cloud security, we enumerate and describe the specific security recommendations to take into account while architecting multi-tenant architectures and note the gaps that cloud vendors offer. From the perspective of the stakeholder's sweet spot, a multi-tenant architecture permits hosting entities to share devices, networks, and storage, gain economies of scale with lower costs, and efficiently service a large set of clients. Cloud offerings promise economies of scale as well as lower prices, allowing insurers to compete more effectively. Lower costs and speed of provisioning infrastructure allow smaller companies and start-ups to arise quickly and rapidly penetrate markets with innovative products. With a level playing field, insurers need differentiated product offerings to compete, enable innovation, and drive growth. At the same time, financial services are some of the most regulated industries, and insurers must be good stewards and protectors of their customers' most personal and sensitive data. Insurance companies have long invested in security infrastructure to protect themselves. The migration to the cloud for lower costs must not come at the expense of reduced data protection.

For too long, most people who run companies have made a variety of unwarranted but detrimental assumptions about pricing. Changing prices, for example, has been looked upon as an easy, quick and reversible process, and new technologies have only reinforced this way ...

The rapid evolution of enterprise software necessitates a structured and scalable approach to product strategy. This paper presents a comprehensive framework for structuring and scaling enterprise software products, integrating key elements such as business models, pricing strategies, sales motions, and product-led growth. By leveraging data-driven monetization techniques and go-to-market strategies, enterprises can optimize revenue, enhance customer adoption, and sustain competitive advantage. The proposed strategic playbook synthesizes existing research with industry best practices to provide actionable insights for enterprise software leaders seeking sustainable growth and market expansion.

The subject of outsourcing has become more and more discussed during the past few years in our country. The usage of outsourcing registers an upward evolution in Romania, mainly due to the fact that, from more viewpoints, our country represents a favorable field for outsourcing: the low costs of the labor force, the existence of specialists within this field, the benefit of the investment, etc. The outsourcing process which may be used within any field of activity, along with its specific forms, bring forth a series of advantages for the romanian enterprises: focusing on the basic competences, using the individual resources for the activities that can be best developed, different fiscal advantages, the existence of certain quality services, the more efficient distribution of the internal resources etc., yet, it may also imply certain shortcomings/risks: the difficulty in establishing the domains/activities that are to be subject to outsourcing, the reduced dimensions of the enterprises, difficulties in the correct management of the contracts, the unpredictability of the additional costs, etc.

Wavelet neural networks are a subclass of neural networks which combine wavelet transform methods. The present research tries to enhance the efficiency of classifiers in automated quality determination and sorting systems based on images that have been obtained via spectroscopy in the visual and near-infrared regions (VIS-NIR) of the electromagnetic spectrum. The problem at hand has to do with non-destructive egg freshness determination through a transmitted light flow, which is one of the major indicators of egg quality. The research has the following aspects: synthesis and training of wavelet neural networks for different wavelet functions and nondestructive egg freshness determination problems. Three types of wavelet neural networks have been studied, with Morlet, Gaussian and Mexican Hat wavelets as transfer functions in the wavelet neural layer.

This research paper is a systematic analysis of how PaaS solutions can revolutionize the approach to increasing social network presence and improving brand reward programs. Based on the literature survey, comparison with current practices, and case study investigations, we study how, benefiting from PaaS, organizations deliver enhanced, efficient, and customer-centric experiences. This paper explores the attributes of PaaS that Microsoft especially targets for such applications the ability to perform real time analysis, omnichannel support and superior personalization. Based on the analysis of successful stories in different industries, we illustrate how, with the help of PaaS, Starbucks, Nike and Sephora were able to significantly enhance the specifics of customer interactions. It also focuses on the implementation issues that can be tackled. Some of the problems that may conflict with the research are data privacy, the complexity of integration, and sometimes, the use of the system by the targeted users. In addition, we analyze such innovative tendencies and tools as artificial intelligence, blockchain, augmented reality, and other future aspects concerning the development of PaaS-based loyalty and engagement solutions. The results reveal that PaaS provides definite top-line and bottom-line benefits for scalability, cost, and flexibility; it provides enterprises of all sizes with complex engagement solutions that were earlier only available to large enterprises. The study benefits both the academic and business worlds by offering theoretical and practical insights into the adoption of PaaS within businesses that desire to improve their app-based presence and connections with clients. The article ends with implementation suggestions and propositions for further research, focusing on the developments and trends related to cloud solutions concerning the future of customer engagement and their loyalty schemes..

Cloud computing, especially Software-as-a-Service (SaaS), changes the IT processes of companies for application deployment, access, usage, maintenance, governance and management. In an age of Bring-Your-Own-Device, small businesses through to globally operating companies increasingly support their employees and customers with SaaS-applications that allow access to internal and external business information. Whether employees are in the office, at a client facility, at home or on the road, they need fast, easy access to business applications with any type of device. SaaS offers companies an interesting alternative to classical on-premise IT solutions. Cloud computing provides innovative applications, high connectivity and performance, cost reduction, flexibility and fast time to market with a minimum of effort. Cloud computing is a special form of outsourcing that has its roots in the fifties. Ten years ago similar concepts to cloud computing e.g. Application Service Providing (ASP) appeared and failed. But it seems that the willingness to use cloud computing is now much higher and the cost pressure effects of the financial crisis also motivate decision makers in companies to focus on cloud computing. This contribution presents the results of actual scientific literature investigations alongside interviews with owners of Software-as-a-Service Marketplaces. It describes several types of SaaS marketplaces using different business models to bring together customers and providers. It shows that SaaS marketplaces are two-sided and demonstrates how platforms are emerging that bundle features into significant value propositions for both sides. This work is relevant to firms who seek business solution recommendations beyond the focus of their on-premise-focussed advisors. It is also relevant for owners and potential owners of SaaS marketplaces and SaaS providers exploring alternatives in their distribution mix.

Sustainability and innovation are key elements of the economic growth and productivity in the contemporary era. The willingness, ability, and capacity to innovate is a strategic tool for the Slovak agro-food companies that want to maintain and/or to improve their market. The aim of this paper is to discuss the selected aspects and determinants of innovative performance of the Slovak agro-food companies and point out key areas and types in innovations, problems influencing their implementation, and assessing their success. The issue of innovation and the “new” role of the agro-food sector have become crucial in the context of transition of the Slovak economy toward more sustainable approaches. Therefore they have become important topics of both scientific research and policy agendas. Using a case study method, a questionnaire survey among 99 agro-food companies in Slovakia was carried out to obtain empirical data about the way how they manage, implement and evaluate the innovations. ...

This paper seeks to find a correlation between the valuation of software as a service (SaaS) companies and the price-setting practices and pricing strategies utilised. The focus is to assess the pricing techniques employed by the leading SaaS companies, and to identify a correlation with their corporate valuations. Financial data from 18 publicly traded companies was used to apply 14 different valuation methods. The purpose of this paper is to identify those pricing techniques that most influenced corporate valuations. This study discovered that there were identifiable correlations between the price-setting practices, the pricing strategies, and the pricing models. The insights uncovered as a result of this paper are important contributions to the valuation of SaaS companies as a whole, as well as to the pricing techniques utilised in the leading companies. Implications of the price-setting practices and pricing strategies are better understood in terms of their impact on company success.

therefore provides a basis for further empirical investigation of the overall transformative effect of individual return migrant entrepreneurs upon organisational human capital re-configuration and ensuing SME internationalisation. Additionally, policy suggestions are derived for development of international entrepreneur exchange programmes to enhance social capital development and human capital reconfiguration in local innovative SME sectors.

Purpose: The main attention of the submitted abstract is pay to the evaluation of the internationalization of the business activities from the point of view of the Corporate Social Responsibility (CSR) in selected company. We have been determinated the partial goals to achieve the main goal as well as the hypothesis. Design/methodology/approach: The primary and secondary data were used. In the first part of the article, we are focused on the analysis of the term corporate social responsibility and related concepts. We set the objectives and used methodology. Second, practical part is dealing with evaluation established hypothesis and questionnaire survey, which was filled in by the sample of the company´s employees. At the end we summarize the obtained data and findings and based on that, we can express our opinion and recommendations for the future development. The questionnaire was anonymous and was performed on a sample of 50 respondents. We used method of analysis, deduction and method of chi-square contingency test. It is a non-parametrical test by which we can verify the representativeness of the selected sample. The main part of this article includes the description of the questionnaire evaluation and statistical evaluation of our three set research hypotheses. In conclusion, we evaluate the overall results of our practical research and propose recommendations for the future. Findings: The results show that the CSR in relation to the internationalization of the business and assessment has affected the behaviour of company, stakeholders and employees. Research limitations: There are no limitations in our research. Practical implications: There are some recommendations for further practical application of results like the teambuilding activities, corporate events, cooperation with environmental organisations, continuous innovation and implementation of new environmentally friendly production methods and cooperation with environmental organisations for the knowledge transfer to the raise of an awareness about the good practises of the company. Social implications: Based on obtained results, it depends on the perception of the CSR from internal and external sides of company.

This study examines how digital technologies affect the international expansion of female-led small and medium-sized enterprises (SMEs). Digital technologies have the potential to democratize entrepreneurship by providing access to international market knowledge and facilitating interactions with customers and partners. Building on the original Penrosean specification of the resource-based view and the notion of versatility of resources, we propose that digital technologies impact positively SME internationalization through the mediation of international market intelligence. Furthermore, we posit that female entrepreneurs will leverage the enabling effects of digital technologies more than their male counterparts. The hypotheses are tested on a representative sample of 300 Bulgarian SMEs. Implications for policy and research are advanced.

This article discusses the concept of building customer relationship through the social networks (SN) to maintain loyalty and increase customer satisfaction in e-commerce in the Czech Republic. SN are a phenomenon at the beginning of the 21st century and it is a question of whether they can be used as a supportive tool in building relationships with customers. This research framework provides the basic theoretical knowledge necessary to create a conceptual framework of research. For this was used content analysis of literature. Includes individual research methods, both qualitative and quantitative. The qualitative part is supported by an interview and quantitative is supported by the Structural equation modelling (SEM). At the end of the article, the is suggested implications for theory and social practice are given.

Innovations are among the most important drivers of firms' productivity improvement. Newly introduced products and processes, as well as organizational and marketing practices, are important for firms' performance and for countries' prosperity. In this paper, we analyze how management processes influence firms' innovation and performance based on Russian data. Our main research question is how the quality of management affects innovative results and thereby, productivity. We employ a survey of enterprise activities, and business climate BEEPS covering the period 2012-2014 and including 1564 firms. Based on the existing literature, we create a framework to study the impact of various factors on firms' innovation and productivity. We study both internal factors such as a firm's quality of management and external factors such as innovation climate in the region and availability of private and public financing. A model applied in our research is a well-known CDM model containing three stages. This model makes it possible to analyze expenditures for research and development, implementation of innovations, and then its impact on the firm's performance. Estimation results demonstrate that enterprises benefit from innovations. The same time, our research shows the importance of management quality in the firms' innovative activities among the other internal and external factors affecting innovations. Results can be applied by the enterprises interested in innovations and by policymakers involved in facilitating innovations at the regional and country level. Implications for Central European audience: A version of a well developed CDM model is used, which makes results reliable; the model can be further applied for the analysis of various economies, including the countries of Central Europe. Our research sheds light on the determinants of innovation activity at all its stages, creating a background for analysis and development of economic policy. A key implication is that management quality deserves attention along with other factors affecting firms' innovation and productivity. The research is based on firm-level BEEPS data for Russia, making the possible comparison with the other countries covered by BEEPS survey.

The organization's culture is a key part of its successful move into the digital age. Industrial organisations are implementing company-wide digital transformation programmes in response to new risks and opportunities provided by fast emerging digital technologies. There is a serious shortage of adaptable project and organisational teams with a well-defined implementation approach. Companies must assess their current competencies, organisational structure, and corporate culture to identify which technologies are crucial and how they will be implemented. This chapter focuses on technology-based attributes like strategy, leadership, and culture. Researchers, practitioners, and industrial organisations will benefit from the findings of this study because it provides a digital strategy for commercial organisations. It is imperative to review the relationship between a company and its partners and customers in light of digital technology's impact on business operations and market offerings. This chapter makes it possible for future research, which helps this field and theories move forward.

sales ratio" (EV/S), which are used in relative valuation, in the analysis of companies' performance, as well as in the analysis of different sectors and of the market as a whole. Special attention is paid to certain important requirements, related to the correct interpretation of market and sector averages of these ratios nowadays, including against the background of their historic levels. The identification, justification and use of the proper market ratios requires in-depth knowledge of their essence and of the fundamentals which drive their levels. In this connection, the logic of the fundamental "price-to-sales" (P/S) and the "enterprise value-to-sales"(EV/S) ratios is explained. These two fundamental ratios for the US stock market are calculated and compared with the actual P/S and EV/S. The results of the study are ambiguous. The current level of the actual P/S is much higher than the level suggested by fundamentals. At the same, time the fundamental EV/S supports the level of actual P/S for the US market.

CRM marketing and database marketing are the most recent marketing concepts; however they serve different purposes. Each are distinct in their own fields, with benefits and disadvantages. Database marketing is classic (1970), but CRM was created in 1990 and cannot function without the assistance of a database. CRM marketing services include sales force automation, marketing automation, contact center automation, workflow automation, lead management, and human resource management among others. Database marketing is a sort of direct marketing in which a company's client databases are utilized to create customized email lists for marketing campaigns, a practice known as customer segmentation. A customer data platform (CDP) can assist in the consolidation of customer data from many sources such as CRM systems, ERP systems, e-commerce systems, and legacy systems into a single golden record of the customer. The key advantages of this marketing include the ability to identify and segment client groups, the ability to provide appropriate content and customize the consumer experience, increased marketing efficiency, and effective customer loyalty programmed. This research paper will explain the distinction between these two marketing concepts and how one is dependent on the other and how database helps CRM to run.

Serial production is a manufacturing process that involves the production of large quantities of identical products in a sequential and continuous manner. This process is commonly used in industries such as automotive, electronics, and consumer goods. In serial production, each step of the manufacturing process is carefully planned and executed with a focus on efficiency, consistency, and quality control. The production line is designed to allow for a continuous flow of materials and products, with each station in the line performing a specific task. This article provides an overview of the concept of serial production, its advantages and disadvantages, and the differences between serial production and other types of manufacturing processes such as batch production and job production. It also discusses some of the challenges that manufacturers may face when implementing a serial production system and provides recommendations for overcoming these challenges. Overall, this article aims to provide a comprehensive understanding of the concept of serial production and its role in modern manufacturing.

Business interest in deploying Software-As-A-Service (SaaS) solutions has been increasing steadily. Despite this, there is limited empirical work addressing SaaS selection factors or attempting to understand the vendors' perception of the customer preferences. In this paper, we present the results of a qualitative study on SaaS selection factors that takes into account both the customers' and the vendors' perspectives. According to our findings, selection factors differ across customer segments. Furthermore, vendors appreciate the selection factors that relate more closely to the technical and branding aspects and seem to underestimate the importance of usability and support aspects that are highlighted by the customers.

When we use the term "Global", we talk about imports from Asia to the U.S.; we talk about exports to Europe; we talk about movements within North America, and products, components and finished goods. With such a complex scope of locations, plants, warehouses, vendors and customers, the five key issues of logistics are especially critical with global logistics: movement of product, movement of information, time / service, cost, integration--within your company between you and your customers and between you and your vendors.

MEASUREMENT Vasil Shterev1, Hristiyan Kanchev2 and Eltimir Stoimenov3, 1 Faculty of Electronic Engineering and Technologies, Technical University Sofia 8 Kliment Ohridski bul., 1000 Sofia, Bulgaria, phone: +359 2 965 2620, e-mail: ipandiev@tu-sofia.bg, e_stoimenov@tu-sofia.bg 2 Faculty of Metallurgy and Material Science, University of Chemical Technology and Metallurgy Sofia 8 Kliment Ohridski bul., 1000 Sofia, Bulgaria, e-mail: hristo.antchev@gmail.com

Cloud computing is a potent tool for sophisticated and massive-scale computation. It removes the need for expensive hardware, specialized space, and software maintenance. It has been noticed that cloud computing has resulted in a massive increase in the volume of data, or big data. Managing massive amounts of data is a complex and time-consuming operation that requires an extensive computer infrastructure for effective data processing and analysis. Many industries, including minor and major organizations, healthcare, education, and many more, are attempting to harness the potential of big data. In healthcare, for example, big data is used to reduce treatment costs, predict pandemic outbreaks, and prevent infections, among other things. This article discusses comprehensive data processing strategies from system and application perspectives to offer an orderly picture of the issues that application developers and database management system (DBMS) designers face while designing and deploying internet-scale applications. While big data has various uses in various industries, it has challenges.

The advent of advanced information and communication technologies has brought a paradigm shift in the approach to marketing activities and audience outreach. In modern times, digital media has evolved into an all-encompassing force that has become an integral part of our daily lives. The travel and tourism industry has embraced the potential of new digital platforms as they rely heavily on information and communication technologies for promotional activities, sales, and customer relationship management. When deciding on a travel destination, tourists primarily rely on information from digital sources. Therefore, the tourism industry has never felt the need for digital marketing more than it does now, with customers having instant access to a plethora of information on the latest deals and competitive pricing at the click of a mouse. This paper aims to outline the role and potential of digital marketing in the travel and tourism industry in the contemporary world.

The fastest-growing internet technology today is cloud computing. On-demand network access to a shared pool of reconfigurable resources is possible. A fundamental component of cloud computing is virtualization, which enables real resources to be divided into virtual resources so they can be shared among other virtual machines. Utilizing this virtualized resource can help you use less real equipment, servers, and storage space. Modern technologies like cloud computing expand the functional possibilities, elastic resource management, and collaborative execution style of applications. Virtualization, which enables business or academic IT resources through ondemand allocation dynamically, is the core component of cloud computing. The resources come in a variety of shapes, including client, server, storage, network, and application. This essay focuses on how virtualization increases the resources' elasticity in a cloud computing context. This study also provides a thorough analysis of open source virtualization approaches, problems, and future research directions.

CRM represents Customer Relationship Management. It is a system used to study clients' necessities and practices to create more grounded associations with them. All things considered, great client connections are at the core of business achievement. The more valuable approach to consider CRM is as a cycle that will help unite bunches of snippets of data about clients, deals, promoting adequacy, responsiveness and market patterns. The fundamental goals of this investigation are To contemplate the fulfillment level of leave clients of ICICI bank administrations, To discover the elements which impact to purchase the ICICI banks administrations, To indentify and the investigation of the issues looked by the clients of ICICI bank administrations and To evaluate of the job of client relationship the board in the buy choice of ICICI bank administrations. This examination is restricted to the assortment, investigation and translation of the clients' requirements and assessment on the different administrations of ICICI Bank and the presentation of the association. This investigation is led among the clients of uttar Pradesh.

Purpose: The main attention of the submitted abstract is pay to the evaluation of the internationalization of the business activities from the point of view of the Corporate Social Responsibility (CSR) in selected company. We have been determinated the partial goals to achieve the main goal as well as the hypothesis. Design/methodology/approach: The primary and secondary data were used. In the first part of the article, we are focused on the analysis of the term corporate social responsibility and related concepts. We set the objectives and used methodology. Second, practical part is dealing with evaluation established hypothesis and questionnaire survey, which was filled in by the sample of the company´s employees. At the end we summarize the obtained data and findings and based on that, we can express our opinion and recommendations for the future development. The questionnaire was anonymous and was performed on a sample of 50 respondents. We used method of analysis, deduction and method of chi-square contingency test. It is a non-parametrical test by which we can verify the representativeness of the selected sample. The main part of this article includes the description of the questionnaire evaluation and statistical evaluation of our three set research hypotheses. In conclusion, we evaluate the overall results of our practical research and propose recommendations for the future. Findings: The results show that the CSR in relation to the internationalization of the business and assessment has affected the behaviour of company, stakeholders and employees. Research limitations: There are no limitations in our research. Practical implications: There are some recommendations for further practical application of results like the teambuilding activities, corporate events, cooperation with environmental organisations, continuous innovation and implementation of new environmentally friendly production methods and cooperation with environmental organisations for the knowledge transfer to the raise of an awareness about the good practises of the company. Social implications: Based on obtained results, it depends on the perception of the CSR from internal and external sides of company.

World experience shows that small business entities can adapt to the market in a shorter period of time than other types of enterprises, play an important role in filling the domestic market with competitive products by creating new jobs, introducing modern equipment and technology into production, and building new production facilities. The increasing role of small business entities in the growth of our country's economy is the result of the measures taken in this regard.

Execution or punishment images produced for intimidation, fear, humiliation or propaganda
have emerged in different forms throughout the cultural history of mankind. This subject, which is
pre-processed in paintings and drawings, has been changed to replaced with photos and then video
images. In the age of digital technology we are in, this situation has gained a new dimension by
spreading live images or pictures taken over the internet at the same time. Thus, while the execution
area is expanding and globalizing, the target mass of the message giver is expanding and globalizing.
In the light above, this study focuses on the executions and punishment images of the terrorist
organization IS (Islamic State) that spreaded on the internet. In the study, the reasons for the
production of these images, which hit the 21 st century seal and their spreading patterns, are
interpreted by taking into account their historical connections and precursors.

Due to its immutability, traceability, anonymity, and transparency as a decentralised distributed ledger, blockchain has seen significant development in cryptocurrencies and production as a new trend. The emergence of Blockchain-as-a-Service (BaaS) in the interim aids in the mitigation of the Blockchain system complexity and management challenges make it simpler for developers to concentrate on implementing business logic. However, the majority of current BaaS solutions are hosted by cloud providers, increasing the risk of vendor lock-in and undermining blockchain's intrinsic trustlessness. Although current BaaS systems use edge computing or the cloud as their infrastructure, their availability is constrained by the availability of network connections and the data centre itself. Most developers or teams find it challenging and expensive to create, maintain, and watch over a blockchain network that supports their apps due to the intricacy of blockchain technology. The majority of regular developers or teams are unable to guarantee the dependability and security of the blockchain system, which in part lowers the calibre of their programmes. The BaaS platform we create in this study,BaaS, offers blockchain services across cloud computing environments, including network deployment and system monitoring, smart contract analysis, and testing. Based on these services, developers don't have to worry about maintaining and monitoring the system and can instead concentrate on the business code to investigate how to apply blockchain technology to their business scenarios more effectively.

The paper provides an overview of the challenges of driver car interaction in modern electric vehicles. Different aspects of human-machine interaction are reviewed. Analysis of the method of driver-vehicle interaction through in-vehicle display and its influence on using eco-driving modes is provided on the example of experimental studies in the field

Splitting a client base into groups about people certain are similar in particular areas, such as age, gender, interests, & spending patterns as well as technique about grouping consumers about a corporation into categories certain demonstrate commonality among customers in each category. In order to optimise each customer's worth to business, segmenting clients is done in order to select how to interact among them. Client segmentation belongs to the specific strategy used by businesses to target particular, smaller groups about customers among appropriate messages certain would encourage them to make a purchase. aforementioned strategy is based on idea certain every customer is unique. among aim about learning what each client segment values most & better targeting their marketing efforts, businesses also aspire to better understand preferences & demands about their customers. In order to segment customers into targetable groups, it discover important differentiators certain separate them. Information used to determine segmentation strategies, such as a demo graph about consumers. I.

In this paper a mathematical, computerized method of monitoring and controlling the technological processes of machine working in mechanical engineering industry has been elaborated. Trăsătura dominantă a etapei actuale de dezvoltare a societăţii o constituie modernizarea - perfecţionarea - inovarea proceselor tehnologice şi a produselor/serviciilor având drept scop final satisfacerea cerinţelor clienţilor. Lucrarea prezintă o modalitate de conducere şi supraveghere a procesului tehnologic de prelucrare mecanică a reperului arborele tobei de manevră, acţiune efectuată cu ajutorul software Microsoft Project.

The "New Industrial Theory" realises strong connections between industrial economy andneoclasical theory related to the market behavior of enterprises. Performance, as a concept,does not mean only obtaining profit. Performance has its relevance through resultindicators. In this paper the authors try to realize an analysis of the level of performance ofenterprises in Romanian economy.

Software as a Service (SaaS) is an online delivery of software to customers as a service. The interest in adopting SaaS has been rapidly increasing due to the advantages of SaaS. Current SaaS vendors such as Salesforce.com charge their customers based on the type of the edition and on the number of users. Many customers are not satisfied with the current pricing model and are requesting to pay according to the actual usage of the SaaS application. SaaS vendors are looking to implement a metering solution that measures the computational resources such as the CPU, memory and transactional usage as well as the utilized features of each SaaS user. This paper focuses on implementing a crucial element of the metering system which is measuring the SaaS applications based on the features utilized by each user. This is also called the Feature-

For too long, most people who run companies have made a variety of unwarranted but detrimental assumptions about pricing. Changing prices, for example, has been looked upon as an easy, quick and reversible process, and new technologies have only reinforced this way ...

This paper examines Warehouse Automations using RFID practices and their effects on operations. This study analyses the relationship between adoption of WMS to its impacts on business performance and competitive advantage of a regional distribution centre. In terms of business performance, the focus is placed on various competitive cores of distribution centre. WMS was found has a positive impact on companies' performance on operations management measures. To adopt the MIS, wireless barcode embedded WMS in specific, it is necessary to have corporate culture that supports complex operational activities. WMS implementation is crucial in bringing cost reduction in operational level, effective management in management level, as well as improvement of the company's competitiveness in strategic level. Companies that manage warehousing of their products are expected to implement WMS in order to maintain their competitive edge in the global market place.

The objective of this research is to analyze factors that influence customer purchasing decision through ebusiness model in some online market places in Indonesia. The e-Businesss model includes four aspects: product innovation, infrastructure management, customer relationship, and financial aspects. Each aspect consists of some critical element. Product innovation consists of value proposition target customer, and capabilities. Infrastructure management consists of activity configuration, networking link among partners, and any resources to produce the product or services. While customer relationship includes information strategy, trust, and loyalty. Financial aspect consist of the revenue model, and cost structure. In this study, the authors used the data obtained from questionnaires, and quantitative approach was used. A questionnaire distributed to 100 customers of the online marketplace in Indonesia such as Shopee, Tokopedia, and Bukalapak. The results found that product innovation, infrastructure management, and customer relationship have significantly and positively influence customer purchasing decision in the online marketplace. While the financial aspect does not contribute to the customer purchasing decision in the online marketplace.

Research background: According to the EU agenda, CSR should be considered an integral element of the current organizational strategy, including SMEs. While the debate continues about the optimal approach for successful CSR adaptation in SME, yet there is a need to shed light on the impact of owner-manager?s demographics on CSR practices. Purpose of the article: The paper aims to examine whether owner-manager?s demographics (age, gender, education) matter for the implementation of CSR or not. Methods: The study is based on a questionnaire filled in by owner-managers of SMEs operating in Czechia (454) and Slovakia (368). Factor analysis and nonparametric methods are used to test the hypotheses. Findings & value added: This study shows that the relationships between CSR and owner-manager?s demographics are not alike between Slovakia and Czechia. Compared to owners, the evidence shows that the Czech managers are more oriented toward the CSR practices, while in Slovakia there is no diffe...

This paper investigates associations between the subsidies, innovativeness, sustainable enterprise efficiency and growth. The focus of the study is on the subsidies for co-financing of purchases of new technological equipment with aim to increase enterprise innovativeness and production of new products. The analysis focuses only on the subsidies for co-financing of purchase of new technological equipment. This in-depth analysis of the three data sources from enterprise accounts, subsidies for technological equipment, and surveys in enterprises represent an important data management tool to evaluate achievement effects of subsidies as an important research, managerial and policy question. Subsidies can mislead enterprises that instead of improving efficiency they redirect attention to capture subsidies. The paper employs a combination of enterprise accountancy data, data on subsidies and unique in-depth enterprise level survey data. The analysis is conducted for the enterprises, whic...