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Quality of Experience (QoE)

description204 papers
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lightbulbAbout this topic
Quality of Experience (QoE) refers to the overall satisfaction and perceived quality of a user's experience with a service or product, particularly in the context of multimedia and telecommunications. It encompasses various subjective and objective factors, including usability, performance, and emotional response, influencing user engagement and satisfaction.
lightbulbAbout this topic
Quality of Experience (QoE) refers to the overall satisfaction and perceived quality of a user's experience with a service or product, particularly in the context of multimedia and telecommunications. It encompasses various subjective and objective factors, including usability, performance, and emotional response, influencing user engagement and satisfaction.

Key research themes

1. How do integrated subjective and objective methodologies advance the measurement and optimization of Quality of Experience (QoE)?

This theme investigates combining subjective user perceptions with objective network and application metrics to holistically measure and enhance QoE. Integrating subjective assessments (e.g., Mean Opinion Scores, user satisfaction surveys) with objective indicators (e.g., delay, packet loss, bitrate) enables more accurate and actionable evaluation of multimedia services, gaming, and web applications. It addresses challenges in mapping Quality of Service (QoS) to perceived experience, important for service optimization and resource management.

Key finding: This paper elucidates the complementary roles of QoS (network-centric, objective measures like delay, jitter, packet loss) and QoE (user-centric, subjective evaluation such as Mean Opinion Score). It highlights hybrid... Read more
Key finding: This overview identifies three QoE measurement methodologies—no-reference, reduced-reference, and full-reference—highlighting the trade-offs between accessibility and accuracy. It emphasizes the need for subjective testing... Read more
Key finding: The survey of existing QoE frameworks finds that most lack holistic support combining subjective and objective data collection, client-side monitoring, and dynamic policy adjustment based on user feedback. The paper argues... Read more

2. What role can machine learning and supervised learning models play in predicting and managing QoE in multimedia streaming services?

This research focus explores the application of supervised learning techniques to develop accurate, scalable models predicting QoE based on network parameters, application-level features, and user feedback in video streaming and emerging services. Machine learning enables automated QoE prediction for encrypted traffic and complex service environments, supporting dynamic resource allocation and quality-aware network management in future networks like 5G/6G.

Key finding: This paper presents a detailed pipeline for developing supervised learning models for video streaming QoE prediction, describing stages from data collection to model deployment. The study shows that ML-based QoE models can... Read more
Key finding: The paper proposes systematic Key Performance Indicators (KPIs) for WebRTC QoE estimation and reviews QoE modeling methods, many based on machine learning approaches. It underlines the necessity of building... Read more

3. How can sector-specific QoE frameworks and fairness models improve user satisfaction and service delivery in emerging communication systems and vertical domains?

This theme examines developing customized QoE frameworks and fairness indices tailored to distinct application domains such as healthcare, immersive communications, and IoT services. It discusses how specialized QoE metrics, taking into account unique domain requirements and contextual factors, alongside fairness-aware resource allocation and collaboration among service and network providers, contribute to optimized user experiences and equitable resource management in vertical slices of modern networks.

Key finding: The study reviews subjective (e.g., patient satisfaction surveys, Mean Opinion Score) and objective (e.g., bitrate, latency) QoE metrics relevant to healthcare ecosystems. It highlights the importance of integrating both... Read more
Key finding: This paper surveys the characteristics and perceptual dimensions of emerging immersive communication systems (AR/VR/MR, 360-degree video) and emphasizes the need to develop dedicated QoE evaluation methodologies suited to the... Read more
Key finding: The paper introduces a novel QoE fairness index formulated to address limitations of traditional QoS-based fairness measures. By focusing on user-perceived quality levels across multiple services, the index better quantifies... Read more
Key finding: This study proposes a collaborative framework between OTT service providers and ISPs to co-manage QoE, user churn, and revenue using Sigmoid function-based models linking QoE to churn. Simulation results demonstrate that... Read more
Key finding: The research develops a mapping model quantitatively relating network QoS factors (latency, jitter, packet loss) to IoT user Quality of Experience using subjective assessment methods. The study reveals strong correlations... Read more

All papers in Quality of Experience (QoE)

Virtual reality (VR) cloud gaming faces significant challenges in terms of latency and bandwidth consumption, particularly in softwarized 5G and beyond (5G&B) networks. Ensuring an immersive experience on low-end devices, such as... more
Internet radio broadcasting emerged as a dynamic media that enables the delivery of audio content through various devices and network conditions. This paper investigates the technical foundations of Internet radio, focusing on the... more
This paper shows the design and simulation of 60 GHz transmitter. The 60 GHz carrier frequency has the ability to accommodate high-throughput wireless communications. The Federal Communication (FCC) allocates 57-66 GHz for unlicensed... more
The rapid growth of the Internet of Things (IoT) has transformed numerous industries by enabling seamless communication among billions of devices, sensors, and applications. However, traditional network infrastructures struggle to meet... more
Upcoming 5G mobile networks strongly rely on Software-Defined Networking and Network Function Virtualization that allow exploiting the flexibility in resource allocation provided by the underlying virtualized infrastructures. These... more
This paper describes the experimental deployment of a DASH-based Multi-Sensory Media Delivery System (DASHMS) to support multi-sensorial media-enhanced learning. Multi-sensorial media (mulsemedia) combines multimedia components (video and... more
In this paper, we present the design and implementation of FocusVR, a system for effectively and efficiently reducing the power consumption of Virtual Reality (VR) devices by smartly dimming their displays. These devices are becoming... more
The rise in demand for low-latency, high-resolution video streaming has brought to light fundamental shortcomings in traditional Dynamic Adaptive Streaming over HTTP (MPEG-DASH) systems under mobile and bandwidth-limited conditions.... more
The metrics play increasingly fundamental role in the design, development, deployment and operation of telecommunication systems. Despite their importance, the studies of metrics are usually limited to a narrow area or a well-defined... more
In large scale IP Television (IPTV) and Mobile TV distributions, the video signal is typically encoded and transmitted using several quality streams, over IP Multicast channels, to several groups of receivers, which are classified in... more
design model via a transformation. A solution design model provides sufficient and complete information to provision the requested service. A high-level solution design model is then refined into a set of provisioning parameters that can... more
Zero-touch networks and services design and management have been studied both in academia and industry. This text focuses on the overall operation of the telecom field, especially on operations support systems and business support... more
In large scale IP Television (IPTV) and Mobile TV distributions, the video signal is typically encoded and transmitted using several quality streams, over IP Multicast channels, to several groups of receivers, which are classified in... more
This intersection of Web3 technology and the metaverse constitutes a major leap into decentralized digital environments. Web3, which is based on blockchain technology, offers a user-centric architecture that allows users to own and... more
User-centric service and application management focuses on the Quality of Experience (QoE) as perceived by the end user. Thereby, the goal is to maximize QoE while ensuring fairness among users, e.g., for resource allocation and... more
Superior network Quality of Experience (QoE) is important for Mobile Network Operators (MNO) as it ensures they increase profit margins, attract new customers and differentiate themselves from the competition by providing better quality... more
The advent of internet usage and technological advancements has resulted in the exponential growth of network traffic, further aggravating this problem by presenting significant challenges in multiple aspects, from managing a network to... more
Asia-Pacific Broadcasting Union (ABU) Kuala Lumpur Malaysia Abstract—Evaluation of Quality of Experience (QoE) for web browsing is a challenging topic as it involves many different factors related to human as well as technical issues. To... more
Recently, wealthy network services such as Internet protocol television (IPTV) and Voice over IP (VoIP) are expected to become more pervasive over the Next Generation Network (NGN). In order to serve this purpose, the quality of these... more
Actually, wealthy network services such as Internet protocol television (IPTV) and Voice over IP (VoIP) are expected to become more pervasive over the Next Generation Network (NGN). In order to serve this purpose, the quality of these... more
For years, wireless network systems have been trying to satisfy end-users and support high quality multimedia applications such as Mobile TV, VoIP, etc. Combining wireless networks with multimedia content distribution needs efficient... more
In this article, we present the challenges faced by communication networks in delivering high-quality video content to mobile and stationary devices serving CDN users. Starting with Content Distribution Network types, an overview is given... more
The advent of 5G technology has introduced unprecedented opportunities for enhancing mobile network performance, driving the need for innovative solutions to meet the demands of diverse services. Vertical network slicing, a key feature of... more
Vertical network slicing is an innovative technology that enhances 5G networks by enabling the efficient management and optimization of data traffic across diverse industries. This paradigm divides the physical network infrastructure into... more
The telecommunications landscape has been changing and will continue to change in the next few years. Pervasive ultra-broadband, programmable networks, and cost reduction of IT systems, are paving the way to new services and... more
5G slices are susceptible to indirect Distributed Denial of Service (DDoS) attacks, where overwhelming traffic directed to one slice can also disrupt other slices sharing the same infrastructure Many current mitigation methods rely on a... more
Stereoscopic 3D content brings with it a variety of complex technological and perceptual issues. For the percept of depth to be convincing, consistent, and comfortable, a large number of parameters throughout the imaging and processing... more
One of the key goals of Network Functions Virtualization (NFV) is achieving energy efficiency through workload consolidation. A good example for maximizing energy savings is the Virtualization of Content Delivery Networks (vCDNs) NFV use... more
One of the key goals of NFV is to optimize the infrastructure resource usage while driving operational simplicity. Real-time analytics providing insight into various components such as compute (e.g. dynamic CPU utilization), storage (e.g.... more
One of the key goals of Network Functions Virtualization (NFV) is achieving energy efficiency through workload consolidation. A good example for maximizing energy savings is the Virtualization of Content Delivery Networks (vCDNs) NFV use... more
One of the key goals of NFV is to optimize the infrastructure resource usage while driving operational simplicity. Real-time analytics providing insight into various components such as compute (e.g. dynamic CPU utilization), storage (e.g.... more
As 5G technology continues to revolutionize telecommunications, vertical network slicing emerges as a pivotal mechanism to enhance data traffic management and overall performance. This study explores the concept of vertical network... more
In recent years, virtualization computing has become a worldwide reality present in datacenters servers of most organizations. The motivations for the use of this solution are focused primarily on cost reduction and increases in... more
In the rapidly evolving landscape of cloud computing, the need for agile, scalable, and efficient infrastructure management has become paramount. Traditional cloud management techniques often struggle to meet the dynamic demands of modern... more
The Web offers an unprecedented opportunity to promote the integration of persons to perform activities of any nature, whether for work, for leisure or for study. With this one sees growing demand for new collaborative applications. In... more
This review aims to highlight the current metrics of quality of experience (QoE) related to healthcare ecosystems. Understanding of the current situation and suggesting future directions by examining the landscape of QoE metrics within... more
In this paper, we study and present a management and orchestration framework for vehicular communications, which enables service continuity for the vehicle via an optimized application-context relocation approach. To optimize the transfer... more
This paper shows the design and simulation of 60 GHz transmitter. The 60 GHz carrier frequency has the ability to accommodate high-throughput wireless communications. The Federal Communication (FCC) allocates 57-66 GHz for unlicensed... more
Efficient load balancing is crucial for optimizing network performance and ensuring seamless connectivity in modern campus area networks (CANs). With the proliferation of data-intensive applications and the increasing reliance on... more
Em sistemas de gestão de redes, uma vista representa uma perspectiva parcelar do universo de gestão, adequada a uma actividade ou cargo específico. O suporte para vistas assume uma especial relevância em sistemas de grande dimensão onde... more
Dynamic Adaptive Streaming over HTTP (DASH) is currently a widely adopted technology for video delivery over the Internet. DASH offers significant advantages, enabling users to switch dynamically between different available video... more
Akira NAGATA † † † †c) , Member, Katsuyoshi IIDA †d) , Senior Member, Eiji KAWAI † † †e) , and Masato TSURU † † † †f) , Members SUMMARY Network virtualization environments (NVEs) are emerging to meet the increasing diversity of demands by... more
Network function virtualization (NFV) and network slicing are two promising enabling technologies for 5G networks. Considering the volume of data traffic generated by Internet of things (IoT) applications and their service requirement... more
The adoption of 5G services depends on the capacity to provide high-value services. In addition to enhanced performance, the capacity to deliver Security Service Level Agreements (SSLAs) and demonstrate their fulfillment would be a great... more
Today 4G mobile systems are evolving to provide IP connectivity for diverse applications and services up to 1Gbps. They are designed to optimize the network performance, improve cost efficiency and facilitate the uptake of mass market... more
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