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Internet Service Provider

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An Internet Service Provider (ISP) is a company or organization that offers individuals and businesses access to the Internet, typically providing services such as broadband, dial-up, or fiber-optic connections, along with additional services like email, web hosting, and domain registration.
lightbulbAbout this topic
An Internet Service Provider (ISP) is a company or organization that offers individuals and businesses access to the Internet, typically providing services such as broadband, dial-up, or fiber-optic connections, along with additional services like email, web hosting, and domain registration.

Key research themes

1. How do Internet Service Providers (ISPs) affect digital equity and customer retention in varied geographic and economic contexts?

This research area investigates the role ISPs play in shaping digital accessibility and customer loyalty, especially considering disparities such as rural versus urban access and socioeconomic factors. It matters because equitable internet access is critical for participation in education, healthcare, and economic activities, while customer churn directly affects the sustainability of ISPs serving under-connected regions.

Key finding: Using Random Survival Forests and Cox regression, this study identifies that variables such as fiber availability, sales zone branding, age, internet speed, and discounts significantly impact customer churn in Fixed Wireless... Read more
Key finding: By mapping over 54,000 ISP points of presence across the United States, the paper finds that 92% of the population has competitive ISP access, yet nearly 5% remain unserved or face costly access. This geographic heterogeneity... Read more
Key finding: This econometric analysis of Spanish households reveals that broadband internet is still a luxury good, with adoption correlated positively with income and negatively with age and rural habitation. The findings highlight... Read more
Key finding: This policy-oriented article demonstrates that ISP throttling—deliberate speed limiting—disproportionately affects disadvantaged consumers by rendering critical applications like telemedicine and remote education... Read more

2. What are the economic and competitive dynamics shaping ISP service differentiation and infrastructure investments in response to public and private market forces?

This research theme explores how ISPs adjust service quality, pricing, and infrastructure deployment under pressures from competition, impending public network entry, large content providers, and regulatory frameworks. Understanding these dynamics is crucial for policymakers and providers to foster healthy competition while ensuring high-quality internet access.

Key finding: The model developed shows that ISPs tend to allocate bandwidth non-proportionally, favoring large content providers such as Netflix and YouTube to secure better quality of service and attract customers. Contrary to... Read more
Key finding: Through game-theoretic modeling, this work reveals the existence and uniqueness of Nash equilibria in noncooperative games between multiple ISPs and content providers under data sponsoring plans. Sponsorship by content... Read more
Key finding: The authors argue that defining the 'Internet' is inherently complex due to evolving technical and market trends. They propose a three-lens framework (architectural, complementors, and customer experience perspectives) to... Read more

3. How do ISPs' legal responsibilities and technological requirements intersect with broader social and regulatory challenges?

Focusing on the intersection of legal liability, regulatory compliance, technological implementation, and social impacts, this theme addresses ISPs' roles in copyright enforcement, surveillance, content moderation, and consumer protection. This is crucial for balancing innovation, user rights, and societal norms in an increasingly networked environment.

Key finding: This paper synthesizes international approaches (US, EU, China) on ISP liability for copyright infringement and recommends tailored Vietnamese legal reforms. It emphasizes the need for a balanced legal framework that holds... Read more
Key finding: Examining the Nigerian legal and judicial context, this study highlights the complexities in holding ISPs liable for third-party content, especially on social media. It advocates for increased ISP accountability to mitigate... Read more
Key finding: Through ethnographic and mixed-methods research, this paper reveals how Russian ISPs face mandated installation of surveillance (SORM) and censorship hardware/software, creating economic burdens, ethical dilemmas, and... Read more
Key finding: Beyond equity concerns, this foundational legal analysis addresses how ISP throttling practices implicate consumer protection and net neutrality laws. It calls for regulatory scrutiny to reform throttling policies,... Read more

All papers in Internet Service Provider

This document describes the experiences of Comcast, a large cable broadband Internet Service Provider (ISP) in the U.S., in a Proactive Network Provider Participation for P2P (P4P) technical trial in July 2008. This trial used P4P... more
Within the rapidly evolving landscape of digital governance, a stark dichotomy emerges between two global powerhouses: the United States and Russia, whose contrasting approaches not only shape the future of government-citizen interaction... more
O artigo publicado no site Consultor Jurídico (CONJUR) aborda um dos pontos mais delicados do Marco Civil da Internet: a divergência entre os prazos de guarda de dados previstos na lei e os prazos prescricionais do Código Civil e do... more
Ideologisch beschönigte Habsucht und Größenwahn [2] führen nicht nur zu bewaffneten Auseinandersetzungen oder Welthandelskrieg, sondern andererseits auch zu einem Wirtschaftswachstum, das lebensbedrohenden Müll akkumuliert.
The role of HRM has changed altogether from a traditional (popularly called personnel management) to a strategic one. Most medium and large scale organizations spend large amounts of money and reserves on HR software, but unfortunately... more
Resumo: A proliferação de fake news, discursos de ódio e a manipulação da informação na era digital exigem uma constante reavaliação do arcabouço legal que regula o funcionamento da internet. Neste contexto, o presente artigo analisa a... more
Internet traffic prediction is needed to allocate and deallocate the resources dynamically and to provide the QoS (quality of service) to the end-user. Because of recent technological trends in networking SDN (Software Defined Network) is... more
The purpose of this research is to investigate the relationships between the five dimensions of Goleman’s Emotional Intelligence (EI) on business undergrad students, using a scale to tap the construct. The methodology is divided into 3... more
We present a security ontology (SO), which can be used as a basis of security management of an arbitrary information system. This SO provides capabilities, such as modeling of risk assessment knowledge, abstraction of security... more
Il presente elaborato per il corso di Diritto dell'Informazione (Università di Pisa) analizza il caso dello “stupro di Piacenza” del 2022, con particolare attenzione alle implicazioni giuridiche derivanti dalla diffusione mediatica del... more
Η χρήση ασύρματων συσκευών και δικτύων γνωρίζει μεγάλη εξάπλωση στις μέρες μας λόγο των μεγάλων πλεονεκτημάτων που προσφέρει στους τελικούς χρήστες. Ωστόσο οι κινητοί χρήστες περιορίζονται από την παρεχόμενη κάλυψη δικτύου του εκάστοτε... more
On 27 May 2016, the Florence School of Regulation Communications and Media (FSR C&M) held its seventh Annual Conference. Following the adoption of the new Digital Agenda by the European Commission in May 2015, the event sought to look at... more
Learning Management Systems (LMS) are used all over Higher Education Institutions (HEI) and the need to know and understand its adoption and usage arises. However, there is a lack of information about how LMSs are being used, which are... more
The question of our study is how to provision a diffserv (differentiated service) intra-net serving three classes of traffic, i.e., voice, real-time data (e.g. stock quotes), and best-effort data. Each class of traffic requires a... more
The metrics and measurements play a crucial role in the whole lifecycle of telecommunication networks. The number of metrics being considered for modern telecommunication systems supporting digital or computing infrastructures has grown... more
This research project has been submitted for examinations with my approval as university supervisor. Signature……………………………….Date…………………………………………. I wish to sincerely express my heartfelt gratitude to all those who contributed directly or... more
Under multi-homing an Internet Service Provider (ISP) connects to the Internet via multiplicity of network providers. This allows the provider to receive proper quality of service when one of the networks fails. An ISP that uses... more
There have been several approaches to the problem of provisioning traffic engineering between core network nodes in Internet Service Provider (ISP) networks. Such approaches aim to minimize network delay, increase capacity, and enhance... more
Recently there has been much interest in combining the speed of layer-2 switching with the features of layer-3 routing. This has been prompted by numerous proposals, including: IP Switching [1], Tag Switching [2], ARIS [3], CSR [4], and... more
IPSec (IP security) technology is used to protect the local computer networks and the internet from attacks. The most illustrious attacks against networks are the replay attacks where IPSec technology introduces a solution called sliding... more
Dal 2016, la letteratura scientifica ha registrato una drastica crescita dell’interesse per il tema delle fake news e ha dimostrato la responsabilità dei progettisti nel supportare fenomeni di polarizzazione. L’applicazione malevola di... more
Avvocato e Ricercatore di Diritto privato SINTESI a) Avvento di internet e crisi del diritto Con l'avvento dell'informatica di rete (anche detta telematica), e di internet in particolare, sono emerse nuove dimensioni spazio/temporali ed e... more
The stuff of internet users increasing with the every moment of time, due to this huge lead of traffic grows on the wide area networks. Some users have crime category behavior and have attitudes of criminals like hacking the site,... more
The stuff of internet users increasing with the every moment of time, due to this huge lead of traffic grows on the wide area networks. Some users have crime category behavior and have attitudes of criminals like hacking the site,... more
Naldi (2002) presented a Markov chain model based analysis for the user's behaviour in a simple scenario of two competitors. The model is applied to predict influence of both parameters (blocking probability and initial preference) on... more
Naldi presented a Markov chain model based analysis for the user's behaviour in a simple scenario of two competitors. The model is applied to predict influence of both parameters (blocking probability and initial preference) on the... more
Resumen: Se muestra la evolución experimentada por los primeros buscadores, índices y proveedores de servicios internet hacia su conversión en portales, los cuales se pueden clasificar en portales generales, verticales y corporativos. Se... more
Keçeci Layout is a deterministic node layout algorithm designed for graph visualization in Python. Its primary purpose is to position the nodes of a graph in a predefined, sequential, and repeatable manner. The algorithm processes nodes... more
Com o advento do Marco Civil da Internet (MCI), houve um inegável avanço na regulamentação de temas relacionados ao ambiente digital, sobretudo no que tange ao estabelecimento de regras voltadas à proteção do direito à privacidade do... more
The eBusiness environment has been undergoing constant transformation in the last decade, creating new opportunities for all kinds of business to be carried out. The IST project VISP (Virtual ISP) is developing a software platform to... more
En España existe una amplia oferta de empresas proveedoras de Internet (ISP). Con este panorama resulta extremadamente difícil para los clientes elegir el proveedor. Por tanto, este trabajo trata de analizar los factores que contribuyen a... more
This paper provides an in-depth analysis of the evolving legal framework governing online copyright infringement within the European Union, while drawing comparative insights from the United Kingdom and the United States. It examines the... more
VISP (Virtual Internet Service Provider) is an IST-STREP project, which is conducting research in the field of these new technologies, targeted to telecom/ISP companies. One of the first tasks of the VISP project is to identify the most... more
Customer churn remains a significant area of concern in the telecommunications sector due to its high prevalence. As Fixed Wireless Access (FWA) gains traction, the field is witnessing heightened competition, especially with the... more
Kar amacli tuzel kisi olan sirketler gerek uluslararasi gerekse de ulusal duzeyde insan haklarinin sagladigi guvencelerden gittikce artan bir sekilde yararlanmaya calismaktadirlar. Şirketlerin, sozlesme ozgurlugu, adil yargilanma ve... more
Faced with the challenge of distributing digital product in the digital realm, the American film industry is acutely aware of its increasing vulnerability to piracy and is currently considering two solutions to protect its copyrights-a... more
This report examines the automation of critical IT operations through the use of shell scripting, aimed at improving system monitoring, resource management, and issue resolution. As a seasoned IT professional with expertise in network... more
This paper presents a characterization of broadband user behavior from an Internet Service Provider standpoint. Users are broken into two major categories: residential and Small-Office/Home-Office (SOHO). For each user category, the... more
There is a growing need for large-scale distribution of realtime multicast data such as Inter-29 net TV channels and scientific and financial data. Internet Service Providers (ISPs) face an 30 urgent challenge in supporting these... more
Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal... more
The performance and reliability of the internet depend in large part on properties of routing techniques. IP routing protocols nowadays compute paths based on the network configuration parameters and topology, missing view to the current... more
This paper examines the role of Internet Service Providers as bridges and intermediaries between private persons, organisations and even government arms and the internet and the liabilities placed on them by the law with regard to... more
This paper examines the role of Internet Service Providers as bridges and intermediaries between private persons, organizations even government arms and the Internet and the liabilities placed on them by the law with regard to wrongful... more
La Collana editoriale "Studi per le Scienze Politiche" ('Collana Discipol') è stata istituita con lo scopo di valorizzare le attività di studio e ricerca che caratterizzano le aree scientifiche afferenti al Dipartimento di Scienze... more
O presente artigo analisa o quadro atual do direito à imagem diante da sociedade da informação. Distingue entre a responsabilidade por ato próprio e por ato de terceiro no que toca à colocação de conteúdo indevido na internet. Destaca que... more
Resumo: O presente artigo analisa o quadro atual do direito à imagem diante da sociedade da informação. Distingue entre a responsabilidade por ato próprio e por ato de terceiro no que toca à colocação de conteúdo indevido na internet.... more
Cloud computing is a rapidly developing information technology concept. Within a few years, cloud computing has become the fastest emerging technology. It is internet based computing software and resources are shared and information is... more
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