Emotional Intelligence Transformational Leadership

Healthcare settings are high-stress, complex environments where interpersonal skills critically impact outcomes. Emotional Intelligence (EI)-the ability to perceive, understand, and manage one's own and others' emotions-has emerged as a key factor in healthcare leadership and team performance. This paper reviews recent empirical evidence linking EI to workplace outcomes among healthcare professionals. Studies report strong positive correlations between EI and job performance (e.g. r ≈ 0.60), as well as improved stress resilience and reduced burnout. Meta-analyses further show that EI training interventions consistently increase EI scores among healthcare workers, suggesting these competencies are teachable. We illustrate core EI components (e.g. self-awareness, self-regulation, empathy, social skills) and describe how they feed into better communication, conflict management, and team cohesion (Figures below). The literature indicates that emotionally intelligent leadership fosters more collaborative, patient-centered care. In conclusion, integrating EI development into healthcare leadership programs can yield measurably better performance, improved patient outcomes, and greater staff well-being.

Die Menschheit hat über Jahrtausende hinweg verschiedene Regierungsformen, Ideologien und Zivilisationserfahrungen durchlebt. Doch hinter all dieser Vielfalt stand ein gemeinsamer Mechanismus: die Angst. Von primitiven Stämmen bis zu Imperien, von modernen Nationalstaaten bis zum digitalen Zeitalter war die Angst das mächtigste Werkzeug, um Ordnung zu schaffen, Gehorsam zu sichern und die Massen zu kontrollieren. An dem Punkt, an dem wir heute stehen, mögen alle Regime, vom Sozialismus zur Demokratie, von der Monarchie zum Nationalismus, formal noch existieren. Aber in der Praxis regiert die Welt nur ein einziges Regime: das Regime der Angst.

The Anatomy of the Regime of Fear: Evolution, Reset, and the Call for Civilization explores the historical and contemporary role of fear as the central mechanism of governance. From tribal societies to modern nation-states, fear has been systematically used to secure obedience, sustain political authority, and regulate collective behavior. The study argues that while ideologies such as socialism, liberal democracy, nationalism, or digital technocracy appear distinct, they all operate under a common denominator: the regime of fear.
This work examines the origins of fear-based governance, its institutional forms, and its cultural manifestations. It highlights how crises—wars, pandemics, economic collapses, or technological disruptions—are often leveraged to reinforce fear and reset systems of control. The book calls for an evolutionary step beyond fear-based orders, proposing a civilizational transformation grounded in trust, solidarity, and universal ethical principles. Rather than perpetuating cycles of domination, humanity must reimagine governance as a catalyst for consciousness, freedom, and collective flourishing.

This article introduces Equine-Assisted Learning (EAL) as an embodied and effective methodology for cultivating presencing mastery. The aim is to contribute to the growing repertoire of Emerging Presencing Approaches (EPAs) that among other developments, advance the shift from presencing as a way of knowing to presencing as a generative way of being (Gunnlaugson, 2024). The article further explores the critical roles of clean feedback, intersubjective dynamics, and co-iterative relational processes in facilitating the development of presencing mastery. By situating presencing mastery firmly within the body, EAL offers a pathway for leaders to increase their resilience and efficacy in navigating the complex, fragmented, and often disengaged social systems of contemporary organizational life. In this context, presencing mastery emerges not only as a theoretical construct but as a living, embodied practice critical for leadership development in an era marked by escalating complexity and relational fragmentation.

Kertas Institusi ini tertumpu kepada penganalisaan insklusif tentang anjakan dalam Plan Pembangunan Pendidikan Malaysia (PPPM) 2013 -2025 terutamanya dalam anjakan ke 5 yang menekankan kepada aspek Kepimpinan Distributif dalam menganjurkan kepimpinan sekolah yang berkesan dan berkualiti tinggi tersebar dalam setiap peringkat organisasi di semua sekolah. Kertas kerja ini juga akan mengupas persoalan kenapa kepimpinan distributif menjadi fokus utama dalam proses transformasi pendidikan di Malaysia? Adakah kepimpinan sekolah terutamanya pihak guru-guru benar-benar memahami dan menghayati konsep kepimpinan tersebut di semua peringkat sekolah?. Justeru, aspek kepimpinan distributif diulas secara kritikal terutamanya dari aspek latar belakang kepimpinan distributif, kerangka teori kepimpinan distributif, dan dimensi-dimensi utama dalam kepimpinan distributif. Aspek literatur hasil penyelidikan sarjana dalam Malaysia dan luar negara berkaitan kepimpinan distributif dan pencapaian sekolah juga diulas dalam kertas kerja ini. Peranan pengetua/guru besar serta guru-guru juga dibincangkan dalam proses untuk memberi kefahaman mendalam berkaitan implementasi kepimpinan distributif di sekolah-sekolah di Malaysia. Ini merupakan suatu keperluan vital dalam kepimpinan pendidikan abad ke-21, memerlukan pemimpin yang dapat menumpukan kepada usaha membangunkan kapasiti, kemampuan kepimpinan guru tahap tinggi dengan mengambilkira aspek-aspek pembangunan sekolah, kesediaan, tahap kepercayaan, tahap latihan, kemampuan dan pengalaman pemimpin sekolah dalam melastarikan PPPM 2013-2025.

This paper addresses the urgent need for trauma-informed leadership within the legal profession, a sector historically characterised by high stress, emotional detachment, and a predominantly zero-sum, adversarial mindset. Drawing upon interdisciplinary frameworks—including Peter Levine’s trauma theory, Dr Stephen Porges’ Polyvagal theory, Maslow’s refined hierarchy of needs, and the integrative law movement—the paper articulates a new paradigm for legal leadership that emphasises embodied safety, emotional intelligence, group dynamics, and non-zero sum business principles. It identifies three distinct levels at which trauma manifests in the legal system: traumatic stress, vicarious trauma, and implicit trauma, each profoundly impacting lawyer wellbeing, communication, and professional effectiveness. By proposing a structured model that integrates physiological, psychological, existential, and relational dimensions, the paper advocates for a transformative shift toward sustainable high performance, empathy-driven decision-making, and organisational resilience. Ultimately, this approach aims not only to resolve systemic issues such as burnout, high turnover, and ethical drift but also to foster a culture of conscious leadership capable of navigating technological disruption and evolving societal expectations.

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and freedom." Victor Frankl, Man's Search for Meaning The purpose of this paper is to widen lawyer's understanding of the term "trauma-informed lawyering". This is done by presenting a case study of a lawyer who has undergone trauma work, and then reflected upon the impact this has had on his engagement with legal practice. A model has been created to explicate the journey such work entails, which is to move essentially from disintegration to integration.

Emotional intelligence has been associated not only with young people’s academic achievement but also with their ability to deal with harmful emotional states such as anxiety and stress. Limited research, however, has focused on influences of the emotional atmosphere on young people’s application of their emotional intelligence. This article seeks to provoke debates about the role played by accidental lessons arising from learning institutions emotional atmosphere on young people’s ability to apply their emotional intelligence in the fight against life crises such as COVID-19. The target population was 617 young people, aged 15–35 years, and the researcher used Yamane’s sample calculation formula in determining the sample size, which was 243. The researcher used two main data collection tools: a closed-ended questionnaire with 14 items and an interview guide with 10 open-ended questions. The validity of the 14-item questionnaire was determined by experts, whereas its reliability was...

The purpose of this flexible single case study using qualitative methods was to expand the current body of knowledge relating to the leader-follower trust relationship and its impact on individual performance, specifically in the life and annuity insurance provider industry.
This research sought to uncover possible root causes of distrust between leaders and followers while further examining the impact of distrust on performance within the highly transactional environment of the life and annuity insurance provider industry. The research outcome contributes to the body of knowledge and reduces the gaps in the literature by expanding on the effects of leader-follower trust on performance. The study included 19 one-on-one interviews resulting in seven discovered themes. The seven themes that were discovered in conjunction with the existing literature provided vital insight and applicable implementation strategies that can be utilized by organizations to understand leader-follower relationships and improve their performance by improving the trust relationship between leaders and followers. The conclusion of this study suggests that the performance challenges faced by the leader-follower relationship can be overcome through building trust.
Keywords: leader-follower trust, individual performance, motivation, transparency

Kajian ini bertujuan untuk menilai pengaruh faktor motivasi terhadap prestasi kerja dalam kalangan kakitangan di Kolej Komuniti Negeri Perak. Dengan menggunakan reka bentuk kajian kuantitatif deskriptif, soal selidik telah dijalankan melibatkan 233 responden terdiri daripada 92 lelaki dan 141 perempuan kakitangan daripada Kolej Komuniti Negeri Perak. Soal selidik ini mengukur tiga aspek utama motivasi iaitu pencapaian dan peningkatan diri. Hasil kajian menunjukkan bahawa faktor pencapaian dan peningkatan diri mempunyai pengaruh yang signifikan dan positif terhadap prestasi kerja. Bagi faktor motivasi dari aspek pencapaian ke atas prestasi kerja mempunyai skor min yang tinggi iaitu 4.22±0.65. Manakala skor min bagi faktor motivasi dari aspek pengiktirafan ke atas prestasi kerja adalah 3.56±1.04, yang berada pada tahap sederhana. Seterusnya bagi faktor motivasi dari aspek peningkatan diri ke atas prestasi kerja menunjukkan skor min yang tinggi iaitu 4.22±0.66. Dapatan ini mencadangkan bahawa peningkatan dalam aspek pengiktirafan dan ganjaran diperlukan untuk lebih memotivasikan kakitangan. Kajian ini memberikan panduan berharga kepada pihak pengurusan dalam merancang strategi untuk meningkatkan motivasi dan prestasi kerja di organisasi.

The understanding of Emotional Intelligence (EI) plays a crucial role in interpreting how individuals behave towards themselves, interact with others, and achieve success in their jobs, among other areas. Past research has examined EI and gender separately; nonetheless, the more nuanced aspects of their connection have not been thoroughly explored yet. This article aims to examine gender from various perspectives and link it to certain aspects of emotional intelligence by using secondary data obtained from prior studies. The article is divided into five main parts, which are: an introduction to emotional intelligence, a theoretical reference framework, gender differences in emotional intelligence, specific dimensions of emotional intelligence related to gender, and finally, implications along with suggestions for future research. The results suggest that while gender differences exist concerning some aspects of emotional intelligence, these differences cannot be universally applied due to variations influenced by cultural, societal, and contextual factors. The paper emphasizes the significance of considering gender alongside numerous other variables that also impact EI and calls for further research to explore this relationship in various contexts.

Sözleşme Yaşam Döngüsü Yönetiminin doğru uygulanması ile yapılan tedarik faaliyetleri işletmeleri bir çok sıkıntılardan kurtarmakta ve parasal ve parasal olmayan kazançlar sağlamaktadır. Bu amaçla dikkat edilmesi gereken kritik başarı faktörleri arasında tedarik ihtiyacını doğru olarak tarif etmek, tedarik planlamasını yeterince erken başlatarak tedarik bağlantısını aceleye getirmemek ve sözleşme metninin alıcı tarafından baştan sona kaleme alınıp satıcıların standart sözleşme örneklerini düzelterek kullanmamak öne çıkmaktadır. Bu yazımızda ana başlıklarını kapsadığımız sözleşme yönetimi konularını gelecek yazılarımızda daha detaylı olarak işlemeye çalışacağız.

The aim of this study is to examine the impact of emotional intelligence (EI) on employee retention and job satisfaction in the hospitality industry, with a specific focus on understanding how EI dimensions contribute to improving employee engagement and reducing turnover. Emotional intelligence, encompassing self-awareness, self-management, social awareness, and relationship management, is increasingly recognized as a critical factor in workplace dynamics, particularly in high-stress industries like hospitality. A survey questionnaire based on a five-point Likert scale was developed after a thorough literature review. Data was collected from 190 respondents working in the hospitality sector, including hotels, restaurants, and tourism-related businesses. The survey assessed emotional intelligence dimensions and their relationship with job satisfaction and retention. The collected data was analyzed using reliability analysis to ensure the consistency of the survey instrument, followed by correlation techniques to evaluate the relationships between EI dimensions and job satisfaction. The analysis revealed significant positive relationships between all emotional intelligence dimensions (self-awareness, self-management, social awareness, and relationship management) and job satisfaction. Notably, self-management and social awareness exhibited the strongest correlations with job satisfaction, highlighting their critical role in enhancing employee well-being and engagement. Employees with higher self-management skills were better equipped to handle workplace stress, while those with strong social awareness demonstrated improved interpersonal relationships, contributing to a more positive work environment. These findings align with previous research suggesting that emotionally intelligent employees are more likely to experience job satisfaction and remain committed to their organizations. The findings underscore the importance of incorporating emotional intelligence training programs in the hospitality sector to enhance employee job satisfaction and retention. Hotel administrators and HR professionals can leverage these insights to design targeted interventions aimed at developing EI competencies among employees. By fostering self-management and social awareness skills, organizations can create a more engaged and stable workforce, ultimately reducing turnover rates. This study contributes to the growing body of evidence supporting the value of emotional intelligence in improving workplace outcomes, particularly in high-turnover industries like hospitality.

Buku The 8th Habit : From Effectiveness to Greatness tulisan Stephen R. Covey dihasilkan dua puluh tahun sesudah buku paling terkenal beliau The Seven Habits of Highly Effective People dihasilkan. Buku yang dianggap oleh kebanyakan ahli pengurusan dan kepimpinan sebagai sebuah buku yang ditulis dengan “hati dan bukan tangan”, ekoran ideanya yang mengagumkan.

Countries are increasingly integrated into the world economy, through international flows of goods and services, investment, people and ideas. These mutually reinforcing changes have profound implication for today's economies. The ability to create, distribute and exploit knowledge and information seems ever more important and is often regarded as the single most important factor underlying economic growth and improvements in the quality of life. (OECD, 1999) Akibat revolusi perindustrian yang menggantikan kuasa manusia dengan kuasa mesin pada abad ke-18, pengurusan saintifik (scientific management) mula diperkenalkan oleh Frederic W.Taylor (Pindur at.el, 1995). Beliau mengasingkan kerja berpengetahuan dengan kerja yang menggunakan tenaga fizikal dan menukarkan pengalaman serta kemahiran pekerja kepada pengetahuan yang saintifik. Pada zaman tersebut, industri menekankan pengeluaran produk dengan kuantiti yang tinggi dan sama melalui penggunaan mesin . Pada abad ke-19, Henry Fayol memperkenalkan pengurusan pentadbiran umum (general administration management) dan menyatakan fungsi asas pengurusan adalah merancang, mengsyarikat, menyelaras, mengarah dan mengawal. Beliau menekankan kepentingan perkembangan pendidikan dan teori pengurusan. Seterusnya, pengurusan mula berkait dengan maklumat dan juga komunikasi. Pengurusan berpasukan mementingkan pengaliran maklumat dalam syarikat (Wang at.el, 2000). Ketiga-tiga teori pengurusan yang penting ini mempengaruhi perkembangan pengurusan sehingga hari ini (Wang at.el, 2000). Tetapi pada zaman kini, permintaan pasaran semakin menuju ke arah kepelbagaian produk dengan kuantiti yang kecil sahaja. Dengan itu, prinsip pengurusan saintifik adalah tidak sehala dengan tujuan industri yang memerlukan

This concept paper presents the vision and structural framework for a dynamic Youth Extravaganza, an initiative conceived to empower, inspire, and foster connections among young individuals within our nation. Recognizing youth as pivotal agents of future progress, this extravaganza serves as a vibrant celebration of their inherent energy, diverse talents, and transformative potential, extending beyond national borders to impact the global landscape. Designed as a multifaceted platform for expression, empowerment, and active engagement, the event will unite young people from varied backgrounds to showcase their creative endeavours, stimulate meaningful discourse, and catalyse collaborative action.

Kepimpinan transformasi pengetua memainkan peranan penting dalam menggerakkan guru bimbingan dan kaunseling untuk menghadapi perubahan yang berlaku dalam organisasi. Bidang tugas dan suasana persekitaran guru bimbingan dan kaunseling di sekolah yang semakin rencam dan kompleks memberi impak kepada kepuasan kerja mereka. Kajian ini adalah bertujuan untuk menentukan hubungan antara kepimpinan transformasi pengetua dengan kepuasan kerja guru bimbingan dan kaunseling. Pemboleh ubah kepimpinan transformasi pengetua melibatkan empat dimensi iaitu karisma, merangsang intelek, bertimbang rasa secara individu dan motivasi inspirasi manakala kepuasan kerja guru bimbingan dan kaunseling melibatkan enam dimensi iaitu fisiologi, keselamatan, hubungan, fasiliti, kebajikan dan kewangan. Kajian ini adalah berbentuk tinjauan menggunakan soal selidik yang melibatkan sampel seramai 122 orang guru bimbingan dan kaunseling yang dipilih secara rawak. Analisis data dilaksanakan menggunakan SPSS Versi 26 yang melibatkan korelasi pearson. Analisis korelasi pearson menunjukkan terdapat hubungan yang positif secara kesignifikan kepimpinan transformasi pengetua dengan dimensi kepuasan kerja guru bimbingan dan kaunseling iaitu fisiologi, keselamatan, hubungan, kebajikan dan kewangan kecuali dimensi fasiliti. Implikasi kajian menunjukkan kepimpinan transformasi pengetua dapat meningkatkan kepuasan kerja dalam kalangan guru bimbingan dan kaunseling dan menambah baik perkhidmatan bimbingan dan kaunseling yang berkualiti di sekolah.

The intention of this study is to broaden the knowledge base of HRD through the investigation of the relationships between emotional intelligence, and leadership style. This study was conducted using a correlational research design. Two surveys were administered: The MSCEIT and the MLQ5x (Bass & Avolio, 2000) to the 151 managers of CSW and their subordinates. No relationship was found between the various dimensions of emotional intelligence and leadership style.

This study aimed to explore the relationship between the extent of Modular Distance Learning (MDL) implementation, challenges encountered during its process, and learners' academic achievement in Araling Panlipunan at Talakag District III during SY 2020-2021. The research employed a descriptive-correlational design and utilized a validated questionnaire developed by Prof. Nuri Gomleksiz to gather data from teachers across 12 schools in the district. The results showed that MDL was implemented to a moderate extent across module content, utilization, teacher facilitation roles, but only to a low extent regarding transferable skills. Teachers generally held positive views about MDL's effectiveness despite encountering moderate challenges such as insufficient time for learners to ask questions and difficulties with module content clarity. Notably, most learners demonstrated outstanding academic performance in Araling Panlipunan without any significant correlation between MDL implementation extent and academic achievement. The findings suggest that while MDL is perceived as effective by teachers and can lead to strong academic outcomes for learners, there are areas needing improvement-particularly enhancing teacher support systems alongside parental involvement to optimize future implementations. Recommendations include sustaining current levels of MDL while addressing technical challenges faced by educators through strengthened technical assistance from school heads. Overall, this study highlights the potential benefits of modular learning when supported adequately but also underscores the need for continuous refinement based on feedback from both educators and learners.

Kajian ini bertujuan untuk mengenal pasti tahap kepimpinan transformasional pengetua dan tahap amalan komuniti pembelajaran profesional (KPP) guru di sekolah menengah berprestasi tinggi di negeri Selangor.Selain itu kajian ini juga melihat hubungan antara kepimpinan transformasional pengetua dengan amalan komuniti pembelajaran profesional guru.Sampel adalah terdiri daripada guru-guru yang mengajar di Sekolah Menengah Berprestasi Tinggi (SBT) di Selangor iaitu seramai 150 orang.Kajian ini menggunakan kaedah tinjauan dan soal selidik digunakan sebagai instrumen. Ujian min digunakan untuk statistik deskriptif dan analisis korelasi dan kaedah ‘bootsraping’ bagi statistik inferensi. Dapatan kajian mendapati tahap amalan kepimpinan transformasional pengetua adalah tinggi sementara amalan komuniti pembelajaran profesional (KPP) adalah sangat tinggi.Seterusnya kajian menunjukkan hubungan kepimpinan transformasional dengan amalan komuniti pembelajaran profesional adalah sangat tinggi (r= .76...

Kajian ini bertujuan untuk membangunkan satu Instrumen Pengukuran Amalan Wasatiyyah (IPAW) dalam kalangan mahasiswa Islam di Institusi Pengajian Tinggi Awam Malaysia. Ianya mengandungi empat dimensi: Skala Dimensi Fahaman (DF); Skala Dimensi Jati-diri (DJ); Skala Dimensi Keperlakuan (DK) dan Skala Dimensi Pembelajaran (DP). Proses pembentukannya berdasarkan kepada kajian literatur dan dapatan kajian terdahulu, berkaitan dengan persoalan dasar sesuatu perlakuan, teras dan kategori amalan Wasatiyyah secara universal dan komprehensif. 508 orang responden turut serta dalam kajian ini mewakili enam buah IPTA di sekitar Lembah Kelang. Dapatan kajian menunjukan terdapat hubungan yang positif antara amalan Wasatiyyah dengan keseluruhan dimensi fahaman, jati-diri, keperlakuan dan pembelajaran mahasiswa.

The rapid advancement of Artificial Intelligence (AI) has significantly impacted Evangelism offering both opportunities and challenges for Christian ministry. AI-driven tools enhance outreach, personalize messages, and facilitate discipleship. However, they also raise ethical concerns, especially when viewed through a pastoral lens. This article examines the ethical implications of using AI for Evangelism focusing on issues such as the authenticity of human interaction, data privacy, manipulation, and the erosion of relational ministry. Drawing on insights from African and Western scholars, this work explores how Christian leaders can responsibly integrate AI while maintaining Evangelism's integrity and relational essence. The article argues that the responsible use of AI requires a balance between leveraging technology and safeguarding the core values of the Gospel, ensuring that AI tools enhance rather than diminish the relational dynamics central to the Christian faith.

Education goals and curriculum objectives are not only about knowledge but also about developing the emotional capital (EK) of young generations for citizenship and socioeconomic behaviors. The emotional capital (Gendron, 2004), as the set of social and personal emotional competencies (Goleman and Cherniss, 2001) inherent to the person, useful for personal, professional, organizational and societal developments, participates to social cohesion and has personal, economic and social returns. It is about the transversal competencies, those life skills vital for equity and social justice worldwide. EK can make an important contribution for raising understanding of democracy and peace through educators and teachers' training to spread out 'Education for a better society' at school as at the workplace. According the level of consciousness that EK raises, it will contribute to economics models' evolution and dynamic. The paper aims to look, in two countries geographically (Europe and Asia) and culturally (Christianity and Buddhism) different, how such EK programs, the IDEFI-Emotional Capital training program in France (Gendron, 2007) and the Mindfulness Based Emotional Competencies Training-MBSCT in Thailand (Haejohn, 2011)and Inner Management of Peace & Acceptance and Commitment Training (IMP'ACT) in France help at training and preparing future generation to change themselves for a better society. Precisely, based on Dewey active pedagogy, the study shows through educational collaboration (Biswas, 2014), benevolent behaviors and, contemplative education via meditation practices (Orr, 2002, Saltzman, 2012) can support and help at realizing equity and social justice. Developing essential transversal skills, a balanced emotional capital responds to ethic, moral and humanistic concerns and market demands, for a w-healthy quality of life and a better society and world: Toward Bienvivance and a Bienvivance Economy.

The competitive nature of work now requires employees to provide excellent service and practice organizational citizenship behavior. Therefore, the objectives of this study are to examine the relationship between transformational leadership, organizational commitment and organizational citizenship behavior; test the influence of transformational leadership towards orgnizational commitment; test the influence of transformational leadership towards organizational citizenship behavior, test the influence of organizational commitment towards organizational citizenship behavior; and examine the role of organizational commitment as mediator in the relationship between transformational leadership and organizational citizenship behavior. The study employs a survey design by distributing questionnaires to respondents. A total of 143 respondents from Ministry of Finance Malaysia were selected using random sampling. Multifactor Leadership Questionnaire was used to measure transformational leadership practices, Affective, Normative, and Continuance Commitment Scale was used to measure organizational commitment and Organizational Citizenship Behavior Scale was used to measure organizational citizenship behavior. The data collected were analyzed using Pearson correlation and linear regression. The results showed that there were significant relationships between transformational leadership, organizational commitment and organizational citizenship behavior. Transformational leadership predicted significantly towards organizational commitment and organizational citizenship behavior. Results also showed that organizational commitment mediated the relationship between transformational leadership and organizational citizenship behavior. The findings of this study emphasized the importance of transformational leadership among leaders and organizational commitment in order to increase organizational citizenship behavior among employees. When this is achieved, individuals can give the best contribution towards the organization which consequently ensures organizational effectiveness.

Organizations globally are challenging middle-level management and leadership to have multifactor leadership skills. Copious theories and models have been constructed to explain leadership roles and suggest different approaches to leadership in various institutions. Studies have shown thatan effective combination of Emotional Intelligence is inherently associated with Leadership Styles. These theories have highlighted the importance of leadership influence on subordinates' and students' performance. The literature reviewed found a gap existing regarding Emotional Competencies Intelligence (ECI) and Full Range Leadership Styles (FRLS) among School Principals. This quantitative research surveyed 50 principals and 300 teachers using the Emotional Intelligence Inventory (EIC Version 2.0) and Multifactor Leadership Questionnaire (MLQ Form 5X Short) to collect data. Using descriptive statistics to determine head teachers' Emotional Competencies Intelligence and FRLS of inferential statistical two-tailed correlations between the two constructs. The findings of the study suggested relationship management as the highest ECI cluster, followed by self-management, social management and self-awareness as the least ECI level. Transformational Leadership Styles as the dominant Leadership Styles, followed by Transactional Leadership Styles and Passive/Avoidant Leadership Styles. ECI is positively significantly correlated with Transformational Leadership Styles and Transactional Leadership Styles but it is negatively significantly correlated with Passive/ Avoidant Leadership Styles. Based on empirical findings, ECI and FRLS should be part of the training and selection process of head teachers. Further research may be conducted in which data should be collected from students, parents, peers and supervisors as well to give a 360-degree leadership assessment.

Self-confidence is the perception of a person that he or she is capable to perform a specific task undermining any given situation. The study investigated the likelihood of enhancing self-confidence of academic staff of Public Colleges of Education using Emotional Intelligence Instructional Package (EIIP) toward effective job performance. The sample of this study was made up of 127 academic staff that were drawn from 3 public colleges of education in Benue State, Nigeria. This study adopted non-equivalent quasi-experimental research design. Self-Confidence Scale (SCS) was used for data Collection. The reliability value of SCS is 0.88 using Cronbach Alpha. Two research questions and two null hypotheses guided the study. The research questions were answered using mean and standard deviation scores while the hypotheses were tested at 0.05 level of significance using Analysis of Covariance. The study revealed that there is significant difference in the mean self-confidence rating betwee...

The major aim of this study was to determine the relationship between Iranian EFL learners' emotional intelligence and their choice of reading strategies. To this end, a total of 126 participants were chosen from female intermediate and advanced EFL learners of Kish Language Institute in Mashhad and MA students at Hakim Sabzevari University majoring in TEFL in Sabzevar, Iran. A series of instruments were used to obtain the related data including the Michigan Test of English Language Proficiency (MTELP, 1979), Bar-On Emotional Intelligence Questionnaire (Bar-On EQ-i, 1997) and Strategy Inventory for Language Learning (SILL, 1990). Both structured reading strategy and EI interviews were conducted to gain more insights on learners' use of strategies, reading habits, and their emotional capabilities. It was found that there was a positive significant correlation between total EI and the frequency of strategies used by Iranian EFL learners. Total EI also correlated significantly with the English language proficiency of learners. Subsequent data analysis via regression revealed that total EI is the significant predictor of metacognitive and affective strategies. The results of the interviews were also used to support and complement the results obtained through the quantitative instruments.

Leadership is a complex area of education experienced by school head teachers in Dagoretti South sub-county. This paper focuses on head teachers' self-assessment of their emotional intelligence (EI) as a factor in decision-making regarding social justice education (SJE) in the learning sector. To achieve this, the paper carried out a study that employed a quantitative correlation research design. The investigation targeted both public and private primary school head teachers. They represent the effect of decision-making on a population of 43,568 learners. A total of 132 primary schools were targeted, where the census sampling technique was used. Schutte Emotional Intelligence Scale (SEIS) and Proactive Decision-Making (PDM) tools were used to collect data. Statistical analysis was conducted using the SPSS software version 20. The findings showed that emotional intelligence affects decision-making on social justice education issues. The study concluded that, there is a positive correlation between emotional intelligence and decision-making. This implied that in their self-assessment effort, school head teachers with high emotional intelligence components demonstrated personal and professional abilities for social change. The study recommends that education policy makers could relate EI development to good leadership and decision-making.

The working world of past generations as our grandparents or parents once knew them, are no longer relevant. Things have changed and they've changed at a rapid-fire pace. Increased competition, disruptive technology advancements and remote & globalized work forces have transformed our work environment for good. How is this affecting leadership and their teams?

Managing stress has become the biggest challenge for any corporate world especially for the sales staff of retail sectors and it is very impactful during uncertain times, wherein, stress leads to absenteeism, lower productivity, lower morale and high turnover amongst the sales staffs of retail sectors. These issues at any uncertain time becomes the major challenge for any retail sectors and also for its stakeholders, hence the topic has to be addressed in order make the basic functions smooth. With the proper reviews of literature it is been identified that sales staffs of retail sectors feels that;
Variables: Work-life balance, work environment, pay & benefits, competitive pressure and working hours are the major reasons for their stress at workplace. An effective stress management amongst the sales staffs is considered as a basic recovery strategy in the retail sectors to overcome the problems by even considering the uncertain situations. Hence the research paper attempts to study the factors influencing effective stress management amongst sales staffs of retail sectors.
Research Methodology: Hypothesis are stated for the various variables selected and analyzed to prove or disproving the same without any errors. The designed questionnaire includes demographic factors and stress management related close ended structured questionnaire in the form of 5 points Likert’s scale.
Data Collection and Sampling: The primary data are collected from 85 sales staffs of different retail sectors of Mysore city by using convenient sampling technique; one of the non- probability sampling
.Analysis and Interpretation: Primary objective of the research is to understand the various factors causing stress amongst the individual sales staffs of retail sectors and to study the various factors influencing effective stress management. The analysis of the research work is carried out with the help of SPSS software, wherein, descriptive statistics is used to describe the nature of the data. Factor analysis is used to check the commonalities and homogeneous grouping of the factors amongst the variables. Reliability test are used to understand how reliable the data grouping. The statistical tools like regression are used to find the relationships between the factors.
Results: From this research it is found that all the variables have a significant relationship among the variables. Keywords: Stress management, Strategies, Retail sectors, Work life balance, Work environment, Pay & benefits,
Competitive pressure, work hours.

The use of game-based learning has emerged as an innovative educational strategy that promotes student motivation, emotional engagement, and enjoyment. gamification in education has been found to be popular and engaging among students. This study assessed the increase in students’ learning attitudes through the implementation and utilization of AGILA (Araling panlipunan Game-based Interactive Learning Activity) at Luis Hervias National High School in Villamonte, Bacolod City, focusing on Grade 10 Junior High School students enrolled for the school year 2022 – 2023. To gauge the participants’ reactions and experiences after engaging in game-based learning, the researchers utilized an adopted and modified survey questionnaire of game-based learning attitudes. The findings suggest that the students’ learning and interests are not enduring and impactful due to the limited range of modalities available for utilization. Most of the measured statements reflect only average results, indicating a lack of high engagement with the modular approach. Moreover, the AGILA brings about significant enhancements in students’ attitudes towards learning Araling Panlipunan. The mean results, which are based on the students’ capabilities and adjustments in game playing, affirm the positive impact on the students’ learning experiences.

Emotional  intelligence  (EI)  is  fast  becoming  an  influential aspect  of  successful  school  leadership  and  administration.  This  paper explores  and  examines  the  role  of  emotional  intelligence  in  effective school leadership and administration. The study utilises a combination of theoretical and conceptual analysis to show how various components of  EI-self-awareness,  self-regulation,  motivation,  empathy,  and  social skills  are  essential  in  facilitating  effective school  leadership  and administration.  Also,  the  analysis  tends  to  raise  awareness  of EI, essential in creating a better school climate, enhancing decision-making processes, and developing better communication and conflict resolution among  staff. Various  challenges  are encountered  when  implementing emotional intelligence in schools, such as resistance to change and lack of training. The paper, therefore, highlights the necessity for instituting specific programs for professional development and cultivating EI skills in  school  leaders.  The  study  recommends  that  focusing  on leadership development through  EI  leads  to  robust,  adaptable,  and  successful school leadership that, in turn, serves the good of the whole educational community.

Educators are the key source for transforming knowledge; it involves a great lot of interpersonal communications & relations with peer groups & student friends. During the journey of teaching educators often mirror the emotions with their colleagues & students in their work station. If the educators are getting glossed over the emotions and get mirrored without realizing its repercussion, it certainly takes them to emotional rollercoaster ride and lands them in directionless situations. Hence researcher’s paper addresses the issues educators encounter by mirroring emotions and this can be tackled & overcome by one of the soft skill called emotional intelligence & its practices. Emotional intelligence helps the educators to be resilient and act as one of the biggest strategy to recover during uncertain situations. Thus the research paper highlights the emotional mirroring of educators during turbulence/uncertainties and how it can be handled through emotional intelligence at work place & emotional intelligence importance in overcoming emotional mirroring for better problem free workplace and personal.

Kajian ini telah dijalankan dengan tujuan untuk mengetahui tentang kepemimpinan pengetua dalam membentuk keberkesanan sekolah. Kajian dijalankan di Sekolah Menengah Teknik Keningau (SMTK) yang telah memenangi pelbagai anugerah. Kaedah penyelidikan adalah secara kualitatif untuk mencungkil rahsia kejayaannya. Pengetua SMTK dijadikan sebagai subjek utama dalam kajian. Pelbagai instrumen digunakan untuk mengumpul data seperti soal selidik, temubual, pemerhatian dan semakan dokumen. Seramai 31 orang telah mengambil bahagian dalam temubual dan 87 responden dalam soal selidik. Soal selidik membekalkan data deskriptif sedangkan instrumen lain memberi 'input' tambahan dari kenyataan dan frasa yang unik. Dapatan menunjukkkan kualiti pengetua adalah penting untuk mewujudkan sekolah berkesan. Kajian menunjukkan kompetensi seperti kepemimpinan pendidikan, perancangan dan akauntabiliti sekolah, hubungan kemanusiaan dan keberkesanan peribadi pengetua sangat diperlukan untuk mewujudkan sek...

The utility of emotional intelligence has been researched as both a discreet individual ability, and a performance enhancing quality within organizations. This expository analysis synthesizes the existing literature on the value and utility of emotional intelligence within organizations, focusing on enhanced ethics, improvement of leadership capabilities and outcomes, reduction of turnover, enhancement of crosscultural understanding, reduction of stress, dispute resolution, and employee promotion. The origin and development of emotional intelligence as a behavioral theory is illustrated and its application to the organizational environment is systematically analyzed, with particular note of gaps in the literature and definitional difficulties identified.

Penyelidikan berbentuk kuantitatif bagi menyelidik hubungan dan tahap gaya kepimpinan transformasi dan transaksi dengan komitmen organisasi, serta mengenalpasti gaya kepimpinan yang dominan yang menyumbang kepada komitmen organisasi dalam kalangan pekerja operator pengeluaran di syarikat elektronik. Seramai 108 orang pekerja operator pengeluaran telah dipilih melalui kajian dan borang soal selidik telah diedarkan kepada mereka. Soalan ini mempunyai 57 soalan yang merangkumi maklumat demografi responden, gaya kepimpinan transformasi, transaksi dan komitmen organisasi. Secara keseluruhan, dapatan penyelidikan mendapati tahap gaya kepimpinan transformasi adalah lebih tinggi berbanding gaya kepimpinan transaksi, manakala tahap komitmen organisasi adalah sederhana. Seterusnya, hasil dapatan kajian bagi hubungan antara gaya kepimpinan transformasi dan transaksi dengan komitmen organisasi ialah sederhana,manakala, gaya kepimpinan transformasi merupakan elemen yang paling banyak menyumbang kepada komitmen organisasi (54.2%). Cadangan pada pengkaji masa hadapan ialah, dengan menggunakan cara yang serupa di syarikat yang berbeza untuk melihat korelasi dapatan yang diperolehi dan melaksanakan pengumpulan data dengan secara kualitatif agar jawapan daripada responden itu lebih terperinci dan mendalam.

Penyelidikan berbentuk kuantitatif bagi menyelidik hubungan dan tahap gaya kepimpinan transformasi dan transaksi dengan komitmen organisasi, serta mengenalpasti gaya kepimpinan yang dominan yang menyumbang kepada komitmen organisasi dalam kalangan pekerja operator pengeluaran di syarikat elektronik. Seramai 108 orang pekerja operator pengeluaran telah dipilih melalui kajian dan borang soal selidik telah diedarkan kepada mereka. Soalan ini mempunyai 57 soalan yang merangkumi maklumat demografi responden, gaya kepimpinan transformasi, transaksi dan komitmen organisasi. Secara keseluruhan, dapatan penyelidikan mendapati tahap gaya kepimpinan transformasi adalah lebih tinggi berbanding gaya kepimpinan transaksi, manakala tahap komitmen organisasi adalah sederhana. Seterusnya, hasil dapatan kajian bagi hubungan antara gaya kepimpinan transformasi dan transaksi dengan komitmen organisasi ialah sederhana,manakala, gaya kepimpinan transformasi merupakan elemen yang paling banyak menyumbang ...

Kertas kerja ini mengkaji pengaruh gaya kepemimpinan transformasi ke atas komitmen organisasi dalam kalangan peserta program homestay. Empat dimensi kepemimpinan transformasi telah digunakan iaitu pengaruh individu, motivasi inspirasi, stimulasi intelektual dan pertimbangan individu. Kajian ini melibatkan 304 responden dari program homestay di Malaysia. Data dianalisis menggunakan analisis deskriptif dan analisis regresi. Hasil analisis regresi menunjukkan bahawa rangsangan intelek (ß = 0,275, p <0,00) adalah peramal utama komitmen organisasi dalam kalangan peserta program homestay. Kajian ini juga mendapati bahawa pengaruh individu, inspirasi motivasi dan pertimbangan individu tidak menyumbang kepada komitmen organisasi dalam kalangan peserta program homestay.

Emotional intelligence is crucial in building organizational capacity and strategic management in higher education, particularly in promoting diversity, equality, and inclusion. Emotional intelligence skills shape values and behaviours, making them essential for creating a positive and inclusive organizational climate. Integrating emotional intelligence into development programs in higher education helps foster key skills such as effective communication and conflict resolution. This approach not only strengthens the organizational capacity of higher education institutions but also creates an environment that promotes inclusion and equity. The aim was to create a space for reflection for higher education leaders and managers, highlighting emotional intelligence as the foundation for strengthening organizational culture and enhancing strategic management. Several proposals for implementing emotional intelligence are presented, aiming not only to

The change inducing power of education has been widely recognized by social scientists who contend that the extent and nature of economic development in a nation and its degree of political awareness, have been found to be connected with the diffusion of education and degree of literacy in that society (Sanda, 1973). This is more so in developing countries where education is considered not only as key to self fulfillment, the ladder to personal advancement, but also as one of the main factors in the process of national modernization and development (Tran Dinhtri, 1976). Education in Kenya is seen as an agent for shaping the society, and schools are taken as places for training in social obligation and responsibility (Government of Kenya, 1964).This became evident immediately after attaining independence from the British colonialists in 1963. The new African government identified three enemies of the Kenya nation as diseases, ignorance and poverty. These enemies were to be addressed through an educational system which could meet the needs and aspirations of the independent Kenyan nation instead of the former colonial power. One Kenyan politician commenting on the need of revolutionary education noted: Our new system must aim at eliminating the colonial psychology and creating a truly independent psychology aimed at instilling in the minds of boys and girls, the pride that they are Africans…greater appreciation of African culture, history and the African personality (Tom Mboya as cited in Gathara,1970, p.33) To address this, the government appointed the first commission of education in 1964 to review education. The commission came up with six goals of education which stated that education in Kenya should promote national unity, national development (social and economic), individual development and self-fulfillment. It would also enhance social equality, respect and development of cultural heritage and international consciousnesses. Education offered was not only concerned with the development of full potential of the Kenyan child but also with the development of positive attitude towards the nation and the international community. This is imperative because the individual will be expected to live and interact with other people from varied cultures in Kenya and beyond. This calls for acquisition of values and positive attitudes towards Kenyan nation which consists of over 42 ethnic communities and who at times are at war with each other. Through education they are to learn of their common identity and a sense of nationhood. International consciousness is synonymous with globalization. The world has become a global village where individuals will meet and interact with people across cultures, religions, nations, continents and races. The child must be prepared for his / her role in this global village.