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Critical Marketing

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Critical Marketing is an academic field that examines the social, cultural, and ethical implications of marketing practices. It challenges traditional marketing theories and strategies by analyzing power dynamics, consumer behavior, and the impact of marketing on society, aiming to promote more responsible and equitable marketing approaches.
lightbulbAbout this topic
Critical Marketing is an academic field that examines the social, cultural, and ethical implications of marketing practices. It challenges traditional marketing theories and strategies by analyzing power dynamics, consumer behavior, and the impact of marketing on society, aiming to promote more responsible and equitable marketing approaches.

Key research themes

1. How can marketing demonstrate and measure its economic value amidst diverse, non-correlating performance metrics?

This theme focuses on the challenge in marketing to demonstrate its economic impact due to the multiplicity of attitudinal, behavioral, and financial performance metrics that often do not correlate strongly. Research in this area investigates integrating various types of marketing metrics, linking marketing actions to multiple performance outcomes, and developing analytics frameworks to assess marketing's return on investment effectively. The theme matters because ambiguous and siloed metrics impede justified marketing resource allocation and strategic decision-making.

Key finding: Identifies the difficulty in assessing marketing value due to low correlations (often <0.5) among attitudinal, behavioral, and financial metrics, and proposes integrating these metrics through causal models connecting... Read more
Key finding: Emphasizes the importance of strategic marketing planning incorporating analysis of customers, competition, and industry, along with strength and weakness assessments to align marketing objectives with business profitability.... Read more

2. What critical perspectives challenge and reshape mainstream marketing strategy and its dominant managerial discourse?

This theme centers on critical marketing studies (CMS) perspectives that question the assumptions and power relations underpinning conventional marketing strategy. It investigates marketing strategy as discourse, highlighting neglected social, ethical, and environmental concerns, and calls for reflexivity about marketing’s societal impacts. The theme urges marketing strategy researchers to move beyond the managerialist paradigm, embracing a broader, critical, and socially conscious lens. This theme is crucial for developing a more inclusive and socially responsible marketing scholarship in era V of marketing thought.

Key finding: Proposes a research agenda that interprets marketing strategy as discourse, urging critical reflection on dominant managerial marketing paradigms. It underscores the need for reflexivity regarding assumptions, social justice,... Read more
Key finding: Advocates for using critical historical research methods grounded in critical realism and abductive reasoning to analyze marketing phenomena. It demonstrates how incorporating historical social contexts and dynamic human... Read more
Key finding: Through autoethnographic reflection, highlights critical marketing pedagogy as a subversive educational practice that challenges dominant ideological and managerial narratives in marketing education. It positions marketing... Read more
Key finding: Identifies divergences between academic/theoretical definitions of marketing and the perceptions held by managers and consumers. The findings emphasize the need for critical examination of how marketing is conceptualized and... Read more
Key finding: Argues that marketing scholarship’s vitality depends on embracing diversity and a cocreational approach that interrogates foundational assumptions and managerial orthodoxy. It contends that marketing will renew itself not by... Read more

3. How do changing market forces and societal critiques transform marketing practice towards social responsibility and new marketing realities?

This theme explores the interplay of dynamic market forces such as technological innovation, globalization, environmental concerns, and social responsibility in shaping evolving marketing realities. It also addresses the social criticisms of marketing practices, including issues like consumer manipulation, harmful product practices, and unethical marketing. The research highlights how companies can and should adopt strategies that balance profit objectives with consumer welfare and societal sustainability, reflecting a shift towards holistic and socially conscious marketing practice. Understanding this transformation is vital for aligning marketing with long-term societal goals.

Key finding: Conducts a conceptual analysis identifying technology, globalization, physical environment, and social responsibility as major forces driving new marketing realities. Argues that companies must understand these forces and... Read more
Key finding: Provides a detailed conceptual discussion of marketing's negative social impacts, including high prices, deceptive practices, planned obsolescence, and cultural pollution. Advocates for socially responsible marketing that... Read more
Key finding: Conceptually identifies sophisticated markets characterized by consumers’ heightened quality awareness and engagement, suggesting that businesses need to recognize and address these segments by developing mechanisms for... Read more

All papers in Critical Marketing

In this commentary, I use selected autoethnographic passages from my life in teaching to reflect on what, if anything, the designation of 'critical' might mean in my own practice of marketing education. I draw selectively on some ideas... more
One might expect feminist perspectives to be at the forefront of critical engagement with consumer behavior theory, especially given the importance of gender in consumer research. Yet critical feminist voices have been muted in recent... more
Feminist scholarship has played a major role in revealing the gendered nature of much theorising that masks taken-for-granted assumptions about the roles of men and women in society and associated heteronormative ideologies. From the... more
Tourism geography and tourism studies have for a long time been interested in tourist destinations, their identity, representations and the changes occurring in them. In the view of the 'spatialisation of social theory', this article... more
Through the collaboration of two black queer-feminist theorists this paper challenges to reread Foucault in the context of black studies by pairing his genealogical method with Du Boisian genealogy in Dusk of Dawn: An Essay Toward an... more
In this paper, we trace the thinking around atmospheres and atmospherics. Initially our focus is upon Franz Anton Mesmer. We next examine atmosphere construction in retailing during the nineteenth century. From this, the narrative unpacks... more
The effect of indexes, rankings and impact factors in accounting research and in accounting education in particular. This is very much a personal view, taken from a UK perspective, but others tell me that it resonates very much with what... more
This is a conceptual paper that discusses and presents a research project concerned with relationships and relationship marketing. The paper shows that the concept of relationship marketing is in the early stages of development, besides... more
This paper looks at the effect of feminist theory on the conceptualization of marketing thought. Specifically, it examines the effect of feminist theory on the formulation of research in marketing generally and consumer behavior in... more
This study examines how public discourse impacts cultural valorization of the cancer marketplace. We find that cultural valorization relies on a system of discursive and affective (e)valuation that is largely grounded in "hopeful... more
Feminist perspectives expose many gendered ideologies embedded in marketing and consumption phenomena, as well as the unequal power relations that underpin them. Initially critiques came from outside the marketing and consumer research... more
Esta pensata desafia o marketing atual, marcado por uma busca alucinante pelo lucro e influenciado por gurus tão superficiais quanto relevantes. Discutindo a necessidade de uma reconexão com bases acadêmicas robustas, o texto critica como... more
Document Version Early version, also known as pre-print Link to publication Citation for pulished version (APA):
This case study analyzes the scientific and managerial discussions inside a research stream in marketing labelled as Consumer Culture Theory (CCT). When CCT was introduced by Arnould and Thompson (2005) it was part of a strategy to create... more
Purpose-The paper aims to shed light on the potential of ethnography to provide a dialectical approach to modeling the process of branding as its focus widens from managerial to social. Design/methodology/approach-A critical approach to... more
PurposeThis paper aims to shed light on the potential of ethnography to provide a dialectical approach to modeling the process of branding as its focus widens from managerial to social.Design/methodology/approachA critical approach to... more
Buffeted by the twin forces of postmodern cultural shifts and momentous technological developments, the conceptual structure of marketing that had crystallized during the 1960s and 1970s is being strained. This article analyses the impact... more
The prosumer concept has become increasingly relevant in the current economy, necessitating the development of resilient and adaptive business models. Given the lack of a systematic framework for evaluating prosumers, the present study... more
An important contributor to the rising global prevalence of obesity 1 has been the widespread availability of cheap, unhealthy ultra-processed foods (UPFs). These are "formulations of ingredients, mostly of exclusive industrial use,... more
One question regularly recurs concerning an ethics of care, which is how it can be applied beyond the intersubjective relationship, or otherwise than within the caregiver/care receiver dyad. To the extent that it presumes affects, or an... more
Purpose– This paper aims to account for the crafting of the constellation of brand and consumer values around an everyday product, that of bottled water. This paper situates the exponential growth of this market in its historical and... more
PurposeThe role of the university as a site of social, cultural and political critique appears to be in terminal decline with the inexorable “commodification” of the university in the UK and elsewhere in Europe. Yet, although scholars... more
This paper conceptualizes political marketing as a field which needs to engage more deeply with the symbolic and discursive insights of critical theory in order to advance significantly beyond its current theoretical and empirical... more
As provocações deste estudo encaminham-se mais na direção de um debate que visa esclarecer problematizando. Dessa forma, um estudo baseado em práticas com teorizações foucaultianas busca analisar, não os comportamentos, nem as ideias, não... more
As provocacoes deste estudo encaminham-se mais na direcao de um debate que visa esclarecer problematizando. Dessa forma, um estudo baseado em praticas com teorizacoes foucaultianas busca analisar, nao os comportamentos, nem as ideias, nao... more
Harlow Gale is often depicted as the first experimentalist in advertising thought. This positioning elides influences which impacted upon his thinking. In this article, we outline Gale’s involvement with psychical research and its... more
Russ Belk’s work has been extremely influential (Ladik et al., 2015). While there are somepapers that engage with his ideas in detail, his 1988 manuscript on the extended self isfrequently an ‘obligatory citation’ (Belk, 2024). Becoming... more
A brief account of the importance of attention to the forgotten, neglected and excommunicated, written by an individual firmly committed to the estrangement effect.
Introduction: Product in tourism &quot;I think this is the main element here, that we have a human being &#x27;living&#x27; the nature presenta-tion with the customers, together. And it is the local person. The customers have been truly... more
In which I describe landmarks and waypoints in my early research career 

Journal website: https://researchjcb.com/content/
In this paper, we explore and extend the work of Daniel Pick. Pick articulates the ways in which the political and intellectual atmosphere shapes how we understand human thought. As a case in point, advertising and marketing have been... more
This article offers an historical account of the contestation surrounding MP3 and its legitimation as a consumer choice option. We juxtapose our narrative against the service-dominant logic (SDL) literature, which positions the consumer... more
This article extends our knowledge of scientific marketing management and the reasons behind the emergence of the marketing concept. In our narrative, the banking community plays an important role in promoting marketing in the early 20th... more
He wrote several macromarketing themed papers on social consumption and social class. After working at Shiga University for 12 years, he moved to the School of Commerce, Meiji University, Tokyo. Since 2011, he has attended and presented... more
Invoking the Austrian School of economics, we argue marketing is a natural correction mechanism and hence, a sustainable and efficient function for ensuring an ordered society, encouraging good human behavior. We demonstrate the... more
This essay gives closer historical consideration to the unprecedented disciplinary impact of Belk's (1988) conceptualization of the extended self. This canonical article initially appeared to be another flashpoint in the paradigmatic... more
Echoing the shift in orientation from transactional to relationship marketing (Gronroos 2006), the debate over the process of branding has moved from a managerially closed to a socially open orientation (Pitt, Watson, Berthon, Wynn and... more
Some observations and thoughts about domestic and international interactions between marketing and economic, sociopolitical, and cultural factors are presented using Turkish examples. These interactions are discussed in terms of... more
This paper extends the macromarketing debates on gender by considering how gender ideology acts as a macro-level constraint to developing sustainable initiatives. While the macromarketing literature has long considered the significance of... more
This introductory chapter provides a background to the Nordic wave of place branding and its impact on research and practice. The ocean wave is used as a metaphor in the book to emphasize the Nordic as a movement whose boundaries flow... more
The essay discusses the concept of postmodern marketing and its impact on marketing theory and practice. It explores the characteristics of postmodernism, including openness, tolerance, hyper-reality, fragmentation, and the lack of clear... more
Marketing has predominantly seen tourism as a panacea, benefitting host communities. As such, the discipline largely overlooks the negative impacts of tourism development in the context of power imbalances, which bring about dependency... more
This article illuminates consumers' views of marketing in light of theories of resistance. It argues that consumers engage in resistance to the power of marketing through their everyday actions and also through the ways they construct... more
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