Atmospherics Factors

In the hospitality industry improved service quality is essential to make customer happy. The rapid growth of the hospitality industry in the first decade of the 21st century forced the managers to evaluate the importance of service improvement in order to gain competitive advantage. The main objective of this research is to study the influence of different service quality factors in restaurant and its impact on customer satisfaction. The service quality dimensions in restaurants such as service quality of staff, menu diversity factors and atmospherics factors play a vital role in restaurant segments as it could create a strong positive mentality towards the services offered. The current study evaluates the influence of service quality dimensions on customer satisfaction in restaurants through correlation and ANOVA techniques.

Employees stay with any organization because of two main reasons either because there are prices to pay for exiting from the current organization (loss of friendly colleagues, loss of benefit after retirement, loss of familiar environment, loss of level of comfort etc.) that overshadow the advantages of taking any offer or replace job in any another organization, or sometimes the employee cannot get any better employment opportunity i.e., Continuance commitment The vast majority of the writing has demonstrated that commitment is vital aspect for improving employee’s performance in each and every organization. Therefore, the most focal point of this investigation is to know the association between Continuance commitment and employee’s job performance in FENDA COMMUNICATION AND IT -Riyadh KSA. Consequently, about 68 employees are considered for study samples to gather data with close ended questionnaires. The results were analyzed and shows continuance commitment is the most essential element of employee commitment that affects the individual job performance in the sample organization. Furthermore, the findings have proven that Continuance commitment has dramatically affected workers job performance and there is an optimistic association with job performance of the workers within the sample study organization. Supported the findings, certain actionable suggestions are provided to the management of sample organization to enhance the extent of existing commitment to flourish the worker performance within the organization to realize sustainabl competitive advantage to compete in the dynamic market.

In the hospitality industry improved service quality is essential to make customer happy. The rapid growth of the hospitality industry in the first decade of the 21st century forced the managers to evaluate the importance of service improvement in order to gain competitive advantage. The main objective of this research is to study the influence of different service quality factors in restaurant and its impact on customer satisfaction. The service quality dimensions in restaurants such as service quality of staff, menu diversity factors and atmospherics factors play a vital role in restaurant segments as it could create a strong positive mentality towards the services offered. The current study evaluates the influence of service quality dimensions on customer satisfaction in restaurants through correlation and ANOVA techniques.

Employees stay with any organization because of two main reasons either because there are prices to pay for exiting from the current organization (loss of friendly colleagues, loss of benefit after retirement, loss of familiar environment, loss of level of comfort etc.) that overshadow the advantages of taking any of er or replace job in any another organization, or sometimes the employee cannot get any better employment opportunity i.e., Continuance commitment The vast majority of the writing has demonstrated that commitment is vital aspect for improving employee’s performance in each and every organization. Therefore, the most focal point of this investigation is to know the association between Continuance commitment and employee’s job performance in FENDA COMMUNICATION AND IT -Riyadh KSA. Consequently, about 68 employees are considered for study samples to gather data with close ended questionnaires. The results were analyzed and shows continuance commitment is the most essential element of employee commitment that affects the individual job performance in the sample organization. Furthermore, the findings have proven that Continuance commitment has dramatically affected workers job performance and there is an optimistic association with job performance of the workers within the sample study organization. Supported the findings, certain actionable suggestions are provided to the management of sample organization to enhance the extent of existing commitment to flourish the worker performance within the organization to realize sustainable competitive advantage to compete in the dynamic market.

Employees stay with any organization because of two main reasons either because there are prices to pay for exiting from the current organization (loss of friendly colleagues, loss of benefit after retirement, loss of familiar environment, loss of level of comfort etc.) that overshadow the advantages of taking any of er or replace job in any another organization, or sometimes the employee cannot get any better employment opportunity i.e., Continuance commitment The vast majority of the writing has demonstrated that commitment is vital aspect for improving employee’s performance in each and every organization. Therefore, the most focal point of this investigation is to know the association between Continuance commitment and employee’s job performance in FENDA COMMUNICATION AND IT -Riyadh KSA. Consequently, about 68 employees are considered for study samples to gather data with close ended questionnaires. The results were analyzed and shows continuance commitment is the most essential element of employee commitment that af ects the individual job performance in the sample organization. Furthermore, the findings have proven that Continuance commitment has dramatically af ected workers job performance and there is an optimistic association with job performance of the workers within the sample study organization. Supported the findings, certain actionable suggestions are provided to the management of sample organization to enhance the extent of existing commitment to flourish the worker performance within the organization to realize sustainabl competitive advantage to compete in the dynamic market.