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Outline

Organizational Use of Decision Analysis

Abstract

Effective organizational use of decision analysis goes far beyond having individuals in the organization who know how to do decision analysis. In this note, we consider three activities that are key to creating value for the organization: making excellent choices, actually bringing about change, and operating effectively with new choices. We recommend a process that involves lacing together a decision board and a project team as they work together through six work steps. The process is focused on alternative generation, evaluation, and implementation, and is grounded in decision analysis. Tools for creativity enhancement and structuring of analysis are crucial to success; much of this note is about creativity. Collaborative efforts to frame the assessment of risk and make explicit value trade-offs are integral to the process. Riskmanagement techniques expand the set of alternatives to add value and reduce risk. Companies and consultants have been very successful with this process. 1