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Outline

Inside the Black Box

2017, International Journal of Information Systems and Social Change

https://doi.org/10.4018/IJISSC.2017100101

Abstract

Thisarticleusesanoriginalthree-phaseapproachforempiricalassessmentandcomparativeevaluation oftheefficiencyofuniversitytechnologytransfer.Itisbasedonanalysisofinputsandoutputsofa disclosurephasefollowedbyavalue-addphaseandafinallicensephase,usingamultidimensional framework.TheobjectiveistofinduniversityTechnologyTransferOffice(TTO)efficiencyand effectivenesspatternsforeachphaseaswellasoverallTTprocesses.AnetworkDataEnvelopment Analysis(DEA)modelwasusedtoanalyzeanddescribethecomplicatedTToperationalprocesses usingAssociationofUniversityTechnologyManagersdatacollectedfrom90USuniversityTTOs fortheperiod2007-2013.ItwasconcludedthatthesampledTTOsweremostinefficientintheir value-add(2nd)phaseandthattheaverageoverallefficiencyaswellastheefficiencyofdisclosure (1st)andlicense(3rd)phasesdecreasedduringthelastfiveyearsofdataanalyzed.Inaddition,in linewithotherstudies,analysissupportsthecontentionthatthepresenceofmedicalschooldoesnot increaseTTefficiencyoreffectiveness.Thepresentresearch'scontributionsfocusonthreeareas: (1)AnalysingandmodellingTTOvalorizationandcommercializationprocesswithaUMLactivity diagramtoprovideaclearpictureofTTproceduresandprocesses;(2)Proposingathree-phaseDEA frameworkshowinginput/outputindicatorscloselyrelatedtoeachphaseofprocessesratherthan ablackboxorseparatedactivities;(3)OfferingastrategytoconductempiricalstudiesonTTO's operationalefficiencytherebyhelpingtobetterunderstandfutureresearchoperationalproblems.

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What are the main metrics used to assess TTO efficiency?add

The study identifies critical metrics such as licensing income (86.7%), royalties (66.7%), and patents (46.7%) as essential for evaluating TTO efficiency.

How does the multidimensional input-output framework enhance TTO performance evaluation?add

The multidimensional framework of Data Envelopment Analysis (DEA) allows for a comprehensive assessment of efficiency across critical phases of technology transfer.

Why do traditional output measures inadequately reflect TTO performance?add

Traditional measures, like licensing income, often focus on blockbuster assets and fail to capture overall TTO operational efficiency, leading to misleading evaluations.

What challenges exist in evaluating TTO operations over time?add

Many TTO activities involve tacit knowledge exchange and long-term strategy development, complicating longitudinal performance assessments and efficiency evaluations.

What insights does the empirical study reveal about TTO operational processes?add

The study outlines three distinct sub-phases within TTO operations, emphasizing the need for specific process guidance to improve effectiveness and efficiency.