ICT application in higher education : design of auto-response system for students' enquiries (ASSE)
Journal of Emerging Trends in Engineering and Applied Sciences, 2014
Student Support System is increasingly becoming one of the prioritised areas of concern in all te... more Student Support System is increasingly becoming one of the prioritised areas of concern in all tertiary institutions especially in Nigeria. Web portals are replacing the usual manual processes. Meanwhile students still find it challenging to have access to timely information anytime anywhere. The adoption of Mobile Computing and Telecommunication on portable devices such as ipads, smartphones, and handsets have made possible information delivery at the fingertips of users. With Computer-Telephony Integration (CTI), an Interactive Voice Response System (IVRS) can be deployed. This research work therefore is based on the design of IVRS to fit into tertiary institutions Students' Information Systems in Nigeria, Rufus Giwa Polytechnic being the case study. Rapid Application Development approach is adopted. The system is developed using VOXEO Prophecy Server, HTML, Ajax-PHP, WAMP Server and MySQL with the school web portal to provide IVR Server and required database. The system is to...
Uploads
Papers by ajayi olusola