Papers by Akemi Chatfield
Assessing information security risks in the cloud: A case study of Australian local government authorities
Government Information Quarterly
Assessing information security risks in the cloud: A case study of Australian local government authorities
Government Information Quarterly
Open government process and government transparency in crisis communication: The case of AirAsia QZ8501 crash
Information Polity, 2016
Social Media and Urban Resilience
Proceedings of the 17th International Digital Government Research Conference on Digital Government Research - dg.o '16, 2016
The imperative of influencing citizen attitude toward e-government adoption and use
Computers in Human Behavior, 2015
ABSTRACT
The imperative of government transparency in crisis communication
Proceedings of the 16th Annual International Conference on Digital Government Research - dg.o '15, 2015
A cross‐country comparative analysis of e‐government service delivery among Arab countries
Information Technology for …, Jul 1, 2009
... However, nearly all of the stage models intend to identify e-government service delivery capa... more ... However, nearly all of the stage models intend to identify e-government service delivery capability development (Chandler and Emanuels, 2002; Howard, 2001; Layne and Lee, 2001; Moon, 2002; Reddick, 2004; Siau and Long, 2005; UN, 2003). ...
Academic research and institutional reports present evidence of e-government project failures and... more Academic research and institutional reports present evidence of e-government project failures and stalled or cancelled initiatives. Prior research concludes that e-government evaluation is under developed and calls for improving egovernment evaluation practice. Stages of growth models have been used in IS research and more recently in e-government research. While egovernment stage models provide potentially useful tools for egovernment evaluation, there are different e-government stage models that are sometimes contradictory in development stages and perspectives. Drawing on the concept of public value proposition, this research surveys existing egovernment stage models from a user-centric perspective and develops a user-centric, demandside model that underscores the importance of creating public value through new e-government capabilities such as secure financial transaction, eparticipation, e-voting, and e-democracy.
Small and Medium-sized Enterprises in Electronic Commerce: A Case Study of Barriers to Financial EDI Adoption
In a global, digital economy, companies increasingly depend on IT for timely information sharing,... more In a global, digital economy, companies increasingly depend on IT for timely information sharing, effective operational control, rapid innovation, speed to market, and customer satisfaction. On the other hand, recent global financial crisis and economic recessions encourage trends for increased managerial scrutiny to reduce IT spending and to increase business value of IT. Globally, concepts of IT governance (ITG) have proliferated as a solution for improving IT management under business uncertainty and rapid technological change. However, empirical research on organisational ITG practice still is lacking and urgently required. This paper, therefore, presents survey results on ITG practice from a perspective of senior IT managers in Australian private-sector organisations. The survey examines ITG practices, IT/business strategic alignment, ITG maturity level, IT organisation, and the relationship between IT organisation and business. Archival analysis of company documents is also performed to verify survey responses and gain additional insights. Despite different ITG frameworks being implemented across the companies, the results show the central importance of shared clear understanding of the strategic role of ITG by all levels of employees across the enterprise. The paper also discusses research limitations and future research directions.
There is a growing interest in the debate over whether or not e-government has a transformational... more There is a growing interest in the debate over whether or not e-government has a transformational impact on government performance, governance, and public service, as we addressed this very issue at the 2007 ECEG. However, e-government research results on the transformational impact are mixed. This may be an apt reflection of either the early stages of e-government development or the
Open Data Policy Innovation Diffusion
Proceedings of the 17th International Digital Government Research Conference on Digital Government Research - dg.o '16, 2016
2012). A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge ... more 2012). A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge sharing einvironment: a longitudinal case study.
IT governance silo in the firm: an analysis of governance research literature
Playing with lego: IT, coordination and global supply management in a world leader toy manufacturing enterprlse
Data Scientists as Game Changers in Big Data Environments
ABSTRACT The potential power of big data to generate insights and create new forms of value in th... more ABSTRACT The potential power of big data to generate insights and create new forms of value in the ways which transform organizations and society has been observed by big data-driven organizations and big data experts. Despite the recent sensational declaration of a data scientist as “the sexiest job of the 21st century”, however, there is a lack of published rigorous studies of what a data scientist is, and what job skills this hottest job title may require. In order to address this gap, we systematically examine relevant source material to extract key definitions and categorize them towards understanding emergent roles and skills of data scientists. We conclude that the current lack of clear skills specifications and the growing skills shortage are key barriers to realizing the potential benefits of big data in organizations, through hiring data scientists and leveraging their game changer roles, indicating important educational implications for our IS field.
Strategic Payoff from EDI as a Function of EDI Embeddedness
Journal of Management Information Systems, 2000
A key issue facing IT researchers and practitioners has been the difficulty in realizing strategi... more A key issue facing IT researchers and practitioners has been the difficulty in realizing strategic payoff from IT investment. This study, drawn on sociological theories of embeddedness, addresses this key issue, with particular attention to the perspective of EDI network initiator. ...
Since 2009, open government policies, open data, and social media use in government have been act... more Since 2009, open government policies, open data, and social media use in government have been actively promoted by democratic governments around the world to promote the goals of government transparency, citizen engagement, and collaboration. To date, however, there is a lack of empirical research into open government practice. This knowledge gap has managerial and public policy implications for democratic governments and, importantly, for the governments in the Middle East in which explosive growth has occurred in the number of users of the Internet and social media. This research attempts to reduce this gap by examining the maturity level in open data implementation across the governments in the Middle East. In this research the maturity level was measured using the eight principles for open government data implementation practice proposed by the 2007 Open Data Working Group. The key findings from website survey analysis on open data practices and plausible reasons are discussed.
Acis 2012 Location Location Location Proceedings of the 23rd Australasian Conference on Information Systems 2012, 2012
In the aftermath of earthquakes, tsunamis, such as the 2011 Great East Japan Tsunami, caused enor... more In the aftermath of earthquakes, tsunamis, such as the 2011 Great East Japan Tsunami, caused enormous damage around the world. With the extreme disaster events of the past, nations improved disaster preparedness and response through sensors and tsunami early warning systems. Even with system usage, however, governments still need to warn the targeted citizens -who may be anywhere within the vulnerable areas -of predicted tsunami and ordered mass evacuations within a very limited lead time. While social media research is on the rise outside the domain of social networking, very little is written about Twitter use for tsunami early warning. In this research, therefore, we examined the utility of Twitter as a tsunami early warning network, which engages citizens and disaster management agencies in diffusing disaster information. We conducted a social network analysis of Twitter information flows among the central disaster warning agency's Twitter followers during the 2012 Indonesia Earthquake.
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Papers by Akemi Chatfield