Papers by Tomasz Janowski
Inter-American Development Bank eBooks, Jan 29, 2024
Further to section 8 of the above license, any mediation relating to disputes arising under such ... more Further to section 8 of the above license, any mediation relating to disputes arising under such license shall be The Institutions for Development Sector was responsible for the production of this publication.
Proceedings of the ... Annual Hawaii International Conference on System Sciences, 2021
This study examines how countries develop and benefit from Digital Government (DG). The literatur... more This study examines how countries develop and benefit from Digital Government (DG). The literature proposes various conceptualizations of the valueadding logic of DG, but the benchmarking practice is not responding to such proposals. For instance, the United Nations' E-Government Survey combines the readiness and uptake indicators and fails to cover any impact indicators; thus, its diagnostic value is limited. To overcome this limitation, we introduce a new assessment scheme based on the DG value chain concept and pursue the question: how do the world countries add value in this chain? Reassembling the UN's e-Government Survey indicators and the World Bank's Worldwide Governance Indicators, we examine how the 191 UN Member States converted their readiness into uptake and uptake into impact over the 2014-2018 period. The results rank the countries concerning their performance along the DG value chain, identify hotspots, and calculate the value chain performance of regional and economic groups.
Journal of Computer Science and Technology, Apr 1, 2016
Statistics about disabled people usually do not receive as much attention as statistics highlight... more Statistics about disabled people usually do not receive as much attention as statistics highlighting other socio-economic problems. However, such statistics is important due to its actual weight. According to the World Health Organization (WHO), about 15% of the world population, meaning one billion people, live with disabilities, and 80% of them live in developing countries. UNESCO claims that 90% of the children with disabilities in developing countries do not attend schools. Thus, it is of upmost relevance to raise awareness and strengthen public policies for the use of Assistive Technology (AT) to ensure Inclusive Education and Access to Information for people with disabilities, particularly in developing countries. Contributing to such efforts, this paper presents research findings on policy monitoring and evaluation tools and defines requirements for a software tool for monitoring a public policy for the use of AT to ensure Inclusive Education and Access to Information for persons with visual and hearing impairments, with particular focus on Uganda. The research findings and tool requirements presented in this paper could be adapted by other countries that pursue such policies.
About half of the project funding was obtained from the Commonwealth Connect Special Fund which w... more About half of the project funding was obtained from the Commonwealth Connect Special Fund which was set up by the Commonwealth Heads of Government during their 2005 meeting in Malta to bridge the digital divide. The Connect Steering Committee approved the project when they met in early 2012 since e-Governance is an important initiative to improve governance, provide effective online government services, reduce corruption and deepen democracy. The Committee also felt that the Vanuatu project could be developed into a regional program for the Pacific with subsequent application in the Caribbean. COMSEC was very involved in shaping the original Terms of Reference and facilitate initial meetings with officials from Vanuatu. The rest of the project funding was secured by UNU. This report was prepared by the team from UNU: Elsa Estevez wrote Sections 3 and 4, and the remaining sections were written and the whole report was edited by Tomasz Janowski. I would like to thank CTO, particularly Lasantha De Alwis, Fargani Tambeayuk, Martin Koyabe and Kojo Boakye for collaboration and support; OGCIO, particularly Fred Samuel, Llewellyn Toulmin and Jackson Miake for hospitality and arrangements during our visit to Port Vila in December 2013; and COMSEC for the opportunity to carry out this project. I also wish to thank Stephen Hall (Peace Corps), Anthony Ming (COMSEC), Fargani Tambeayuk and particularly Llewellyn Toulmin for detailed review of this report.
A whole-of-government approach to information technology strategy management
International Conference on Digital Government Research, May 17, 2010
Abstract A recent feature of Electronic Governance programs is the adoption of Whole-of-Governmen... more Abstract A recent feature of Electronic Governance programs is the adoption of Whole-of-Government (WG) approach to planning, design, delivery and operation of Information Technology (IT)-related initiatives. The approach is characterized by the integrated and coordinated pursuit by government agencies of shared objectives concerning service delivery, citizen engagement, public policy development, and others. Adopting a WG approach requires a clear understanding of the coordination needs and the dominant ...
Rapid development of electronic public services: software infrastructure and software process
International Conference on Digital Government Research, May 20, 2007
Abstract This paper presents a software infrastructure to support the execution and rapid develop... more Abstract This paper presents a software infrastructure to support the execution and rapid development of Electronic Public Services (EPS). The infrastructure provides frameworks, components, services and tools to aid analysis, design, implementation and deployment of EPS in cross-agency environments. In its current version, the infrastructure include: two frameworks-Front-Office and Back-Office, three services-Workflow, Messaging and Infrastructure Management, and two components-Tracking and Notification. The paper ...
Rapid development of electronic public services: a case study in electronic licensing service
International Conference on Digital Government Research, May 20, 2007
ABSTRACT The availability of Electronic Public Services (EPS) is essential for achieving meaningf... more ABSTRACT The availability of Electronic Public Services (EPS) is essential for achieving meaningful e-Government. As governments deliver many services to citizens, businesses and other customers, making all these services available online requires a systematic and rigorous approach. A crucial element in this approach is the availability of an Infrastructure to enable rapid EPS development. This demo presents an Electronic Licensing (e-Licensing) Service developed upon a prototype Software Infrastructure for EPS. The Infrastructure ...
We present a service-oriented survey for government agencies and its applications to e-government... more We present a service-oriented survey for government agencies and its applications to e-government planning. The survey documents for each agency its mission, structure, resources, on-line presence and perceptions about e-government. It considers all kinds of interactions within the agency (unit-tounit), within the government (agency-to-agency) and between government and non-government entities (government-to-citizen, government-to-businesses, etc.) as services. We explore various uses of this survey such as: identifying key agencies and possible agency alliances, recognizing sharable resources for e-government, discovering opportunities for new e-services, formulating common infrastructure and staff training needs, and supporting the drafting of government-wide strategies for e-government. The survey has been applied and tested through a comprehensive analysis of the public administration system in Macao, China.
About half of the project funding was obtained from the Commonwealth Connect Special Fund which w... more About half of the project funding was obtained from the Commonwealth Connect Special Fund which was set up by the Commonwealth Heads of Government during their 2005 meeting in Malta to bridge the digital divide. The Connect Steering Committee approved the project when they met in early 2012 since e-Governance is an important initiative to improve governance, provide effective online government services, reduce corruption and deepen democracy. The Committee also felt that the Vanuatu project could be developed into a regional program for the Pacific with subsequent application in the Caribbean. COMSEC was very involved in shaping the original Terms of Reference and facilitate initial meetings with officials from Vanuatu.
Proceedings of the Annual Hawaii International Conference on System Sciences
This study examines how countries develop and benefit from Digital Government (DG). The literatur... more This study examines how countries develop and benefit from Digital Government (DG). The literature proposes various conceptualizations of the valueadding logic of DG, but the benchmarking practice is not responding to such proposals. For instance, the United Nations' E-Government Survey combines the readiness and uptake indicators and fails to cover any impact indicators; thus, its diagnostic value is limited. To overcome this limitation, we introduce a new assessment scheme based on the DG value chain concept and pursue the question: how do the world countries add value in this chain? Reassembling the UN's e-Government Survey indicators and the World Bank's Worldwide Governance Indicators, we examine how the 191 UN Member States converted their readiness into uptake and uptake into impact over the 2014-2018 period. The results rank the countries concerning their performance along the DG value chain, identify hotspots, and calculate the value chain performance of regional and economic groups.
About half of the project funding was obtained from the Commonwealth Connect Special Fund which w... more About half of the project funding was obtained from the Commonwealth Connect Special Fund which was set up by the Commonwealth Heads of Government during their 2005 meeting in Malta to bridge the digital divide. The Connect Steering Committee approved the project when they met in early 2012 since e-Governance is an important initiative to improve governance, provide effective online government services, reduce corruption and deepen democracy. The Committee also felt that the Vanuatu project could be developed into a regional program for the Pacific with subsequent application in the Caribbean. COMSEC was very involved in shaping the original Terms of Reference and facilitate initial meetings with officials from Vanuatu.
International Journal of Computer Applications, 2021
Digital anti-corruption refers to a family of digital technology tools that are used to fight cor... more Digital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery that can be used to decide what digital measures should be applied to fight against specific forms of corruption or address specific corruption-enabling conditions. The typology also highlights that digital technology can both assist in corrupt practices e.g. theft, falsification and destruction of digital personal records and aid the fight against corruption e.g. mobile channels to report incidents of corruption, automated audits of transaction records to uncover fraudulent payments, or service automation to replace discretionary decision making by public officials with rule-based automated decision-making. The typology is grounded in research and policy literature and validated using real-life examples from East Africa.
The global urban population is expected to grow by 63 percent between 2014 and 2050 – compared to... more The global urban population is expected to grow by 63 percent between 2014 and 2050 – compared to an overall global population growth of 32 percent during the same period. Megacities with over 20 million inhabitants will see the fastest increase in population – and at least 13 new megacities are expected by 2030, in addition to the 28 existing today. The fastest growing urban centres contain around a million inhabitants, and are located in the lower-middle-income countries in Asia and Africa. The anticipated growth of cities creates unprecedented sustainability challenges. Increasing demands for energy, water, sanitation, education, healthcare, housing, transport and public service are testing the limits of city infrastructures. In 2015, 828 million people lived in temporary housing that lack basic services like sanitation and access to drinking water. Six million new people move to such housing every year, thus ever increasing the demand for services. Cities are responsible for 67 ...
Proceedings of the 20th Annual International Conference on Digital Government Research, 2019
This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable C... more This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world apply digital technology to serve their populations, pursue sustainable socioeconomic development, and transform themselves in the process, and require strong capacity for public governance in the digital world. In order to identify the gaps concerning missing knowledge and training needs in this area we propose to validate a Smart Sustainable Cities roadmap through a scenario-building approach.
Collaborative Networks and Digital Transformation, 2019
Digital government refers to the transformation of government organizations and their relationshi... more Digital government refers to the transformation of government organizations and their relationships with citizens, business and each other through digital technology. It entails digital innovation in processes, services, organizations, policies, etc. which are increasingly developed and tested in one country and transferred, after adaptation, to other countries. The process of innovation transfer and the underlying information and knowledge sharing increasing take place through networks. The aim of this study is to identify various forms of such networks, their structures, membership criteria and modes of operation. The study relies on the analysis of literature on innovation transfer, collaborative networks and inter-governmental collaboration, and a survey of existing inter-governmental networks for digital government innovation transfer. The key finding is that such networks are a growing form of international collaboration and an instrument in global economy.
Government Information Quarterly, 2019
Government Information Quarterly, 2015
Among thousands of scientific journals that exist today and many more that will appear tomorrow, ... more Among thousands of scientific journals that exist today and many more that will appear tomorrow, only few have achieved or will achieve the status of institutions of scientific endeavor. The distinction rests upon several factors, some general and others specific to the fields. The general factors include authoritative delivery of state-of-the-art and timely work in the field; high visibility in the scientific community represented e.g. by the rate of citations to the journal's articles; guarantee of a rigorous process employed to produce research results and an equally rigorous process to review them, assuring the readers that the published research is generalizable and can be replicated; openness to new ideas and approaches and willingness to give them audience and space in the journal; active community of authors, editors, reviewers and readers, all acting in multiple roles, representing diverse backgrounds and perspectives, and open and welcoming to newcomers; and the reputation built and maintained over the years. An increasingly important domain-specific factor is also the impact of a journal. The need for having a scientific impact is undisputable and there are many measures available, however the impact should not only be on the academic work by the researchers active in the field and their students, but also on decisions, policies and processes adopted by formal institutions in the economic, social, government and non-government sectors. This requires that members of the policy and practice community, representing such institutions, see their needs and interests addressed by the journal, are among the authors, editors, reviewers and readers of the journal, and are willing to consider the recommendations produced by the journal to inform decisions and working of their organizations, in turn putting research directly at the service of public policy and socio-economic development. On all accounts, Government Information Quarterly (GIQ) has been firmly established as an institution of scientific endeavor, achieved both citation and real-word impact, and became an important resource to the whole research and practice community focused on the intersection of policy, information technology, government, and the public. The process of raising GIQ to the status it enjoys today took many years and received contributions from numerous scholars and practitioners from different disciplines, affiliations and countries from around the world. However, a major part of GIQ's success is due to the leadership and commitment by one remarkable scholar. This scholar is the former editor-in-chief John Bertot. Being an editor-in-chief of a scientific journal is a demanding job and editors come and go. John Bertot has been the editor-in-chief of GIQ for a very long time. Therefore almost everybody was expecting that he would continue being the editor for a long time. As such, it came as a surprise when he announced a while ago that he wanted to step down. Thanks to his leadership John managed to raise GIQ to the leading journal in its field. He had a clear vision on where the journal should go and he managed to direct the journal towards this vision.
IFIP Advances in Information and Communication Technology, 2010
We examine the nature of Collaborative Networked Organizations in Government (CNO-G) and identify... more We examine the nature of Collaborative Networked Organizations in Government (CNO-G) and identify three core capabilities characterising such organizations -Partnership, Coordination and Integration. By considering these capabilities as idioms for the CNO-G domain, we define a conceptual model that expresses such capabilities using modeling abstractions provided by ARCON (A Reference Model for Collaborative Networks). Finally, we illustrate the resulting domain-specific modelling framework through the example of a concrete CNO-G aimed at delivering a seamless public service.
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Papers by Tomasz Janowski