Table 2 Conceptual framework and its empirical relevance work. Table 2 above highlights the relationship between the two. instance, cannot work efficiently if the type of knowledge involved is largely tacit. The knowledge as such is not ready or reuse. A personalization strategy works better in t Cc a if ulture. It is very dif explicit or codified in the knowledge has been well codified and ocumented, it is sti a ocument. for the purpose of exploitation he Chinese relation-oriented and guanxi-based ficult to make tacit knowledge such a society; moreover, even 1 very hard to put it into use. In such societies, things tend to be managed by people, not in any sense by information, paper or