Organizational Communication

La comunicación dentro de una organización es de suma importancia ya que a través de esta se despliegan las estrategias con el propósito de que todos sus trabajadores alcancen los objetivos empresa. El Objetivo de esta investigación es analizar la como se relaciona dicha comunicación interna con la satisfacción de los empleados y sus superiores de la empresa concesionaria de automóviles de Piedras Negras Coahuila. Este estudio es de corte transversal ya que es de tipo descriptivo y correlacional, se utilizó una encuesta, para la recolección de las percepciones de todos los empleados si la empresa. El resultado de la investigación demuestra que de los empleados están satisfechos con la comunicación interna que se realiza entre los mismos compañeros, así como con sus superiores.

This codebook was developed as part of a qualitative inquiry into leadership communication within a volunteer-based political organization. It provides a structured, theory-informed analytical framework for examining communicative practices such as authority negotiation, emotional regulation, legitimacy construction, and group cohesion. The development process followed a four-phase approach adapted from Kuckartz and Rädiker (2024). First, a theoretical foundation was established through deductive category development, drawing on established literature in social influence (Cialdini & Goldstein, 2004), leadership communication (Fairhurst & Connaughton, 2014; Yukl, 2013), emotional regulation (Goleman, 2006), group dynamics (Forsyth, 2019), and collective identity theory (Tajfel & Turner, 1979). This led to the formulation of six conceptual domains, which serve as the basis for the subsequent coding clusters. In the second phase, initial coding and empirical immersion were undertaken through close engagement with primary textual materials. The third phase involved inductive refinement and subcategory formation based on emergent patterns in the data. Finally, a consolidation and validation phase ensured internal coherence through iterative review. The resulting framework comprises six thematic clusters—Social Influence Strategies, Role and Power Communication, Emotion Regulation, Legitimacy Construction, Cohesion Strategies, and Collective Identity Appeals—supported by twelve subcodes.

Collaboration is a key aspect of the agile philosophy of software development. As a software system matures over iterations, trends of developer collaboration can offer valuable insights into project dynamics. In this paper, we study evolution of developer collaboration for a large scale agile project on the Jazz platform. We construct networks of collaboration based on developer affiliations across comments on work items and file changes; and then compare parameters of such networks with established results from networks of scientific collaborations. The comparisons illuminate interesting facets of developer collaboration on the Jazz platform. Such perception helps deeper understanding of the role of interaction in agile projects, as well as more effective project governance.

This research investigates the political communication channel of the Aceh's woman legislators to the community. After the period of political conflict in Aceh, women participation in the public sphere as a legislator is shown to be increasing in quantity. However, their coverage on the media regarding their performance and activity as Aceh's women's legislators is still lacking. These women representatives have not been received enough recognition within the community. This study aims to reveal the political communication channel of these women's legislator to the constituents. This study was conducted in the Aceh Legislative Body using a descriptive qualitative method. The data were collected through interviews and documentation. The results of the study suggest that the political communication channel utilized by the women's legislators is mostly public communication, group communication channel, and social communication channel. They conducted face to face communication with the constituents when taking their aspiration and explaining the policy and programs that they have conducted, are conducting, and will conduct.

This study performs a detailed analysis of the educational institution in terms of curriculum and school life, human resources and financial and material resources. The research involved all unit employees, teachers and support staff and also parents of enrolled children. SWOT method is used in order to determine the strengths and weaknesses of the organization. By processing the information obtained from surveys concerning job satisfaction and organizational communication and parents questionnaires on kindergarten-family partnership, an organizational development program has been developed. Organizational development program involves intervention in three main areas: promoting the image of the kindergarten in the community, developing educational partnerships and training of human resources. In order to develop human resources is very important how the training is made to be effective, the objective being to improve individual, team and organization performance, to help develop a positive culture of the organization, to contribute to change management, by providing knowledge and skills necessary to cope with new situations. The future of educational organizations and its success depends to a large extent on the existence of these organizational development programs and in particular on the involvement of leaders in organizational development.

In a recent posting, a parent uploaded and tagged a picture of their 18 year old son as a little boy dressed in a tutu. Once tagged, the photo became accessible to the son's entire Facebook friend network with a corresponding newsfeed of the action. The mortified son quickly responded to the posting by untagging and disassociating the image from his identity. He also made it clear to his parents that there needed to be a mutually agreed upon posting criterion with his parents so this kind of privacy invasion did not occur again. As ...

Resumo: O presente trabalho analista a postura do comunicador quanto à realidade de administrar crises empresariais. Apresenta um mix de Comunicação Social, dizendo que um bom comunicador, administrador de crises, deve gerir e estar presente durante todos os ...

While workplace studies provide a multifaceted insight into the reality of the subtitling profession, they also present certain challenges. Taking the research project 'The subtitling ecosystem: A workplace study of roles, interactions, and resources' as an example, this article reflects on some of the challenges faced at various stages of such a study. The project, which was carried out in collaboration with a bilingual Swiss TV channel, aimed to analyze the subtitling process and suggest possible improvements. During the planning stage, several aspects needed to be clarified, from drawing up a cooperation agreement to obtaining ethical clearance and organizing on-site visits. Further challenges arose when the research team arrived at the workplace for the field research stage. They first needed to familiarize themselves with the team structure, workplace jargon, and how the different segments of the subtitled program fitted together. After completion of the data collection, the analysis and publication stage were marked by further challenges, such as confidentiality issues and how to accurately present the findings. While there are many challenging aspects to take into consideration for workplace studies, this article also aims to highlight their advantages and new avenues for future audiovisual translation research.

This paper presents the results of a study examining the procedures used by information systems departments when recruiting for tenure track faculty. An overview of the relevant legal environment is presented, along with a review of the current recruiting procedures used by the IS discipline. The results of the study indicate that professors use ineffective and inappropriate interviewing techniques during job interviews, including inappropriate inquiries into a candidate's children, family, age, and country of origin.

Communication is an essential process in universities. Corporate objectives, goals, relationships and control are ensured or jeopardised by the communication network put in place by university management. The name of an organisational communication unit has strategic implications, and its functions distinguish it from other units within the university. The paper uncovers various labels of universities’ corporate communication units. It shows the functions of these units; and how the labels determine their functions. In-depth interview was used to gather data from communication officers of six selected universities in southwest, Nigeria. While the descriptive survey helped to generate data from other employees of corporate communication units as well as faculty members of mass communication departments of the six selected universities. Findings show that 41.4% of the respondents did not know the name of the corporate communication unit of their universities. Communication officers af...

Operating from a perspective suggested by Kenneth Burke's analyses of “scope and reduction,” in this response essay the authors begin by reconsidering the Aristotelian and Burkean rhetorical traditions that dominate contemporary organizational rhetoric research. They argue that both traditions can be applied in ways that reduce rhetoric to technique or to discourse. Both reductions slight the complex dialectical relationships among action, agency, and structure that define rhetorical action. Using this framework, the authors examine the core essays in this special issue, concluding that although they largely avoid problems related to discoursism, they are less successful in avoiding the other form of reductionism, treating rhetoric as technique and rhetor as magician. In a coda, the authors return to the assumptions of the Platonic/Aristotelian tradition, find that it contains ethical assumptions that are problematic in a world dominated by corporate power, and suggest an altern...

The ‘global’ economic downturn and subsequent phase of austerity have prompted an ongoing search for ‘alternative’, more sustainable models of resilient and redistributive growth. Yet the geographical scope of that search – commonly centred on Anglo-American models of best practice remains limited in the face of a ‘cosmopolitan’ diversity of financial practice. This paper identifies important possibilities for advancing economic theories of resilience through new cross-disciplinary engagements with resilience research ‘by another name’ in development studies. These ideas are developed through an empirical analysis of faith-based charitable giving amongst the Somali migrant community in London, for whom Islam forms a major defining element of their identity and is difficult to disentangle from Somali culture. Our analysis challenges internalist conceptions of economic resilience vis-à-vis a diversity of translocal resilience practices of economic provisioning, resource redistribution...

Following Stanley Deetz's (1992) work, this paper argues that storytelling can operate as a powerful medium for corporate colonization. Stories exist as sites where subjectivity forms through the intersection of various ideologies. As one such ideology, managerialism structures the world in ways that privilege the interests of corporate elites. Using Burke's (1931) concept form, the paper suggests that stories can draw audiences into the acceptance of premises about how they should act, such that they become managerial subjects with a particular narrative structure ordering their experiences. (Contains 79 references.) (Author/RS)

Optical wireless communication (OWC) systems provide many advantages over radio frequency (RF) wireless technologies in some scenarios, including significantly higher data rates and a large amount of available license-free frequency spectrum. Recently, OWC has also been proposed in fifth generation 5G standard as a tool to augment capacity due to RF spectrum crunching challenges. Various forms of OWC can be used to augment RF capacity at both access and backhaul/fronthaul levels. Despite the major advantages and various application areas, the widespread deployment of OWC is delayed by several challenges, such as the demand to maintain strict line-of-sight alignment between transmitter and receiver in long range outdoor applications; the need to combat attenuation due to adverse weather conditions such as fog, cloud, and turbulence; to modulate light emitting diodes at high frequencies without distortion at indoor visible light communication (VLC) applications and retaining power levels within the eye safety limits for laser transmitters and comfortable illumination levels for LED transmitters.

This study examined the effectiveness of Kenya's famine early warning information (FEWI) network from 2007 to 2013. The study assessed: presence of collaborative networks (NC), strength of networks (C), organizational commitment (OC), types of information commitments (IC), and perceived impact (PE) by stakeholders at FEWI's strategy-capacitybuilding-network, the Famine Early Warning Systems Network (FEWS NET) and the coordination-implementer-network, the Kenya Food Security Steering Group (KFSSG), since 2007. The study's discussions are nested in the study's functional framework: the multitheoretical, multi-level, multi-analytical (MTML) model for studying the emergence of communication networks (Monge & Contractor, 2003). The study employed the concurrent embedded mixed methodology. The "networks and commitment FEWI survey" was distributed and responses from 191 respondents harvested online. Correlation analyses of the main variables were all positive as expected. Regression analysis confirmed by the Structural Equation Modeling (SEM) yielded significant results for the prediction of IC by NC, IC by OC and C, indicating a vibrant network of food security organizations, workers and researchers in Kenya who collaborate and use early warning information in their work. An initial SEM was not admissible. SEM goodness-of-fit measures became adequate after the NC path was purged and replaced by C. This pointed to the possibility that contacts and associations (NC) was an implied factor in participating in activities and discussions (C), thus the need to study contact links over time. The final SEM model iv demonstrated suppressing mediatory traits by IC. IC predicted PE negatively, indicating that the more informed and involved the respondents, the more dissatisfied they were with regard to the effectiveness of the FEWI network in spearheading early action. Social network analysis (SNA) revealed centrality of the Ministry of Agriculture (MoA) in the network. The strongest collaboration links were between FAO and MoA and between MoA and WFP-VAM, and NDMA, which indicated local government leadership of the mitigation task and their capacitybuilding relationship with relevant UN agencies. The field narratives text analysis found that the most discussed food security issues were consumption-related, as the top three issues mentioned was livelihood, nutrition and food production. The least discussed issues were climate-changeadaptation, biotechnology and GMO, indicating less focus on policy and planning in the network collaborative discussion and activities. The study made 10 recommendations, including grassroots participation by small-scale farmers, the education curriculum focus areas and a professional network to strengthen local connections and to drive local research and innovation for sustainable food security. This study enriched knowledge on inter-organizational dynamics in famine mitigation communities' networks. The study placed community at the center of problem-solving, a core African philosophical incline. This integrated community view is also inclined to the entitlement perspective which focuses on the political, economic and social factors in directing individual and organizational social commitment to food security. Future studies should focus on longitudinal procedures to test if the studied network dynamics remain constant over time.

This study examined the effectiveness of Kenya's famine early warning information (FEWI) network from 2007 to 2013. The study assessed: presence of collaborative networks (NC), strength of networks (C), organizational commitment (OC), types of information commitments (IC), and perceived impact (PE) by stakeholders at FEWI's strategy-capacitybuilding-network, the Famine Early Warning Systems Network (FEWS NET) and the coordination-implementer-network, the Kenya Food Security Steering Group (KFSSG), since 2007. The study's discussions are nested in the study's functional framework: the multitheoretical, multi-level, multi-analytical (MTML) model for studying the emergence of communication networks (Monge & Contractor, 2003). The study employed the concurrent embedded mixed methodology. The "networks and commitment FEWI survey" was distributed and responses from 191 respondents harvested online. Correlation analyses of the main variables were all positive as expected. Regression analysis confirmed by the Structural Equation Modeling (SEM) yielded significant results for the prediction of IC by NC, IC by OC and C, indicating a vibrant network of food security organizations, workers and researchers in Kenya who collaborate and use early warning information in their work. An initial SEM was not admissible. SEM goodness-of-fit measures became adequate after the NC path was purged and replaced by C. This pointed to the possibility that contacts and associations (NC) was an implied factor in participating in activities and discussions (C), thus the need to study contact links over time. The final SEM model iv demonstrated suppressing mediatory traits by IC. IC predicted PE negatively, indicating that the more informed and involved the respondents, the more dissatisfied they were with regard to the effectiveness of the FEWI network in spearheading early action. Social network analysis (SNA) revealed centrality of the Ministry of Agriculture (MoA) in the network. The strongest collaboration links were between FAO and MoA and between MoA and WFP-VAM, and NDMA, which indicated local government leadership of the mitigation task and their capacitybuilding relationship with relevant UN agencies. The field narratives text analysis found that the most discussed food security issues were consumption-related, as the top three issues mentioned was livelihood, nutrition and food production. The least discussed issues were climate-changeadaptation, biotechnology and GMO, indicating less focus on policy and planning in the network collaborative discussion and activities. The study made 10 recommendations, including grassroots participation by small-scale farmers, the education curriculum focus areas and a professional network to strengthen local connections and to drive local research and innovation for sustainable food security. This study enriched knowledge on inter-organizational dynamics in famine mitigation communities' networks. The study placed community at the center of problem-solving, a core African philosophical incline. This integrated community view is also inclined to the entitlement perspective which focuses on the political, economic and social factors in directing individual and organizational social commitment to food security. Future studies should focus on longitudinal procedures to test if the studied network dynamics remain constant over time.

Though it may have various senses to different organizations-interaction, relationship, exchange, influence, control, power and community; in its application, informal communication typically occurs outside of customary official channels. It is not only a significant part of the communication networks of an organization but also has an important influence on it. This form of communication does not follow the ordinary stipulations because it is based on personal connections of the organization's members, since it moulds, mainly, personal or group interests. Various studies on this area stress on the fact that many managers overlook the importance of informal communication as they rely solely on formal channels of information flow. In this line of argument, the current paper investigates the place of informal communication in two selected Universities in Meru District-Arusha region. Specially, the present study was guided by two objectives which were intended to identify and determine: (i) forms of informal communication which are common in the researched institutions and (ii) the importance of informal communication in organizational performance. The researcher targeted both academic and administrative staff with the later involving top management personnel, necessitating the use of stratified and purposive to select a total of 54 respondents. The research sought to collect qualitative data, thereby, using qualitative research approach. Qualitative research approach was employed in order to collect qualitative data concurrently through scaled-items questionnaire and open-ended interviews, and analyse them separately, but merge the results during analysis and interpretation. Analysis of data from questionnaires involved simple calculations on excel while thematic analysis was applied regarding interview data. Interpretation and eventual discussion based on side-by-side comparison of the two forms of data. Generally, findings from the field revealed that most top management in the researched Universities do not treat informal messages with the required importance. Chief forms of informal flow of information were found to be casual talks during tea/ lunch break (rumour and gossip), walk and talk as well as single strand network. On the other hand, the findings show that informal messages are indispensable, quicker and plenty, may increase sense of job satisfaction and aid in workers' emotional relief; thereby making informal communication very crucial in organizational performance. The researcher eventually recommends for a well-developed policy for information flow to avoid negative effects of rumour and gossip. Managers are advised to take informal messages seriously so as to utilize their positive feedback and get rid of the negative ones. The researcher also recommends for further studies on the best practices on handling flow of informal messages, how to fully utilize the potentials of informal communication and comparison between the positive and negative feedback of informal communication in organisational settings to mention but a few.

Purpose -This paper aims to advance buyer-supplier relationship management research by integrating transaction cost economics, social exchange theory, and institutional theory. The specific purpose is to identify the determinants of relational adaptation in the service relationship. Design/methodology/approach -This study used a field survey to collect data. It used structural equation modeling for data analyses. It collected data from the population of supplier organizations of a focal firm, which is an international container port terminal operator. Findings -We find that that transaction specific investment, business uncertainty, trust, and social respect are positively related to a supplier's relational adaptation. Research limitations/implications -this research provides a synthesis of effects of exchange hazards, relational norms, and legitimacy to explain a supplier's adaptation behaviors. Practical implications -Our study has several managerial implications that are helpful for firms to elicit adaptation from their partner firms. First, specific investment can be useful to serve as an interfirm governance mechanism to attain relational adaptation. Second, the development of trust and social respect in customer relationship is important for firms to attain relational adaptation. Originality/value -The novelty of this paper lies in an integrative synthesis of transaction cost economics, social exchange theory, and institutional theory. Based on three different mechanisms, we provide a holistic explanation for relational adaptation behaviors in buy-supplier relationship.

RESEARCH OBJECTIVE: The objective of the publication is to present the results of the research that casts new light on the issue of communication in the organisation. The research is intended to fill another gap in terms of recommendations for the development of communication competences of managers of the organisation with specific characteristics. THE RESEARCH PROBLEM AND METHODS: The research raised the issue of the interpersonal communication process in the surveyed organisation. A survey method was used as the main research method. The survey was anonymous and pen-and-paper personal interview. THE PROCESS OF ARGUMENTATION: The first part of the paper presents the terminology of interpersonal communication in the organisation as a theoretical basis for research. Then, the results of own research were reviewed together with a critical analysis based on the adopted issues. The paper concludes with key conclusions and recommendations. RESEARCH RESULTS: The results of the research s...

O presente artigo discute perspectivas dos estudos da midiatização e suas contribuições para o campo da comunicação especialmente a partir de propostas de análise de Eliseo Verón (1997) e de Pedro Gilberto Gomes (2017) para, em um momento posterior, realizar alguns apontamentos que nos auxiliem na compreensão de um processo específico de midiatização referente às compreensões dominantes sobre o rural brasileiro. Verón (1997) compreende que, mesmo antes de desenvolvermos uma boa teoria sobre a midiatização, estaríamos apostando em uma fase posterior desse processo. O autor refere-se especialmente à hipótese de Jean-Pierre Balpe (1995) de que as sociedades pós-industriais estariam adentrando em uma etapa de hipermidiatização. Em situações de rápida mudança social, a hipérbole é talvez uma posição retórica inevitável. Hipérboles positivas, habitualmente utopistas, por parte dos tecnocratas que constroem estes discursos que

Although extensive research has been done on teaching emails and on the use of emails in organisations, little research exists about how to incorporate organizational practitioners' views as the voices of the community of social practice. To remedy this pedagogical gap, this article uses a genre approach to discuss organizational practitioners' views on the use of email in organizational settings. It also develops seven teaching and learning stages for situated learning and teaching in business communication based upon the presented study findings.

The evaluation was conducted from March to December, 1982, from the perspective of a needs assessment concerning students, program, staff, resources, and communication. Data were analyzed quantitatively and qualititatively by content analysis procedures. .Findings indicated that student satisfaction was high except on the senior high level, and that all students desired more Canadian friends. Program needs were analyzed by program type. At the elementary level an information gap on the administrative level appeared as well as problems with transportation, both finanCial and in terms of instructional time. On the secondary level, the reception class model appeared generally effective, with some needs identified in the administrative structure, vocational programming, in-school reception classes, and integration into the regular program. Other programs were studied and recommendations were made about their expansion or termination. Staff needs included clarification of preparation time, staffing ratio, preservice training, and on-going professional development. Resource needs were limited indicating satisfactory program funding. Severe communication needs surfaced both within the'organization and between home and school. The study concluded by urging a policy of multiculturalism and of integration of students into the classroom and into the Canadian mainstream. (Author/AMH)

In this article, we explain how secrecy influenced the communication and decision-making processes within COINTELPRO-Black Nationalist Hate Groups, the FBI’s covert program to disrupt left-leaning Black political organizations between 1967 and 1971. Memos exchanged between the FBI Director and field offices reveal how the organization strategized to conceal its identity as the source of anonymous communication. The Bureau developed explicit techniques for managing the content of their messages, the materials used to construct print messages, and the distribution of those messages. The Bureau’s techniques suggest that organizational secrecy involves a high degree of coordination between members, but it may also endanger the organization’s longevity and the public welfare.

In this article, we explain how secrecy influenced the communication and decision-making processes within COINTELPRO-Black Nationalist Hate Groups, the FBI’s covert program to disrupt left-leaning Black political organizations between 1967 and 1971. Memos exchanged between the FBI Director and field offices reveal how the organization strategized to conceal its identity as the source of anonymous communication. The Bureau developed explicit techniques for managing the content of their messages, the materials used to construct print messages, and the distribution of those messages. The Bureau’s techniques suggest that organizational secrecy involves a high degree of coordination between members, but it may also endanger the organization’s longevity and the public welfare.

A typology developed from case structure and argumentation theory was used in an analysis of case types that evolved in the discussion of 12 issues during a 10-hour bargaining session between negotiators for teachers and a school board. Case types in the typology were (1) nead-plan, which argues for the need to change the status quo; (2) comparative advantage, which argues that a suggested proposal will provide benefits beyond those of the current system; and (3) goals criteria, which offers a policy proposal that explicitly rejects the status quo goals or their priority. In addition, the typology contained dimensions of case fit, including agreement by both sides on the type of case presented and the way to address it, agreement to case type but not fit, and disagreement on both dimensions. Transcriptions of the negotiating sessions were analyzed by plotting the development of arguments and issues. Results indicated that comparative advantage cases emerged more frequently than did the other types of cases, and that problem solving or integrative bargaining evolved from disagreement on case type or case fit that led both sides to search for alternative proposals. Agreement on case type and case fit that remained constant throughout the sessions led to settlements derived from trade-offs. (A "flow chart" and a case analysis of one issue in the negotiating session are appended.) (FL)

En años recientes, en distintos tipos de organizaciones, se han desarrollado estudios de comunicación organizacional (CO) con el propósito de aportar elementos que permitan el logro de sus objetivos organizacionales. Estos estudios se han realizados a partir de las distintas disciplinas; pocos son los estudios sobre el comportamiento de la comunicación en las organizaciones a partir de las ciencias de la comunicación, a pesar de que ésta tiene mucho que aportar. Este trabajo tiene como propósito ofrecer algunos criterios de sistematización respecto al concepto de comunicación organizacional, puesto que el término ha sufrido transformaciones a lo largo del tiempo y de las distintas fuentes teórico-metodológicas que los académicos han empleado. El fin último es dar pasos en el desarrollo de los estudios de la comunicación organizacional, labor que apenas empieza. El primer paradero que se trata se refiere al reconocimiento de las bases epistemológicas que se ha estudiado en USA y América Latina. El segundo aborda los estudios más recientes de organizaciones mexicanas que tratan temas de comunicación interna y comunicación organizacional. Para lo cual se analizan 16 trabajos publicados en revistas reconocidas por EBSCO Host y 49 trabajos presentados en el Grupo de Investigación (GI) Comunicación Integral de las Organizaciones en los Encuentros AMIC del 2008 al 2012. Comunicación, comunicación organizacional, teoría de las organizaciones.

The purpose of this paper is to emphasize the relationships between communication, on the one hand, and performance and satisfaction of individuals within the organizational groups, on the other hand. The proposed framework is based on horizontal communication as well as on the main types of organizational networks, both formal and informal. First, we stress the relationship between group performance, the satisfaction of individual members of these groups and the configuration of the organizational communication network presented in the literature. Secondly, we argue that there are situations in the dynamics of today's organizations where these relationships are sometimes quite different, and finally we discuss the implications of different types of communication networks on performance and satisfaction.

This meta-analysis systematically reviews the extant literature to examine the profound impact of online reputation, conceptualized as digital perception, on organizational value. In an increasingly interconnected global economy, online reputation has transitioned from a peripheral concern to a central, intangible economic asset. This paper synthesizes empirical evidence from studies published between 2000 and 2025, employing a systematic search strategy across major academic databases. The analysis aims to quantify the strength and direction of the link between digital perception and various facets of organizational value, including sales, brand equity, stock market performance, and talent acquisition. Furthermore, it identifies key drivers of this relationship, explores sectoral variations, and discusses the inherent measurement challenges. The findings underscore the indisputable role of online reputation in shaping economic outcomes, highlighting its critical importance for strategic management in the contemporary digital landscape. This review contributes to a deeper theoretical understanding of digital assets and offers practical implications for organizations seeking sustainable competitive advantage.

Choose a "good" problem How to Make Smart IT Choices Phase 1 Understand the problem and its context Present results in a business case Specify your program or business objective Identify and assess stakeholders Analyze the problem or process to be tackled Compare risks Compare costs and expected performance Make and explain final choices Find relevant practices, tools & techniques Develop and test alternative solutions Phase 2 Identify and test solutions Phase 3 Evaluate alternatives and make smart choices Making Smart IT Choices Part Two: Smart IT Skills, Techniques, and Tools surveys allow you to preserve the anonymity of respondents. You are more likely to increase the number of responses when people know their opinions are anonymous. Careful design and field testing. The survey questions must be carefully designed and field-tested. You must know what questions to ask and how to word them. Even slightly imprecise wording in the question or the answer choices can give results very different from the ones you seek. The cost of design and analysis. While the cost of a survey is relatively low for participants, a good survey design, execution, and analysis may be expensive for the researcher. Questions must be carefully designed and the answers thoughtfully analyzed, both of which take expertise and time. No chance to discuss answers. Surveys provide little or no opportunity for participants to discuss, elaborate, or explain answers. Respondents who do not understand a question may answer improperly or not at all. Potential problems with the sample. Biases or flaws in a sample can make it difficult or inappropriate to generalize results to the larger population. Absence of sampling. If you do not use statistical sampling, you cannot generalize your findings beyond the group you actually contacted. This is fine when the group is relatively small and well known. For example, if you want to know what every person on your staff thinks about the new proposal, you can ask them all, and report your results without worrying about statistical validity.

In our quest to find ways to make journalism more interactive and engaging, the JoLT team at American University concluded that the design principles that make gaming so captivating and lucrative can be applied to the challenges facing the news industry.

Esta pesquisa traz um levantamento bibliográfico sobre o etnoconhecimento das plantas medicinais e, em especial, sobre o látex da espécie Himatanthus Drasticus (Mart.) Plumel, conhecida popularmente como Janaúba. Foram analisados alguns artigos e documentos eletrônicos disponíveis em uma base de dados científicos nos últimos 10 anos. Portanto, notou-se que é perceptível que o janaúba é uma planta medicinal com grandes benefícios para o ser humano, mas se tratando de comercialização de formulações farmacológicas ainda é pouco investigado. Logo, esta planta medicinal precisa de mais estudos sobre o teste fitoquímico e a elucidação do potencial terapêutico do látex de Janaúba.

The present work consists in the investigation of a theoretical framework on communication, organizational communication, public relations, identity, image and reputation, internal communication, internal communication audit and global, commercial and institutional communication...

One of the 21 tribal groups in North Maluku, the Togutil Tribe still closely upholds its traditional beliefs and practices. They also form their own community and restrict interaction and communication with other ethnic groups, such as the Maba tribe. This study aimed to determine how opinion leaders' role in the acculturation between the Togutil tribe and the Maba tribe caused acculturation in East Halmahera Regency. The research approach used is qualitative research, which seeks to understand, explain and analyze the acculturation process between the Togutil tribe and other ethnic communities in the "Gam Rangge" customary area of East Halmahera Regency. The results showed that the communication process between the Togutil tribe and religious leaders, traditional leaders, community leaders and the government had been going on for a long time since 1984 and had a direct impact on cultural acculturation. The existence of religious leaders and community leaders has an es...

Communication is very important in human life, especially in organizations. Certainly, organizationl behaviour involves communication. Without communication within the organization, organizing effort may not run smoothly. The researcher will raise how organizational communication occurs between the government and the people of Pabauran Village to improve its the tourism. In this research, a qualitative method which involved an interpretation process on the condition of the natural subject is used. The strategy of this case study leads to derivative social units with steps starting from collecting data with active participant observation and interviews, then analyzing the organizational communication relationship within the organization in its management with the Village Officials, data processing, and analysis that produces conclusions. The results obtained were Community -Based Tourism (CBT) which is a village that has a culture of harmony between religious communities is needed through implementation of downward communication within the managing officials.

Communication is very important in human life, especially in organizations. Certainly, organizationl behaviour involves communication. Without communication within the organization, organizing effort may not run smoothly. The researcher will raise how organizational communication occurs between the government and the people of Pabauran Village to improve its the tourism. In this research, a qualitative method which involved an interpretation process on the condition of the natural subject is used. The strategy of this case study leads to derivative social units with steps starting from collecting data with active participant observation and interviews, then analyzing the organizational communication relationship within the organization in its management with the Village Officials, data processing, and analysis that produces conclusions. The results obtained were Community -Based Tourism (CBT) which is a village that has a culture of harmony between religious communities is needed th...

As a field, organisational communication began because of a confluence of national and global events. These events included military training needs and changing labour force requirements and interests, as well as growing appreciation for how communication enables particular processes and outcomes and how communication constitutes realities locally and globally (see Ashcraft, Kuhn

In the last few years, the fields of management, social psychology, and business operations have all paid a large amount of attention to the academic idea of job satisfaction. This paper looks at more than a decade of research into what makes people happy at work and what happens to them as a result. Companies have started to realize that their employees are their most valuable asset in this time of rapid change. There is no specific model of the job satisfaction of construction workers in developing countries. Thus, this paper evaluates the different job satisfaction models and also proposes an integrated job satisfaction model for construction industry workers. The data were collected from experts in the construction industry using a questionnaire survey and almost 290 experts participated in this research to assist in the development of the model. The data were analyzed using SPSS. The model was developed and validated using Smart PLS. Eight key aspects were found to be very important to improving the job satisfaction of construction workers in developing countries. Job compensation packages given to construction workers, work-life balance, career growth, and job security are the top key features investigated in this study. It is concluded that satisfied and motivated employees are imperative for the construction business, and that this is also a key factor that separates successful companies from others. The findings of this paper contribute to UN-SDG 8 "Decent Work and Economic Growth" and UN-SDG 9 "Industry, Innovation, and Infrastructure".

This research explores how language choices in communication within Pakistani educational institutions influence their staff think, perform and make decisions in management departments.  Critical Discourse Analysis was employed  to analyze how leadership styles create workplace relationships through language use and power structures in management communication. The research gathered  qualitative data from interviews and conversations about management communication within the premises of educational  institutions. The findings suggest that leaders through their communication choices, involves and engage  employees with the help of deliberate metaphors and structuring stories. The study also found that positive framing fosters motivation and cooperation, whereas negative framing lead to resistance and stress. The research proposes employee leadership training that teaches effective communication and interactive engagement to boost workplace motivation. The findings show that adding discourse analysis to leadership development builds better organizational communications and support open team collaboration.

Este trabalho tem como objetivo principal, subsidiado pela pesquisa bibliográfica, articular a ideia de influenciadores digitais como aliados nas estratégias de gestão de crises de imagem e reputação. Para tal, são observados dois casos empíricos, intencionalmente selecionados por conta da reverberação que tiveram junto à opinião pública. Ao final, observa-se como os influenciadores digitais podem ser oportunos para a contenção de crises, quanto podem atrapalhar o processo.