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Outline

Psychological Aspects of AI

2020, An Introduction to Ethics in Robotics and AI

https://doi.org/10.1007/978-3-030-51110-4_7

Abstract

In this chapter we discuss how people relate to robots and autonomous systems from a psychological point of view. Humans tend to anthropomorphise them and form unidirectional relationships. The trust in these relationships is the basis for persuasion and manipulation that can be used for good and evil. In this chapter we discuss psychological factors that impact the ethical design and use of AIs and robots. It is critical to understand that humans will attribute desires and feelings to machines even if the machines have no ability whatsoever to feel anything. That is, people who are unfamiliar with the internal states of machines will assume machines have similar internal states of desires and feelings as themselves. This is called anthropomorphism. Various ethical risks are associated with anthropomorphism. Robots and AIs might be able to use "big data" to persuade and manipulate humans to do things they would rather not do. Due to unidirectional emotional bonding, humans might have misplaced feelings towards machines or trust them too much. In the worst-case scenarios, "weaponised" AI could be used to exploit humans.