DSS design: a systemic view of decision support
1985, Communications of the ACM
https://doi.org/10.1145/4372.4374Abstract
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AI
The paper presents a comprehensive, systemic view of Decision Support Systems (DSS), integrating diverse perspectives found in the literature into a coherent body of knowledge. It defines classical system attributes relevant to DSS, examines the implications of the systemic approach for DSS design, and argues for a context-driven methodology that prioritizes the role and environment of DSS. The study highlights the necessity of understanding environmental conditions and their influence on DSS architectures and components, suggesting that meaningful advancements in DSS design stem from this systemic understanding.
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