International Journal for Quality Research

The overall goal of this paper is to empirically analyze the augmentation and integration of ISO 9001-based quality management systems with ISO 14001-based environmental and other standardized management systems. Results from a survey of 298 organizations headquartered in the Spanish regions of Catalonia and the Basque Country are presented. All surveyed organizations were registered to both ISO 9001: 2000 and ISO 14001: 2004, while some had further management system standard certificates, for example in occupational health and safety and social responsibility. Various aspects of augmentation and integration, such as the usage of additional subsystem standards, the process of integration and the conduct of audits, are discussed through largely descriptive analyses.

Innovar: Revista de Ciencias Administrativas y Sociales

This paper describes the experience of a Spanish case that implemented the UNE 166002:2006 standard. After a brief review of innovation management in general, the paper describes the history, objectives, and content of the UNE 166002:2006 Spanish standard and the family of standards to which it belongs. The paper then presents a case study of the implementation of the standard in a manufacturing company, describing the benefits and difficulties of the implementation as detected by the company personnel involved. The paper concludes with a discussion of the desirability and feasibility of creating an international innovation management standard and a new generation of innovation management processes based on a standard for innovation.

Journal of Cleaner Production, 2012

In the last few years, many organizations have chosen to implement standardized Management Systems (MSs), such as the ones based on ISO 14001 and ISO 9001. However, few studies exist on how firms carry out the process of auditing these MSs.

Total Quality Management & Business Excellence, 2012

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Tehnički Vjesnik, 2017

The paper is focused on analysis concerning Quality Management System (QMS) and innovation performance relationship in Montenegrin firms. In accordance with that we firstly present literature about innovations performance in ISO 9001 certified firms around the world. Some of these empirical studies prove a positive influence of ISO 9001 on innovation, while the others provide opposite results. In addition, we performed empirical analysis on data extracted from survey of Montenegrin firms. Using an Ordinary Least Square regression (OLS) we show that ISO 9000 certification influences innovation performance positively.

Management system standards, also called meta-standards, have been adopted by an increasing number of organizations across the world. Although these management system standards are based on the same type of management principles and institutional arrangements, the literature remains scattered, with diverse studies focused on specific standards and published in various journals. The main objective of this paper is to analyse the academic research on meta-standards through an integrative review intended to shed light on the main conclusions and substantial advances made in this area. This integrative review focuses more specifically on the two main meta-standards which have been adopted by more than 1.3 million organizations worldwide: ISO 14001 and ISO 9001.The paper contributes insights into the main streams of the literature and current knowledge gaps to be addressed in future research on the various issues related to meta-standards: global governance, diffusion processes, motivations, benefits of adoption and impacts on performance, internalization, integration, consultancy and auditing.

Systems, 2015

The growing proliferation of management systems standards (MSSs), and their individualized implementation, is a real problem faced by organizations. On the other hand, MSSs are aimed at improving efficiency and effectiveness of organizational responses in order to satisfy the requirements, needs and expectations of the stakeholders. Each organization has its own identity and this is an issue that cannot be neglected; hence, two possible approaches can be attended. First, continue with the implementation of individualized management systems (MSs); or, integrate the several MSSs versus related MSs into an integrated management system (IMS). Therefore, in this context, organizations are faced with a dilemma, as a result of the increasing proliferation and diversity of MSSs. This paper takes into account the knowledge gained through a case study conducted in the context of a Portuguese company and unveils some of the advantages and disadvantages of integration. A methodology is also proposed and presented to support organizations in developing and structuring the integration process of their individualized MSs, and consequently minimize problems that are generators of inefficiencies, value destruction and loss of competitiveness. The obtained results provide relevant information that can support Top Management decision in solving that dilemma and consequently promote a successful integration, including a better control of business risks associated to MSSs requirements and enhancing sustainable performance, considering the context in which organizations operate.

2016

The growing proliferation of management systems standards (MSSs), and their individualized implementation, is a real problem faced by organizations. On the other hand, MSSs are aimed at improving efficiency and effectiveness of organizational responses in order to satisfy the requirements, needs and expectations of the stakeholders. Each organization has its own identity and this is an issue that cannot be neglected; hence, two possible approaches can be attended. First, continue with the implementation of individualized management systems (MSs); or, integrate the several MSSs versus related MSs into an integrated management system (IMS). Therefore, in this context, organizations are faced with a dilemma, as a result of the increasing proliferation and diversity of MSSs. This paper takes into account the knowledge gained through a case study conducted in the context of a Portuguese company and unveils some of the advantages and disadvantages of integration. A methodology is also proposed and presented to support organizations in developing and structuring the integration process of their individualized MSs, and consequently minimize problems that are generators of inefficiencies, value destruction and loss of competitiveness. The obtained results provide relevant information that can support Top Management decision in solving that dilemma and consequently promote a successful integration, including a better control of business risks associated to MSSs requirements and enhancing sustainable performance, considering the context in which organizations operate.

Education Research International

Innovation in organizations, particularly in the public sector, aims at reducing costs and increasing the quality of goods and services. Thereby, a key aspect of ensuring organizational excellence is adopting innovative practices that allow the development and incorporation of novel concepts appropriate for optimizing IMS. The study is aimed at investigating the relationship between IMS, organizational excellence, and innovation. The techniques used in this study are mostly quantitative and primarily based on qualitative strategies, including phenomenology, narrative studies, grounded principal studies, interviews, and case studies. The final results of the inspection show that integrated management tools have a great impact on organizational excellence and innovation. Each result (indirect/overall) is statistically huge. IMS provides a management philosophy for the team, allowing the correct management of the technology and achieving the desired results. Therefore, IMS may also ben...

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Abstract: This article reports on a questionnaire study aimed at empirically validating a set of hypotheses pertaining to management systems (MSs) in organizations, developed from previous studies, with emphasis on the innovation MS and its relation with other MSs. The article elaborates upon previous research on MSs integration and their evolving nature from being order winners to become market qualifiers. The innovation MS may well represent a means of systematically promoting innovation across the organization, improving how the organization deals with the ever running cycle leading to commoditization of what once were innovative products, and transforming what once were competitive advantages into market entry requirements. A questionnaire study was carried out to submit the hypotheses to the scrutiny of academics, consultants and practitioners from industry. The paper exposes the theoretical grounds that led to the hypotheses and presents the results obtained with the questionnaire study. Improved resource management, cost cutting, added performance, improved communication and increased competitiveness were hypothesized as benefits resulting from integration of MSs in organizations. Hypothetical advantages of implementing innovation MSs in organizations and valid reasons to place them at the core of the integrated group of MSs in organizations were also subjected to the questionnaire respondents’ scrutiny. Keywords: Questionnaire study; management systems; competitive advantages; market entry requirements; innovation