A Typology of Knowledge Co-creation in Social Networks
2017
Abstract
Creating new knowledge is a core process in managing and enabling knowledge especially though socialisation in social networks. The social nature of social technologies and knowledge creation attracts research on knowledge creation in social networks. Social technologies a less costly but yet collaborative and diverse platforms for social networking, creating new knowledge and leveraging personal and collective knowledge. Building a knowing organisation may extend beyond knowledge sharing into creation of new knowledge. This paper explores existing aspects regarding joint creation of knowledge "knowledge co-creation" in social networks. The paper demonstrates how the empirical ideas on cocreation can be useful in exploring knowledge co-creation. This discussion explores and introduces the scope of knowledge co-creation in online social networks. We derive a typology of knowledge co-creation that suggests pathways and hypothetical propositions into exploring knowledge co-creation of in social networks.
References (52)
- Adriani, L. 2013. "Social Capital: A Road Map of Theoretical Frameworks and Empirical Limitations," Birkbeck Universty of London, London.
- Allee, V. 2000. "The Value Evolution: Addressing Larger Implications of an Intellectual Capital and Intangibles Perspective," Journal of intellectual capital (1:1), pp. 17-32.
- Bolisani, E. (ed.) 2008. Building the Knowledge Society on the Internet: Sharing and Exchanging Knowledge in Networked Environments. Hershey, PA, USA: IGI Global.
- Chennamaneni, A., and Teng, J. T. 2011. "An Integrated Framework for Effective Tacit Knowledge Transfer," AMCIS.
- Cheung, C. M., Chiu, P.-Y., and Lee, M. K. 2011. "Online Social Networks: Why Do Students Use Facebook?," Computers in Human Behavior (27:4), pp. 1337-1343.
- Choi, H., and Burnes, B. 2013. "The Internet and Value Co-Creation: The Case of the Popular Music Industry," Prometheus (31:1), pp. 35-53.
- Choo, C. W. 2006. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge and Make Decisions. New York: Oxford University Press.
- Dalkir, K. 2011. Knowledge Management in Theory and Practice. Cambridge, Mass., UNITED STATES: MIT Press.
- Davenport, T. H., and Prusak, L. 2000. Working Knowledge: How Organisations Manage What They Know. Boston Massachusetts: Havard Business School Press.
- De Koning, J. I., Crul, M. R., and Wever, R. 2016. "Models of Co-Creation," Service Design Geographies. Proceedings of the ServDes. 2016 Conference: Linköping University Electronic Press, pp. 266-278.
- Durugbo, C., and Pawar, K. 2014. "A Unified Model of the Co-Creation Process," Expert Systems with Applications (41:9), pp. 4373-4387.
- Elsharnouby, T. H. 2015. "Student Co-Creation Behavior in Higher Education: The Role of Satisfaction with the University Experience," Journal of Marketing for Higher Education (25:2), pp. 238-262.
- Fernie, S., Green, S. D., Weller, S. J., and Newcombe, R. 2003. "Knowledge Sharing: Context, Confusion and Controversy," International Journal of Project Management (21:3), pp. 177- 187.
- Frow, P., Nenonen, S., Payne, A., and Storbacka, K. 2015. "Managing Co-Creation Design: A Strategic Approach to Innovation," British Journal of Management (26:3), pp. 463-483.
- Frow, P., Payne, A., and Storbacka, K. 2011. "Co-Creation: A Typology and Conceptual Framework " ANZMAC, Perth, WA, pp. 1 -6.
- Füller, J., Hutter, K., and Faullant, R. 2011. "Why Co-Creation Experience Matters? Creative Experience and Its Impact on the Quantity and Quality of Creative Contributions," R&D Management (41:3), pp. 259-273.
- Greenhalgh, T., Jackson, C., Shaw, S., and Janamian, T. 2016. "Achieving Research Impact through Co-Creation in Community-Based Health Services: Literature Review and Case Study," The Milbank Quarterly (94:2), pp. 392-429.
- Héliot, Y., and Riley, M. 2010. "A Study of Indicators of Willingness in the Knowledge Transfer Process," Journal of Management & Organization (16), pp. 399-410.
- Hilton, T., Hughes, T., and Chalcraft, D. 2012. "Service Co-Creation and Value Realisation," Journal of Marketing Management (28:13-14), pp. 1504-1519.
- Hsieh, P.-L. 2015. "Encounters in an Online Brand Community: Development and Validation of a Metric for Value Co-Creation by Customers," Cyberpsychology, Behavior, and Social Networking (18:5), pp. 286-295.
- Hughes, T. 2014. "Co-Creation: Moving Towards a Framework for Creating Innovation in the Triple Helix," Prometheus (32:4), pp. 337-350.
- Huysman, M., and De Wit, D. 2004. "Practices of Managing Knowledge Sharing: Towards a Second Wave of Knowledge Management," Knowledge and process management (11:2), pp. 81-92.
- Ind, N., and Coates, N. 2013. "The Meanings of Co-Creation," European Business Review (25:1), pp. 86-95.
- Ipe, M. 2003. "Knowledge Sharing in Organizations: A Conceptual Framework," Human resource development review (2:4), pp. 337-359.
- Kohler, T., Fueller, J., Stieger, D., and Matzler, K. 2011. "Avatar-Based Innovation: Consequences of the Virtual Co-Creation Experience," Computers in Human Behavior (27:1), pp. 160-168.
- Legault, L. 2016. "Intrinsic and Extrinsic Motivation," in Encyclopedia of Personality and Individual Differences, T.K. Shackelford (ed.). V. Zeigler-Hill: Springer International Publishing AG, pp. 1-4.
- Lehtimaki, H. 2016. The Strategically Networked Organization : Leveraging Social Networks to Improve Organizational Performance. Bingley, UNKNOWN: Emerald Group Publishing Limited.
- Liyanage, C., Elhag, T., Ballal, T., and Li, Q. 2009. "Knowledge Communication and Translation -a Knowledge Transfer Model," Journal of Knowledge Management (13:3), pp. 118-131.
- Lollo, E. 2012. "Toward a Theory of Social Capital Definition: Its Dimensions and Resulting Social Capital Types," 14th World Congress of Social Economics. Available at: http:/socialeconomics. orgPapersLollo1C. pdf.
- Lopez-Nicolas, C., and Soto-Acosta, P. 2010. "Analyzing Ict Adoption and Use Effects on Knowledge Creation: An Empirical Investigation in Smes," International Journal of Information Management (30:6), pp. 521-528.
- Martínez-Cañas, R., Ruiz-Palomino, P., Linuesa-Langreo, J., and Blázquez-Resino, J. J. 2016. "Consumer Participation in Co-Creation: An Enlightening Model of Causes and Effects Based on Ethical Values and Transcendent Motives," Frontiers in Psychology (7:793).
- Australasian Conference on Information Systems Namisango & Kang 2017, Hobart, Australia Knowledge Co-creation in Social Networks
- McDermott, R. 1999. "Why Information Technology Inspired but Cannot Deliver Knowledge Management," California management review (41:4), pp. 103-117.
- Nonaka, I., Toyama, R., and Konno, N. 2000. "Seci, Ba and Leadership: A Unified Model of Dynamic Knowledge Creation," Long range planning (33:1), pp. 5-34.
- Panahi, S., Panahi, S., Watson, J., Watson, J., Partridge, H., and Partridge, H. 2016. "Conceptualising Social Media Support for Tacit Knowledge Sharing: Physicians' Perspectives and Experiences," Journal of Knowledge Management (20:2), pp. 344-363.
- Prahalad, C. K., and Ramaswamy, V. 2000. "Co-Opting Customer Competence," Harvard business review (78:1), pp. 79-90.
- Prahalad, C. K., and Ramaswamy, V. 2003. "The New Frontier of Experience Innovation," MIT Sloan Management Review (44:4), pp. 12-18.
- Ramaswamy, V., and Ozcan, K. 2014. The Co-Creation Paradigm. Redwood City, UNITED STATES: Stanford University Press.
- Reypens, C., Lievens, A., and Blazevic, V. 2016. "Leveraging Value in Multi-Stakeholder Innovation Networks: A Process Framework for Value Co-Creation and Capture," Industrial Marketing Management (56), pp. 40-50.
- Rihova, I., Buhalis, D., Moital, M., and Beth Gouthro, M. 2013. "Social Layers of Customer-to- Customer Value Co-Creation," Journal of Service Management (24:5), pp. 553-566.
- Roser, T., DeFillippi, R., and Samson, A. 2013. "Managing Your Co-Creation Mix: Co-Creation Ventures in Distinctive Contexts," European business review (25:1), pp. 20-41.
- Saeed, R., Somayeh, H., and Mehdi Shami, Z. 2017. "The Role of Knowledge Management Processes in Erp Implementation Success," International Journal of Knowledge-Based Organizations (IJKBO) (3:7), pp. 15-26.
- Shibchurn, J., and Yan, X. 2015. "Information Disclosure on Social Networking Sites: An Intrinsic- Extrinsic Motivation Perspective," Computers in Human Behavior (44), pp. 103-117.
- Shuhua, L. 2008. "Knowledge Sharing: Interactive Processes between Organizational Knowledge- Sharing Initiative and Individuals' Sharing Practice," in Building the Knowledge Society on the Internet: Sharing and Exchanging Knowledge in Networked Environments. Hershey, PA, USA: IGI Global, pp. 1-23.
- Sulhaini, and Sulaimiah. 2017. "Assessing Value Co-Creation and New Product Success from Cultural Orientations and Relationship Marketing Perspectives," Journal of Relationship Marketing (16:1), pp. 21-39.
- Szreter, S., and Woolcock, M. 2004. "Health by Association? Social Capital, Social Theory, and the Political Economy of Public Health," International Journal of Epidemiology (33:4), pp. 650- 667.
- Yeh, Y.-c. 2012. "A Co-Creation Blended Km Model for Cultivating Critical-Thinking Skills," Computers & Education (59:4), pp. 1317-1327.
- Yi, Y., and Gong, T. 2013. "Customer Value Co-Creation Behavior: Scale Development and Validation," Journal of Business Research (66:9), pp. 1279-1284.
- Young, J. 2012. Personal Knowledge Capital. Cambridge UK: Woodhead Publishing Limited.
- Zebracki, M. 2016. "The Search for Publics: Challenging Comfort Zones in the Co-Creation of Public Art," Cultural Geographies (23:4), pp. 739-744.
- Zhang, L., Helander, M. G., and Drury, C. G. 1996. "Identifying Factors of Comfort and Discomfort in Sitting," Human factors (38:3), pp. 377-389.
- Zwass, V. 2010. "Co-Creation: Toward a Taxonomy and an Integrated Research Perspective," International Journal of Electronic Commerce (15:1), pp. 11-48.