Non-intrusive estimation of QoS degradation impact on e-commerce user satisfaction
Proceedings - 2011 IEEE International Symposium on Network Computing and Applications, NCA 2011, 2011
Abstract With the massification of high speed Internet access, recent industry consumer reports s... more Abstract With the massification of high speed Internet access, recent industry consumer reports show that Web site performance is increasingly becoming a key feature in determining user satisfaction, and finally, a decisive factor in whether a user will purchase ...
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Papers by Eduard Ayguade