Papers by Sérgio André Ferreira

Educação Unisinos, 2010
, tornou-se a primeira escola portuguesa com ensino recorrente mediatizado via internet, nível do... more , tornou-se a primeira escola portuguesa com ensino recorrente mediatizado via internet, nível dos 2º e 3º ciclos e ensino secundário. Nesta investigação objetivamos compreender o modo como é exercida a tutoria e de que forma esta condiciona o desenvolvimento do processo de ensino e aprendizagem. Recorremos ao estudo de caso como forma de abordar a problemática, uma vez que tratamos tal caso com profundidade, descrevendo e analisando o modo como a tutoria é exercida em múltiplas vertentes. Os resultados obtidos mostram que a falta de experiência dos professores como estudantes e tutores de e-learnig, associada à incipiente formação no campo das TIC (Tecnologia da Informação e Comunicação) e do e-learnig, compromete a qualidade do trabalho desenvolvido e explica a transposição de modelos do ensino presencial tradicional para um ambiente mediatizado, nomadamente nas questões metodológicas e no nível dos conteúdos.

Revista Portuguesa de Investigação Educacional, Dec 1, 2012
As Instituições do Ensino Superior (IES) têm investido em ambientes virtuais de aprendizagem (Ins... more As Instituições do Ensino Superior (IES) têm investido em ambientes virtuais de aprendizagem (Institutional Managed Learning Environment-iMLE), com o objetivo de conseguir mudanças organizacionais e pedagógicas, promotoras da inovação e da competitividade. A gestão destes ambientes, que têm associada uma arquitetura complexa, é uma temática emergente na literatura, nomeadamente no capítulo das ferramentas informáticas de apoio. Neste artigo, partindo do caso do Centro Regional do Porto, da Universidade Católica Portuguesa, faz-se uma aproximação ao tema: primeiramente, é descrita a arquitetura do iMLE instituição, evidenciando-se a relação entre os vários subsistemas que a compõem, e é demonstrada a centralidade do subsistema Learning Content Management System (LCMS); seguidamente, é apresentado um contributo mais prático na gestão do iMLE; em concreto, é descrito e fundamentado o processo de conceção de uma ferramenta informática que permite gerir a integração do LCMS no processo de ensino e aprendizagem. A apresentação do problema da gestão das complexas arquiteturas dos iMLE, através de uma abordagem panorâmica, agregadora de vários conceitos e perspetivas, e a proposta de uma ferramenta informática para essa gestão são os principais contributos deste trabalho. PALAVRAS-CHAVE: ambientes de aprendizagem enriquecidos pela tecnologia, gestão, Institutional Managed Learning Environment (iMLE), Learning Content Management System (LCMS).
Ambientes de aprendizagem ricos em tecnologia – Arquitetura e contributos para a gestão
Desenvolvimento e validação de uma escala para avaliação de integração do LCMS no processo formativo no Ensino Superior
Higher education institutions (HEIs) have multiple technologic subsystems for administrative, ped... more Higher education institutions (HEIs) have multiple technologic subsystems for administrative, pedagogical management and quality purposes, which gather an immense volume of data from various sources and which do not communicate with each other. The domain of the analytic performances in Education emerges from the need to aggregate multiple sources of data, which the complexity of treatment associated with the ease of mobilizing selected information will make it possible to understand reality and optimize management actions. In this article, we present the architecture and results achieved in the development of an Academic Analytics aggregator of multiple sources of data on the educational activity.
Aproximação a um modelo de análise da integração dos LMS no processo formativo
Ferreira, Sérgio, Andrade António, (2011), Aproximação a um modelo de análise da integração dos L... more Ferreira, Sérgio, Andrade António, (2011), Aproximação a um modelo de análise da integração dos LMS no processo formativo, Congreso Internacional de Docencia Universitaria, (pp. ??-??), II CIDU 2011, Universidade de Vigo, Espanha

No ano lectivo 2003/ 2004, a Escola Basica 3/S Vitorino Nemesio, da Ilha Terceira, Acores, tornou... more No ano lectivo 2003/ 2004, a Escola Basica 3/S Vitorino Nemesio, da Ilha Terceira, Acores, tornou se a primeira escola portuguesa com ensino recorrente mediatizado via Internet, ao nivel dos 2.o e 3.o ciclos e ensino secundario. Nesta investigacao procuramos responder a questao: “Quais as perspectivas de desenvolvimento futuro do ensino mediatizado recorrente na Regiao Autonoma Acores?” Recorremos ao estudo de caso como forma de abordagem a problematica, na medida em que pretendemos tratar o caso com profundidade, compreender o modo de funcionamento do sistema na actualidade, identificar os seus principais pontos fracos e perspectivar formas de potencializar o sistema no futuro. Os resultados obtidos mostram que o modelo subjacente ao ensino mediatizado permite vencer algumas das barreiras geograficas e demograficas que o arquipelago encerra. No entanto, apresenta alguns problemas que importa resolver, nomeadamente a incipiente formacao pedagogica e as limitacoes tecnicas dos profes...

Electronic Journal of e-Learning, 2012
Research has been fertile in producing studies on pedagogical change and innovation through techn... more Research has been fertile in producing studies on pedagogical change and innovation through technology in Higher Education Institutions, namely the integration of the social media in pedagogical practice. However, there is a lack of studies on the integration of the social media in the particular field of lectures. In this context, commonly practiced, the teacher faces a wide audience and feels the need to activate mechanisms of direct instruction, for reasons of economy of time and because it is the most dominant pedagogical model. As a result there is a communication paradigm 1.0 (one-way communication, one-to-many, low or non-existent interaction). In this study, exploratory and quantitative in nature, an approach to the thematic of the exploration of the social media in order to upgrade the cognitive communication from 1.0 to 2.0 (many-to-many, interaction between all the participants) in lectures was made. On the approach to the problem, we explored a PowerPoint presentation wi...

A tematica dos Recursos Educativos Digitais (RED) e dos repositorios electronicos institucionais ... more A tematica dos Recursos Educativos Digitais (RED) e dos repositorios electronicos institucionais assume-se como uma tendencia emergente na Educacao em Portugal, ao nivel do ensino basico e secundario. A grande variedade de conteudo aberto, proveniente de diversas fontes tem originado a concepcao e o desenvolvimento de repositorios, nos quais se sistematizam os RED. Deste modo, e facilitada a sua disponibilizacao e disseminacao pela comunidade educativa, simplificando-se a actividade dos professores perante a existencia de um amplo conjunto de recursos relevantes a sua disposicao. Apresenta-se neste artigo uma caracterizacao e avaliacao de tres repositorios com visibilidade em Portugal, ao nivel do ensino basico e secundario, por recurso as principais dimensoes que interferem na qualidade dos mesmos. Indica-se nas conclusoes, os factores que poderao contribuir para a melhoria de algumas das caracteristicas dos repositorios nacionais objecto deste estudo.

A introducao da tecnologia nos sistemas de educacao do ensino superior tem registado um crescimen... more A introducao da tecnologia nos sistemas de educacao do ensino superior tem registado um crescimento elevado, nomeadamente no campo do ensino mediatizado pela Internet. Nos ensinos basicos e secundario, o ensino mediatizado pela Internet esta ainda numa fase embrionaria. A visao estrategica da tecnologia, a formacao do capital humano, a consideracao das caracteristicas especificas da formacao online, a preparacao da organizacao para aceitar o ensino online e a avaliacao das praticas, sao fatores essenciais para a implementacao eficaz destes novos ambientes de aprendizagem. Nesta investigacao, recorreu-se ao estudo de caso do ensino recorrente dos 2.o e 3.o ciclos e ensino secundario, mediatizado pela Internet, como aproximacao a tematica das implicacoes da introducao da tecnologia, associada a implementacao de um sistema de educacao online a distância, no modelo de aprendizagem. O caso em analise e pioneiro em Portugal, na medida em que a EB 3/S Vitorino Nemesio, da Ilha Terceira, Ac...

Models and instruments for assessing Technology Enhanced Learning Environments in higher education
&... more "The Bologna Process calls for a substantive change in the pedagogical model of teaching and learning in higher education, focusing on the acquisition of skills by students and not the mere accumulation of knowledge. Technology Enhanced Learning Environments (TELE) are seen as a fundamental support in teaching reengineering, and may support a more effective approach to constructive educational philosophies. The evaluation of TELE, as a means of certifying its quality, is giving rise to several initiatives and European experiences. However, the mechanisms for defining quality parameters vary according to different contexts. If assessment aims to function as a management tool, it should seek specific criteria and indicators that would allow it to respond to questions of well-defined contexts. In this study, which stems from a literature review, we present basic guidelines for TELE continuous assessment (as a management tool). Throughout this article the importance of ongoing, in-context evaluation is emphasized. Models, methods and tools to collect data that permit institutions to develop a properly contextualized assessment process are presented."
Analytics na educação: Da gestão personalizada da atividade de ensino a definição de políticas institucionais
No ano lectivo 2003/2004, a Secretaria Regional da Educacao e Cultura, da Regiao Autonoma dos Aco... more No ano lectivo 2003/2004, a Secretaria Regional da Educacao e Cultura, da Regiao Autonoma dos Acores, implementou um projecto inovador no ensino recorrente. A Escola Basica 3/ Secundaria Vitorino Nemesio tornou-se a primeira escola portuguesa com ensino recorrente mediatizado via internet. Decorridos quase cinco apos a sua implementacao, este sistema nao so se mantem, como esta generalizado a toda a regiao. A definicao de um modelo de avaliacao que permita compreender o modo como o ensino recorrente mediatizado esta organizado, como funciona e com que resultados e fundamental. Optamos pelo estudo de caso como forma de abordagem a problematica, na medida em que permite uma observacao detalhada de um contexto ou acontecimento especifico. Neste artigo, fazemos o enquadramento metodologico da investigacao
TELE 1) são fundamentais na competitividade das Instituições do Ensino Superior (IES). A globaliz... more TELE 1) são fundamentais na competitividade das Instituições do Ensino Superior (IES). A globalização das fontes do saber, o cresci

Systematic analysis of quality technology enhanced learning environments in higher education: an organizational perspective 2.0
Technology Enhanced Learning Environments (TELE) theme, in Higher Education Institutions (HEI), i... more Technology Enhanced Learning Environments (TELE) theme, in Higher Education Institutions (HEI), is a hot topic in research and it has been taken into consideration by the policies of several international organizations and countries. Several evaluation models have been proposed that cover different dimensions of TELE, and the scale of analysis of these models ranges from: i) an organizational, Cartesian, systemic and holistic view; ii) a micro view, in which certain environmental elements are considered (eg material / content, student assessment, tutoring). The HEI are complex organizations with organigrams with several levels of decision and range of action (university, schools/colleges, departments, courses,..). These structures/agents are accountable and act in different levels of TELE ranging from the holistic view, which belongs to the hierarchically superior structures, to the smaller elements of the system, namely each department or course. In this chapter, we do a literature...
IEEE Revista Iberoamericana de Tecnologias del Aprendizaje
Higher education institutions have multiple technologic subsystems for administrative, pedagogica... more Higher education institutions have multiple technologic subsystems for administrative, pedagogical management, and quality purposes, which gather an immense volume of data from various sources and which do not communicate with each other. The domain of the analytic performances in education emerges from the need to aggregate multiple sources of data, which the complexity of treatment associated with the ease of mobilizing selected information will make it possible to understand reality and optimize management actions. In this paper, we present the architecture and results achieved in the development of an academic analytics aggregator of multiple sources of data on the educational activity.
International Journal of Advanced Computer Science and Applications, 2012
This paper describes the process of the conception of a software tool of TELE management. The pro... more This paper describes the process of the conception of a software tool of TELE management. The proposed management tool combines information from two sources: i) the automatic reports produced by the Learning Content Management System (LCMS) Blackboard and ii) the views of students and teachers on the use of the LCMS in the process of teaching and learning. The results show that the architecture of the proposed management tool has the features of a management tool, since its potential to control, to reset and to enhance the use of an LCMS in the process of teaching and learning and teacher training, is shown.

Academic analytics: Anatomy of an exploratory essay
Education and Information Technologies, 2014
Investment in technological subsystems to support the activity of teaching and learning and the v... more Investment in technological subsystems to support the activity of teaching and learning and the various areas of the life of Higher Education Institutions (HEI) is of increasing importance in the implementation of the policy and strategy of these organizations. Each of these subsystems collects a huge amount of data that, if properly organized, can provide useful information for decision making and informed action, which results in the need to articulate the strategic vision with Information Systems. This study aims to identify the technological requirements and understand the technical difficulties in accessing data sources of different technological subsystems in order to facilitate dialogue between the departments which hold the data to build a future Academic Analytics in a HEI. To achieve these goals a prototype was conceived which involved the aggregation, cleansing and standardization of data sources and resulted in a database that integrates records from three data sources—the LCMS (Learning Content Management System), academic management services and quality management services. This prototype allows reports and analysis to be made. Future studies for the development and implementation of Academic Analytics that can produce information to support decision making and control of the HEI’s activity are also possible.

ACADEMIC ANALYTICS: ANATOMY OF AN EXPLORATORY ESSAY, Journal: Education and Information Technologies
Journal: Education and Information Technologies, Springer, Mar 1, 2014
Investment in technological subsystems to support the activity of teaching and learning and the v... more Investment in technological subsystems to support the activity of teaching and learning and the various areas of the life of Higher Education Institutions (HEI) is of increasing importance in the implementation of the policy and strategy of these organizations. Each of these subsystems collects a huge amount of data that, if properly organized, can provide useful information for decision making and informed action, which results in the need to articulate the strategic vision with Information Systems. This study aims to identify the technological requirements and understand the technical difficulties in accessing data sources of different technological subsystems in order to facilitate dialogue between the departments which hold the data to build a future Academic Analytics in a HEI. To achieve these goals a prototype was conceived which involved the aggregation, cleansing and standardization of data sources and resulted in a database that integrates records from three data sources—t...

International Journal of Education and Practice, Apr 4, 2014
The use of technological platforms based online has become increasingly important in the formativ... more The use of technological platforms based online has become increasingly important in the formative activity of higher education. In this context, by its almost universal use in educational institutions, the LCMS (Learning Content Management Systems) stand out. From the activity of students and teachers in these platforms a huge amount of data ends up being recorded, with great potential for management, which are not used. The idea of the Learning Analytics is related to the organization and analysis of these data, transforming them into intelligible information so that people and bodies of Institutions of Higher Education (IHE) can control actions and make more informed decisions, in terms of the adoption strategy of LCMS and the discovery of patterns that enable statistical inferences The Learning Analytics in education is in its infancy at the theoretical level, which is reflected in the difficulty in maintaining a stable discourse, and, even more evident on the practical level of development and use of these systems. This paper presents the results of the work of design, development and operationalization of a Learning Analytics system to assess the integration of the LCMS in the teaching and learning process in higher education. The proposed system combines the reading of data from two sources: from the automated reporting platform and from a scale applied to students. As a methodological approach to the subject the Design Science Research Process model was followed. The results achieved were reflected in a backoffice of the extraction and analysis system within the LCMS and in the development and validation of a scale to assess the integration of the LCMS in the formative process in higher education.
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Papers by Sérgio André Ferreira