Dudley Knox Library

The open access, open source software, and open standards concepts have been garnering increased attention in the field of librarianship and elsewhere. These concepts and their benefits and importance to libraries are examined. Benefits include lower costs, greater accessibility, and better prospects for long-term preservation of scholarly works.

Today, many libraries are at a crossroads: several of the services they have traditionally provided within their walls are increasingly made available online, often by non-library, commercial entities. For example, Web search engines provide easy access to millions of Websites, online databases provide convenient gateways to news and scholarship, and book-scanning projects make roaming the shelves seem antiquated. Meanwhile, the traditional authority and expertise enjoyed by librarians has been challenged by the emergence of peer-produced and collaborative knowledge projects, such as Wikipedia, Yahoo! Answers, or Amazon's personalized book recommendation system. Further, the professional, education, and social spheres of our lives are increasingly merging, marked by the rise of social networking services providing new interfaces for interacting with friends, the sharing of information, and professional collaboration.Libraries face a key question in this new environment: what is the role of the library in providing access to knowledge in today's digitally networked world? One answer has been to actively incorporate features of the online – “Web 2.0” – world into library services, thereby creating “Library 2.0.”Library 2.0 means bringing interactive, collaborative, user-centered, and web-based technologies to library services and collections. Launching such Library 2.0 features, however, often brings unique challenges to librarians, administrators, and patrons alike. These include: technological constraints, issues of accessibility and diversity, staffing and cost, IP/copyright concerns, privacy and data retention policies, and the overall impact on the nature and culture of the library itself.By bringing together a diverse collection of information professionals tasked with delivering Library 2.0 services, this panel discussion will outline many of the challenges of implementing Library 2.0, as well as illuminate some solutions and directions for the future. The goal of the panel is to help other information professionals navigate this uncharted terrain to foster the creation of innovative Library 2.0 services for their patrons, and reveal areas that require further attention by the profession and academia alike. This will be accomplished through guided conversation and sharing of ideas, not the traditional presentation of papers.

Initial articles have posed difficulty for end-users since the first online library catalogs. This study examines the way users search using left-anchored title searches for items that contain insignificant initial articles in a library catalog. It also investigates how users react when they do not find an item because their search phrase included an insignificant initial article. The results show that a considerable number of users do not find existing titles that have insignificant initial articles because their search strategy does not coincide with the way the Library Management System was designed to handle index and retrieve these titles. Suggestions for further research are offered.

By using Web 2.0 social bookmarking sites, libraries can more easily manage subject guides and other lists of Web resources. Social bookmarking services such as Delicious provide a one-click method to bookmark a Web site, allowing librarians to describe and categorize Web sites. Using a small amount of JavaScript, these bookmarked resources can be dynamically included in subject guides and other Web-based library resources.

Library 2.0, building on the success of Web 2.0, has the potential to provide tremendous opportunities for libraries to provide specialized service to patrons in ways never imagined before. Library 2.0 uses Web 2.0 technologies to make resources available at the point of need, at the time of need, and allows for libraries to be integrated into campus portals, course management systems (Chad and Miller 2005, 9). Library 2.0 concepts can be used to create customized book recommendations, include book reviews in the OPAC, make use of folksonomies and social tagging, create interactive virtual reference services, and much more. It also allows users to customize library resources in their own way, using their own tools.