Papers by agussalim mad arab
THE LIGHT : Journal of Librarianship and Information Science
Users are the subject and at the same time the object of library services, because users feel the... more Users are the subject and at the same time the object of library services, because users feel the most about whether the services they receive are able to meet their needs for the necessary scientific information. Therefore, the level of user satisfaction needs to be measured periodically using various methods, one of which is through surveys. The purpose of this study was to determine the level of user satisfaction for the NTB IPDN Campus for the 2022 period in the form of a User Satisfaction Index. The method used is descriptive qualitative with secondary data sources from searches or literature studies of relevant previous research results for comparison. Study results. The User Satisfaction Index for Library services in 2022 has increased by an average of 4%, when compared to the 2021 period. The highest increase in service elements is the element of service fees/tariffs with a difference of 231 points or an increase of 7%. While the element of service with the smallest differen...
The Light : Journal of librarianship and information science, 2023
Users are the subject and at the same time the object of library services, because users feel the... more Users are the subject and at the same time the object of library services, because users feel the most about whether the services they receive are able to meet their needs for the necessary scientific information. Therefore, the level of user satisfaction needs to be measured periodically using various methods, one of which is through surveys. The purpose of this study was to determine the level of user satisfaction for the NTB IPDN Campus for the 2022 period in the form of a User Satisfaction Index. The method used is descriptive qualitative with secondary data sources from searches or literature studies of relevant previous research results for comparison. Study results. The User Satisfaction Index for Library services in 2022 has increased by an average of 4%, when compared to the 2021 period. The highest increase in service elements is the element of service fees/tariffs with a difference of 231 points or an increase of 7%. While the element of service with the smallest difference is found in the element of service procedures by 27 points or 1%. Listening to all the service elements (9 elements), all of them experienced an increase in user satisfaction from the 2021 survey when compared to the 2022 survey results. The conclusion of this study is that the User Satisfaction Index for library services IPDN Campus NTB in 2022 obtained an average value for all service elements of 3.326 or converted with user satisfaction index interval values entered in the performance of service units in the GOOD category.
EAST AFRICAN JOURNAL OF EDUCATION AND SOCIAL SCIENCES, 2021
This study sought to investigate on effectiveness of online teaching and learning during the Covi... more This study sought to investigate on effectiveness of online teaching and learning during the Covid-19 Pandemic: A Case of one university in Zimbabwe. The study adopted quantitative approach in which 202 students were given an online questionnaire to fill. Data was analyzed through graphs to indicate the perception of students on effectiveness and challenges involved in the online teaching and learning. The study concludes that the e-teaching and e-learning adopted to minimize negative impact of Covid-19 Pandemic were not effective. High number of students (63% and 14%) reported that the whole process was frustrating as they could not learn effectively. Furthermore, students revealed that their failure was due to various challenges including inefficient strategies used by lecturers and difficulties to stablish and maintain relevant and fruitful interaction between lecturers and students. The learning process was monotonous. Lecturers could not convey adequate feedback and tests and a...
Institute of Computer Science (IOCS) , 2022
The dynamics of adapting to new habits during the COVID-19 pandemic have had a major impact on va... more The dynamics of adapting to new habits during the COVID-19 pandemic have had a major impact on various fields, especially in the field of education. Adjustment of adaptation to online learning is a priority policy in adapting to a new life. The Institute of Domestic Administration, West Nusa Tenggara Campus, which initially carried out direct face-to-face lectures, shifted to the use of online media and distance learning as a strategic step that must be taken to prevent the transmission of the Covid-19 virus. The purpose of this study was to know the effectiveness of online learning during the COVID-19 pandemic at IPDN NTB Campus. Methods The research uses a quantitative model with closed and open survey methods. Respondents from this study amounted to 392 Praja/students. The results of this study indicate that 50% of Praja/students want partly online learning (online), 24% want online learning, and 26% want face-to-face learning, so it can be concluded that online learning during the COVID-19 pandemic was quite effectively implemented.
The dynamics of adapting to new habits during the COVID-19 pandemic have had a major impact on va... more The dynamics of adapting to new habits during the COVID-19 pandemic have had a major impact on various fields, especially in the field of education. Adjustment of adaptation to online learning is a priority policy in adapting to a new life. The Institute of Domestic Administration, West Nusa Tenggara Campus, which initially carried out direct face-to-face lectures, shifted to the use of online media and distance learning as a strategic step that must be taken to prevent the transmission of the Covid-19 virus. The purpose of this study was to know the effectiveness of online learning during the COVID-19 pandemic at IPDN NTB Campus. Methods The research uses a quantitative model with closed and open survey methods. Respondents from this study amounted to 392 Praja/students. The results of this study indicate that 50% of Praja/students want partly online learning (online), 24% want online learning, and 26% want face-to-face learning, so it can be concluded that online learning during the COVID-19 pandemic was quite effectively implemented.
Indonesian Journal of Librarianship, 2022
Background: Library user satisfaction is one of the benchmarks in public service implementation. ... more Background: Library user satisfaction is one of the benchmarks in public service implementation. However, a measurement which is based on the indicators stated in the Ministry Regulation of State Apparatus Empowerment and Bureaucratic Reform (PANRB) Number 14 of 2017 on Guidelines of Public Satisfaction Survey Creation in Public Service Administrator Unit, has never been carried out in the Library of Governance Institute of Home Affairs NTB Campus. A similar survey was conducted in 2018 but used different indicators. Thus, a study on library users’ satisfaction index of the library services of Governance Institute of Home Affairs NTB Campus was conducted by the researchers. Purpose: This research aims at determining the index of library users’ satisfaction towards the library service of Governance Institute of Home Affairs Nusa Tenggara Barat Campus. Method: This study uses a quantitative descriptive approach along with a survey method which refers to the measurement of library use...
Uploads
Papers by agussalim mad arab