Organizations perceive ERP as a vital tool for organizational competition as it integrates disper... more Organizations perceive ERP as a vital tool for organizational competition as it integrates dispersed organizational systems and enables flawless transactions and production. This review examines studies investigating Critical Success Factors (CSFs) in implementing Enterprise Resource Planning (ERP) systems. Keywords relating to the theme of this study were defined and used to search known Web engines and journal databases for studies on both implementing ERP systems per se and integrating ERP systems with other well- known systems (e.g., SCM, CRM) whose importance to business organizations and academia is acknowledged to work in a complementary fashion. A total of 341 articles were reviewed to address three main goals. This study structures previous research by presenting a comprehensive taxonomy of CSFs in the area of ERP. Second, it maps studies, identified through an exhaustive and comprehensive literature review, to different dimensions and facets of ERP system implementation. T...
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Papers by Sazzad Azad