Books by Pat Gannon-Leary
The Informed Researcher
One of a series of booklets produced by Vitae for researchers.

Staff-Student Partnerships in Higher Education edited by Sabine Little. Published by Continuum. 2011. ISBN: 9781441187154
This edited collection builds on existing and emerging expertise in staff-student partnerships an... more This edited collection builds on existing and emerging expertise in staff-student partnerships and goes beyond the consultation model, illustrating approaches where staff and students collaborate to facilitate institutional change. Issues covered include:
• learning and teaching development
• evaluation and research
• engagement
Following the collaborative philosophy of the book, each chapter has been co-authored by a staff-student team, with staff authors and the editor taking responsibility for the academic integrity of chapters, and student authors providing their unique insights and essentially undergoing an ‘apprenticeship’ in academic writing through their collaboration with staff. The concluding chapter presents a reflective account of the collaborative experience authors underwent for this publication. Drawing together staff and student perspectives, this book will provide practitioners, researchers and institutions with a well-rounded and well-researched overview of cutting-edge student engagement practices on three continents.
Providing Effective Library Services for Research
Learning and Instruction in the Digital Age: Making a Difference through Cognitive Approaches, Technology-facilitated Collaboration and Assessment, and Personalized Communications
This chapter discusses the main features associated with virtual communities of learning (CoLs), ... more This chapter discusses the main features associated with virtual communities of learning (CoLs), including critical success factors (CSFs) and barriers. It incorporates a brief survey of the relevant literature and illustrates these features with the C2LEARN project, the goals of which include the building of CoL within two higher education institutions (one UK, one Portuguese) and a study of the concomitant benefits, barriers and CSFs. The chapter also proposes a framework for analyzing and monitoring the CSFs related to the proposed CoL.
Customer Care: A Training Manual for Library Staff
- dual use – reference work and/or training manual
- potential as a text book
- applicable to ... more - dual use – reference work and/or training manual
- potential as a text book
- applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
The book provides a detailed customer care course suitable for delivery to library staff at all levels. It can be used as a stand-alone, reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff.

Critical Design and Effective Tools for E-Learning in Higher Education: Theory into Practice. IGI Global Hershey, PA.
Changes in HE have continued in response to, or indeed in anticipation of, an increasingly compet... more Changes in HE have continued in response to, or indeed in anticipation of, an increasingly competitive environment, technological advances and shifting demands of users. Introducing new technologies into a HEI requires management of complex change processes to deliver their full potential. Innovative ideas for technology and practice may be constrained, and compromised by people and cultural reactions thereby reducing their effectiveness and limiting their potential for improving teaching and learning. The management of change in organisational practices therefore involves attention to three aspects: processes, people, and culture. This paper presents a longitudinal study of one HEI through the lens of two active participants in a number of e-learning initiatives and discusses process, people and cultural change challenges. It proposes that new evaluation frameworks are required to establish success in the implementation of new and emergent delivery modes mediated through the use of ICTs, and provides one example, the Learning Technology Practice Framework. The use of such frameworks may help with engaging academics in thinking about how to embed e-learning successfully within courses, and at a broader level within the organisation. The changes in the roles of lecturers/tutors and learners is particularly important in light of the disorientation faced by both these user groups as a result of changing organisational culture and work practices. Lecturers and students have to adapt to their new roles and be allowed the opportunity, time, rewards and training to allow them to adapt the technology to meet their needs in their different and particular contexts of use. Overall it is found that the adoption and diffusion of learning technology in higher education is likely to develop more slowly than imagined by some educational visionaries owing to the complex nature of technology implementation that is common across all sectors, be it industry or education.
Papers by Pat Gannon-Leary
Recap series paper 28, 2009
This Recap guide aims to investigate what internationalisation and international learning means ... more This Recap guide aims to investigate what internationalisation and international learning means to home students It complements the innovative research already successfully undertaken by members of the research team in respect of international learning cultures (Gannon-Leary & Crane 2009) Previous work examined the prior learning experiences and expectations of HE from the perspective of international students. The current work looks at the experiences and expectations of ‘home’ students. A companion Recap guide explores issues of Home students prior learning experiences and expectations of HE.
Recap series paper 27, 2009
This Recap guide complements the innovative research already successfully undertaken by members o... more This Recap guide complements the innovative research already successfully undertaken by members of the research team in respect of international learning cultures (Gannon-Leary & Crane 2009) Previous work examined the prior learning experiences and expectations of HE from the perspective of international students. The current work looks at the experiences and expectations of ‘home’ students and makes some comparisons. A companion Recap guide explores issues of internationalisation and further explores the ‘student voice’.
Produced on behalf of the Research & Teaching Enhancement Group, Feb 2006
Red guides paper 57, 2009
Red guides paper 58, 2009
Red guides paper 55, 2009
Red guides paper 56, 2009
Recap series paper 20, 2007
Recap series paper 15, 2007
These are published by MARCET Staff Development Resource Centre on behalf of the University. Pape... more These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
Recap series paper 16, 2007
These are published by MARCET Staff Development Resource Centre on behalf of the University. Pape... more These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
Recap series paper 3, 2007
Northumbria ELAN (2003) Students: Results of a research surveyspeaking and classwork 2 The RECAP ... more Northumbria ELAN (2003) Students: Results of a research surveyspeaking and classwork 2 The RECAP Series; Researching the Challenges in Academic Practice These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
Recap series paper 3, 2007
Northumbria ELAN (2003) Students: results of a research surveyreading and note taking 2 The RECAP... more Northumbria ELAN (2003) Students: results of a research surveyreading and note taking 2 The RECAP Series; Researching the Challenges in Academic Practice These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
Recap series paper 14, 2007
These are published by MARCET Staff Development Resource Centre on behalf of the University. Pape... more These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
Recap series paper 18, 2007
These are published by MARCET Staff Development Resource Centre on behalf of the University. Pape... more These are published by MARCET Staff Development Resource Centre on behalf of the University. Papers in this series will report research-based and evidencebased approaches to learning, teaching assessment and learning supported in HIGHER EDUCATION. The SERIES Editorial Board includes members of the Northumbria RECAP Research Network.
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Books by Pat Gannon-Leary
• learning and teaching development
• evaluation and research
• engagement
Following the collaborative philosophy of the book, each chapter has been co-authored by a staff-student team, with staff authors and the editor taking responsibility for the academic integrity of chapters, and student authors providing their unique insights and essentially undergoing an ‘apprenticeship’ in academic writing through their collaboration with staff. The concluding chapter presents a reflective account of the collaborative experience authors underwent for this publication. Drawing together staff and student perspectives, this book will provide practitioners, researchers and institutions with a well-rounded and well-researched overview of cutting-edge student engagement practices on three continents.
- potential as a text book
- applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
The book provides a detailed customer care course suitable for delivery to library staff at all levels. It can be used as a stand-alone, reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff.
Papers by Pat Gannon-Leary