This paper initiates a framework for improving product development processes. The starting point ... more This paper initiates a framework for improving product development processes. The starting point is the present gap between the theory of product and process models and their actual industrial application in practice. A case study of a multidisciplinary development process that has been processed in a simulation game is presented to concretize the needs for improvement. The case revealed that transparency of the product development process and artefact models is critical in coping with the key problems of conformance, rationale, dynamics, re-use, and milestone integration. Potential means of artefact modeling are discussed for each of the problems in order to propose directions for integrating artefact and process models.
Continuous learning in global product development: a cross-cultural comparison
International Journal of Technology Management, 2001
... and Ghoshal's [7] earlier findings on the same company, namely that Ericsson's R&am... more ... and Ghoshal's [7] earlier findings on the same company, namely that Ericsson's R&D structure ... to guide the development of local learning mechanisms with a global learning strategy. ... systems should be designed coherently with national culture, to foster knowledge creation and ...
Collaborative Innovation (VISCI) multidisciplinary research project. The project has commenced in... more Collaborative Innovation (VISCI) multidisciplinary research project. The project has commenced in 2009 and continues until the end of 2012. The main goal for the research is the investigation of virtual collaborative spaces, which allow for rich interaction in innovation activities. The project aims to achieve this through multidisciplinary collaboration and iterative prototype development. The paper will present the background, main objectives, way of implementation and expected results stemming from the research.
For effective learning, teachers' approaches to teaching and students' approaches to le... more For effective learning, teachers' approaches to teaching and students' approaches to learning should match (Trigwell, Prosser & Waterhouse, 1999). Students' individual ways of dealing with the learning environment should also be taken into account. Approaches to teaching should challenge students to develop their thinking and learning (Lindblom-Ylänne & Lonka, 1999; 2000).
The paper argues for customer-centred process development in networked construction projects, and... more The paper argues for customer-centred process development in networked construction projects, and describes the participative SimLab process simulation as a suitable development method. The application of process simulation in two selected construction projects of the same integrator company are described, and the learning and development in the integrator's customer relationship management process are analyzed. The results show, that the involvement
Organisations need to improve their ability to learn and to continue learning to keep pace with t... more Organisations need to improve their ability to learn and to continue learning to keep pace with the environment. However, the learning process does not stop at the boundaries of the single organisation, but should be placed in an inter-organisational setting in which companies complement each other in competences, capabilities and knowledge. This paper presents a number of practical results of
International Journal of Technology Management, Mar 20, 2015
This paper presents theoretical evolutionary change management principles and a simulation game b... more This paper presents theoretical evolutionary change management principles and a simulation game based business process development method, built upon these principles. The authors applied the method in two NPD process development projects in Finland. Results from the case projects and conclusions to the management of change are presented.
The paper presents a new theoretical framework for coordinating an inter-unit collaborative servi... more The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presented as a central coordination mechanism. It defines how tasks and responsibilities are shared between the collaborating units. The framework presents the factors supporting cooperation between the units, the prerequisites of the common service process, and the ways of coordination suitable for inter-unit cooperation. The framework is developed through a single-company longitudinal, qualitative case study that consists of three action research projects.
The future of simulation games: issues and challenges
Proceedings of the Ifip Tc5 Wg5 7 Third Workshop on Games in Production Management the Effects of Games on Developing Production Management Experimental Learning in Production Management, 1997
IFIP Advances in Information and Communication Technology, 2010
When a newly completed urban area does not conform to the visions, this brings disappointment for... more When a newly completed urban area does not conform to the visions, this brings disappointment for the residents and losses for the service providers in the area. In order to specify process innovations required in urban development, we conceptualise new urban areas as service innovations, and compare urban development to new service development. We conclude that developing urban areas as a process of customer-oriented service development and production is likely to lead to the satisfaction of all stakeholders.
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Papers by Riitta Smeds