Picture 1: ISO 14001 and the EMS Many practitioners and researchers have formulated a general opinion that quality and safety performance can support organization's competitiveness development, and also they can assure a solid base for the EMS design and implementation. The consequences of this practical approach will be: the minimization of financial loss, compliance with legislation, effective allocation of quality and safety responsibilities, and promotion of community goodwill (Pun & Hui, 2002). Picture 2: Quality management benefits and effects in relation with ISO 9000 eight principles Table 2: Explanation on occurrence, severity, and detection for potential risks Table 3: Definition the scale table of Occurrence (O), Severity (S) and Detection (D) In the case of the ambulance and emergency intervention service unit there have been established the assessment criteria that will be used as shown in Table 3. There have been adopted a scale with 10 points (in which 10 represents the most possible in occurrence, the most serious in severity and most detectable and 1 is the least) in order to evaluate risks. The team members of FMEA (researchers and responsible person of OHS and quality in the organization) were requested to provide their scales on evaluation of occurrence, severity, and detection for potential risks, which were averaged for calculating RPN (RPN = 160 was established as the acceptability limit). The analysis done have underlined 183 risks having a RPN s 160 and 11 risks have a RPN 2 160 (from 194 total identified risks). The acceptability of risks typology determine four scenarios: acceptable (RPN < 99), moderate (100 < RPN s 159), undesirable (160 < RPN s 199), and unacceptable (200 < RPN s 280). For the risks categories with RPN 2 160 (undesirable and unacceptable) there were identified 9 cases unacceptable, as presented in Table 4 together with the measures for their management. Table 4: Identified causes for risks with RPN 2 160 and the risk mitigation measures
