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Abstract
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Computer Science
Information Systems

Decision systems redux

Profile image of Peter B KeenanPeter B Keenan

2019, Journal of Decision Systems

https://doi.org/10.1080/12460125.2019.1631683
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38 pages

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Abstract

Looking forward, the goal of this article is to stimulate discussion and encourage novel, even radical thinking about computerized systems, especially decision systems including decision automation and decision support systems. Looking back 60 years, this article reviews definitions and articles related to the decision system concept and associated terms like automated decision system (ADS) and decision support system (DSS). This historical perspective differentiates and expands the phenomenon of a decision system to create a modern context for future applied and scholarly research and development. Looking forward, more automated decision systems will make and implement decisions. Analytics will be embedded in decision systems, decision support will proliferate, and decision systems will be part of ambient intelligent environments. Finally, computational organization research (Gasser, 1995) may expand the boundaries of computerized decision systems, help develop and test richer theory, and hence help us better understand organizational decision-making and behavior. This article expands the horizon for decisionmaking research by reviving the concept of a decision system. Perhaps this article will lead researchers to study decision systems more comprehensively.

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