Business Process and Services Computing (BPSC'07)
Abstract
Service-orientationisr ecognized as an important enablerf or increasing thee fficiencyo ft ransformationp rocesses in business. Improved flexibility is becoming an ecessity in many competitivei ndustriesw henc ompanies aref orced to quicklym eetd ynamic customer needsa nd when organizationc oncepts are increasingly basedonnetworkingw ith partners.Akeyrequirement forthe flexible bundlingo fi ndividual tasksi nb usinessp rocesses ares ervice models that have a clear linkt oh ow business is conducteda nd that ares haredw ithin as pecific community.H owever,t here is al ack of methodologies forc ombining technical andb usiness-driven servicem odelinga nd aligning it with (business) process managementa sw ella ss ourcing strategies.F or this purpose, this research discussest echniques fors ervice modelinga nd presents an extendeds ervice modelingc onceptf or theb usiness-driven discoveryo fs ervices.T he banking industry whichc urrently is facing profound transformationc hallenges wasc hosen to motivateand demonstratethe applicability of thesuggested model.
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