Knowledge management and interaction in virtual communities

Knowledge Management System was recognized as one of the key enablers in a Knowledge Management initiative. This is because KMS have been prove bring value for Knowledge Management initiatives such as eliminate distance and time barriers. Furthermore KMS also made KM more effective for the organization. As general KMS have two main functions, first managing people interaction and managing information/knowledge. Because knowledge creates from the interaction of the people, than KMS has a vital function in knowledge creation with managing people interaction. In KM on an organization, they conduct interaction by developing some activities such as: Communities of Practices, Communities of Interest, Peer Assist and Share Learning as a method to create and leverage the knowledge. The activities could be conducted manually or virtually. In support that activities done in virtual, using IT could bring potential value. In this study we would like to propose the framework for organizations on...

Encyclopedia of Networked and Virtual Organizations

2013

Knowledge Management System was recognized as one of the key enablers in a Knowledge Management initiative. This is because KMS have been prove bring value for Knowledge Management initiatives such as eliminate distance and time barriers. Furthermore KMS also made KM more effective for the organization. As general KMS have two main functions, first managing people interaction and managing information/knowledge. Because knowledge creates from the interaction of the people, than KMS has a vital function in knowledge creation with managing people interaction. In KM on an organization, they conduct interaction by developing some activities such as: Communities of Practices, Communities of Interest, Peer Assist and Share Learning as a method to create and leverage the knowledge. The activities could be conducted manually or virtually. In support that activities done in virtual, using IT could bring potential value. In this study we would like to propose the framework for organizations on how to implement KMS as a powerful enabler for KM in virtual communities.

SA Journal of Information Management, 2018

Background: The concept of a virtual community of practice (VCoP) emanates from the need to create a new mode of learning and knowledge development platform. It has also been found that highly structured forums are not always the best way to assist people to learn and improve their knowledge. The first author (main researcher) has limited background knowledge and professional practice in the area of VCoPs. Within this context, the investigation of the use of VCoPs to optimise knowledge sharing within stakeholders is the central theme of this research. The authors adapted the life cycle knowledge flow model and present an extended model that resulted after an empirical research was conducted with various VCoPs. Objectives: The objective of this paper is to report on the research that, firstly, attempted to find a suitable model among all previous research conducted on knowledge sharing (management) and to create a new model that could be used to optimise knowledge sharing within VCoP...

International Journal of Emerging Technologies in Learning (iJET)

One of the main sources of knowledge in the web is the social networks and especially online communitie because they contain human experiences which are considered as a rich source of information. This knowledge is in the most cases unstructured and is in the form of discussions organized generally by topics. The aim of this paper is to propose a process of knowledge extraction and Management in Online or Virtual Communities. With the widespread of communities in social media due to the services provided by those technologies, many of those communities are in the form of Learning communities created by expert to share knowledge about a topic of their interest. The knowledge shared by members in the online communities is unfortunately not structured and not capitalized. Many members try to access and learn from the shared knowledge in the community but cannot benefit from it due to its unstructured form. If that knowledge could be represented and stored in order to be reused, it woul...

2008

Knowledge management and communication scheme are keystones of virtual organizations or virtual communities. Both concepts can be based upon the peer-to-peer approach. This point of view is highly suitable to address virtual organization issues because it emphasizes both autonomy and communication. A Virtual Knowledge Community is a dynamic set of peers or agents gathered around a common topic of interest. We propose in this paper the design of successive packages that implement peers' abilities in acting within communities. Our packages are fully generic and help implementing any types of communities. It is based upon a paradigm which considers a peer as an agent, and composed of knowledge and of a decision mechanism.

2009

2011

With the availability of the Internet, virtual communities are proliferating at an unprecedented rate. In-depth understanding of virtual community dynamics can help us to address critical organizational and information systems issues such as communities-of-practice, virtual collaboration, and knowledge management. The biggest challenge in fostering a virtual community is the supply of knowledge through services and the willingness to share knowledge with other members. This paper integrates the Service Oriented Architecture and Agent Based Theory to construct a Reinforced Concrete design (RCD) model for Reinforced Concrete Analysts and Designers in virtual communities. The aim of this paper is to elucidate the sharing of knowledge in virtual community from the perspective of RCD serviceability service. Results confirm that RC Designers will share knowledge; if their perceive benefit exceed the cost of their sharing behaviour. This study is useful for the developers of Service oriented Applications for virtual communities to insight into knowledge sharing in cyberspace for RCD.

Concepts, Methodologies, Tools and Applications, 2012

Interaction among members in Virtual Learning Communities influences the communities' evolution. Starting from this consideration, this chapter provides a discussion on the more widely used software systems that support interaction between virtual communities' members and virtual learning environment underlining the advantages and the disadvantages considering the several processes that characterize the VLCs. Moreover in education environments interactions are important in order to facilitate the learning process, and this chapter describes how the intelligent agent approaches can bean interesting alternative to a human facilitator. The analysis of intelligent agents describes how they allow both analysing interaction and improving the level of participation of members of a Virtual Learning Community.