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Title
Abstract
Figures
Introduction
Related Work
Theoretical Background 3.1 Privacy
Method
Descriptive Statistics
Results
Discussion
Summary
Limitations and Future Research
References
All Topics
Business and Management
Information Systems and Management

The Economic Impact of Privacy Violations and Security Breaches

Profile image of Heiko RoßnagelHeiko Roßnagel

2014, Business & Information Systems Engineering

https://doi.org/10.1007/S12599-014-0351-3
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Abstract

In an experiment, the authors distinguish between the impact of privacy violations and security breaches on the subjects' trust and behavior. They focus on first-order effects and thus the direct consumer reaction. While privacy is of prime importance for building trust, the actual behavior is affected less and customers value security higher when it comes to actual decision making. Evidence is found for the so-called "privacy paradox" which describes that people do not act according to their privacy concerns.

Figures (2)
Table 1 Simulation of privacy and security breach in our laboratory experiment
Table 1 Simulation of privacy and security breach in our laboratory experiment
Table 2 Impact of security and privacy incidents on trust and investment behavior (SURE and OLS
Table 2 Impact of security and privacy incidents on trust and investment behavior (SURE and OLS

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