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Outline

Determinants of innovation through a knowledge-based theory lens

https://doi.org/10.1108/02635570210428320

Abstract
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This paper explores the determinants of innovation from a knowledge-based perspective, particularly in the context of service firms. It addresses the gap in innovation research, which has predominantly focused on manufacturing. The authors analyze a sample of Spanish engineering consulting firms to identify the factors that stimulate innovation, emphasizing the critical role of knowledge management policies in fostering competitive advantages through effective customer knowledge integration and service innovation. Findings suggest that flexible knowledge management practices enhance innovation capacity in service industries, allowing firms to adapt swiftly to changing customer needs.

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