Unintended consequences of job redesign
2004, Community, Work & Family
https://doi.org/10.1080/1366880042000245498Abstract
Psychological contract violations and turnover intentions among full-time and reduced-hours
Key takeaways
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- Psychological contract violations (PCVs) significantly influence turnover intentions among healthcare professionals, especially MDs and reduced-hours employees.
- The study evaluates the unintended consequences of job redesign in healthcare, particularly focusing on women's experiences with reduced hours.
- Reduced hours may not yield universally positive outcomes; instead, they can exacerbate PCVs and increase turnover intentions.
- MDs are more reactive to PCVs than LPNs, indicating the impact of professional status on job satisfaction and retention.
- Organizations need to reassess reduced-hour policies to mitigate PCVs and ensure effective career paths for part-time employees.
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- Rosalind Chait Barnett is a Senior Research Scientist and Executive Director of the Community, Families, and Work Program at Brandeis University's Women's Studies Research Center. Address: Brandeis University, Women's Studies Research Center, Mailstop 079, Waltham, MA 02454-9110, USA. [email: rbarnett@brandeis.edu]
- Judith R. Gordon is a Professor of Management in the Carroll School of Manage- ment at Boston College and has twice served as chairperson of the department. Address: Boston College, Organization Studies Department, Fulton 430A, Chestnut Hill, MA 02467, USA.
- Karen C. Gareis is the Program Director of the Community, Families, and Work Program at Brandeis University's Women's Studies Research Center. Address: Brandeis University, Women's Studies Research Center, Mailstop 079, Waltham, MA 02454-9110, USA. Claudia Morgan is a social policy researcher/advocate who recently earned her PhD from the Heller School for Social Policy and Management at Brandeis University. Address: Brandeis University, Women's Studies Research Center, Mailstop 079, Waltham, MA 02454-9110, USA.