Using Collaborative Platforms for Decision Support

information system that adds social networking capabilities to increase information and knowledge sharing in order to foster development and innovation. Such system enables teammates to solve business problems effectively and efficiently with the use of collaborative tools and with the appropriate knowledge management incorporation. The research is based on collaborative system that includes both the general collaborative infrastructures and specific applications for supporting the requirements for human-centric applications and services. The collaboration platform has been designed based on use cases typical for business and educational environments. A number of cases has been thoroughly studied like a meeting, lecture, consultations, seminar, discussion room, lectures recording, tutoring, etc. The issues of providing interoperability between applications, efficient content delivery and distribution, skill-based content search, security and usability were discussed to design and de...

In this chapter we will discuss the role of collaborative tools for distance based health care. By collaborative tools we mean the tools that allow the providers and the patients to work together. This is in principle of telehealth where care is delivered & received at a distance, where the providers of care and the recipients of care are apart either over distance (where say the expert is located in the city and the patient is located in a village) but the care occurs in real time. Alternatively, the providers and the patients are not only located in different geographical locations; over and above, the care processes are separated over time as well. Such collaborative tools include email exchange of notes between patients and providers, maintenance of wikis and patient-provider edited health records (opennote system), webpages, and social media or social networking sites such as twitter, facebook, but also dedicated medical sites. These sites and systems can be used to boost communication and collaboration between patients and providers and it is possible to arrange distance delivery of care using these media.

Collaborative Networks (CNs) enhance the preparedness of their participants to promptly form Virtual Organisations (VOs) that are able to successfully tender for large scale and distributed projects. However, the CN efficiency essentially depends on the ability of its managers to match and customise available reference models but often, also to create new project activities. Thus, given a particular VO creation project, the CN managers must promptly infer 'what needs to be done' (discover the project processes) and how to best communicate their 'justified beliefs' to the CN members involved. This paper proposes a framework for a decision support system that can help managers and enterprise architects discover / update the main activities and aspects that need to be modelled for various enterprise task types, with special emphasis on the creation of VOs. The framework content is also explained 'by example', in the context of a real-world scenario.

Encyclopedia of Networked and Virtual Organizations

Decision Support Systems, 1992

A decision-making group has been defined [6] as two or more people jointly responsible for Group decision support systems (GDSS) have been pro-detecting a problem, elaborating on the nature of posed as tools for aiding the group decision making process, the problem, generating possible solutions, Research in GDSS has focused primarily on facilitating group evaluating potential solutions, or formulating meetings. However, meetings form only one aspect of the group decision problem solving process. In fact it is desirable strategies for implementing solutions. In other to reduce the number of meetings, especially if the group words, the group is engaged in the decision promembers are in geographically distant locations. The need for cess together, as opposed to an individual engaged meetings can be reduced if the group is provided with a system in the process. Since decision support systems which will allow the group members to exchange information (DSSs) were proposed to aid an individual in and expertise on a continuous basis rather than only during meetings. In this paper we propose a framework for such a decision-making, a natural extension of the consystem which we designate a distributed group decision sup-cept is to develop DSSs to support groups. A DSS port system (DGDSS). The DGDSS works in conjunction with designed to aid group decision making has been an organizational information system composed of a network defined as a group decision support system of knowledge based systems. This network is utilized to sup-(GDSS). port information and expertise exchange between group members on a continuous basis. A key factor in group decision making which is absent in individual decision making is the need Kevwords: Expertise sharing, Group decision support systems, for interaction between the group members during Knowledge, Networked knowledge-based systems, the decision making process. This has led researchers to focus on communication or informa

2009

A Decision Support System (DSS) is an interactive computer-based information system that supports decision making and sometimes knowledge management. Essentially, it is fortitude of organizations, associations, corporation of information about the enterprise concerned, for support of assessment-making process. In assimilation with that enterprises relay on DSS tools, techniques and models in order to seek recommendations in business activities and strategies. One of the most important but vast areas specified for DSS is a Group Decision Support System (GDSS), that is a kind of electronic meeting system, a collective technology design for meetings and group works via a human computer interaction for effective group decision making. Though this is a relatively new and emerging field of DSS, there remain some problems and issues to be solved in GDSS such as its requirement of real time operation, process losses, time consuming and high cost required for its group coordination etc. This paper presents a review of numerous researchers' efforts regarding GDSS and their impacts. The rationale of our study in this paper is in twofold: first is to review the literature, highlight the shortcomings and their core ideas or strengths. Another perspective is to show a critical evaluation by comparison and contrast. The contribution of this paper is on surveying many researchers efforts pertaining to GDSS.

Robotics and Computer-Integrated Manufacturing, 2003

This study presents a web-based group decision support system that considers the decision making process as a whole, including idea generation and sharing, planning, discussion, decision inference, and evaluation. The decision support infrastructure is based on agent and object-oriented technology. Two major functionalities are identified and developed-(i) an information classification and retrieval module that supports the collection of opinions and ideas sharing from an organization. Internal and external information is managed and can be retrieved efficiently by using structured searching functions; and (ii) a decision inference module in which decisions can be made either by a rule-based reasoning model for a certain situation or by a Bayesian network-based reasoning model for a probabilistic situation. Although these modules can also perform designed functions independently, they are indeed highly interrelated in a seamless way. In particular, the information classification and retrieval module collects information and guides decision-making at a meta level. From a knowledge management perspective, it structures the valuable information collected for effective reuse. Then, the users can use the decision inference module to derive plausible alternatives while referring to collected and classified information. The system has been implemented in a leading telecommunication company in Taiwan and run within an Internet-based environment, accessible by authorized decision makers without geographical constraints. This work details the development of this system as well. r

Group Decision and Negotiation, 2011

Decision making in virtual teams is gaining momentum due to globalization, mobility of employees, and the need for collective and rapid decision making by members who are in different locations. These factors resulted in a proliferation of virtual team software support tools for decision making, the latest of which is social software (also known as collaboration 2.0), which includes tools such as wikis, blogs, microblogs, discussion forums, and social networking platforms. This paper describes the potential use of collaboration 2.0 software for improving the process and the specific tasks in virtual group decision making. The paper proposes a framework for exploring the fitness between social software and the major activities in the group decision making process and how such tools can be successfully adopted. Specifically, we use a fit-viability model to help assessing whether social software fit a decision task and what organizational factors are important for such tools to be effective. Representative research issues related to the use of such tools are also presented.

2001

ACM Transactions on Information Systems, 1986

Decision Support Systems (DSSs), computer-based systems intended to assist managers in preparing and analyzing decisions, have been single-user systems for most of the past decade. Only recently has DSS research begun to study the implications of the fact that most complex managerial decisions involve multiple decision makers and analysts. A number of tools for facilitating group decisions have been proposed under the label Group Decision Support Systems (GDSSs). One of the most important functions of a GDSS is to provide problem-oriented services for communication among decision makers. On the basis of an analysis of the communication requirements in various group decision settings, this paper presents an architecture for defining and enforcing dynamic application-level protocols that organize decision group interaction. The architecture has been implemented on a network of personal computers in Co-oP, a GDSS for cooperative group decision making based on interactive, multiple-crit...