Analysis of GI/M/s/c queues using uniformisation

1996

In this chapter, we develop computational techniques for the time-dependent solution of the queue length distribution for a class of non-Markovian queueing systems. The class of systems we consider are those for which the queue length process is Markov regenerative. We consider standard single server nite capacity queues such as the M/G/1/K and the GI/M/1/K queues. We also show how these algorithms can be extended to more general arrival processes such as the Batch Markovian Arrival Process (BMAP) and to multiclass queueing systems.

Transportation Planning and Technology, 2014

Queues are often associated with uncertainty or unreliability, which can arise from chance or climatic events, phase changes in system behaviour, or inherent randomness. Knowing the probability distribution of the number of customers in a queue is important for estimating the risk of stress or disruption to routine services and upstream blocking, potentially leading to exceeding critical limits, gridlock or incidents. The present paper focuses on time-varying queues produced by transient oversaturation during demand peaks where there is randomness in arrivals and service. The objective is to present practical methods for estimating a probability distribution from knowledge of the mean, variance and utilisation (degree of saturation) of a queue available from computationally efficient, if approximate, time-dependent calculation. This is made possible by a novel expression for time-dependent queue variance. The queue processes considered are those commonly used to represent isolated priority (M/M/1) and signal-like (M/D/1) systems, plus some statistical variations within the common Pollaczek-Khinchin framework. Results are verified by comparison with Markov simulation based on recurrence relations.

Journal of Probability and Statistics

This paper presents analytically explicit results for the distribution of the number of customers served during a busy period for special cases of the M/G/1 queues when initiated with m customers. The functional equation for the Laplace transform of the number of customers served during a busy period is widely known, but several researchers state that, in general, it is not easy to invert it except for some simple cases such as M/M/1 and M/D/1 queues. Using the Lagrange inversion theorem, we give an elegant solution to this equation. We obtain the distribution of the number of customers served during a busy period for various service-time distributions such as exponential, deterministic, Erlang-k, gamma, chi-square, inverse Gaussian, generalized Erlang, matrix exponential, hyperexponential, uniform, Coxian, phase-type, Markov-modulated Poisson process, and interrupted Poisson process. Further, we also provide computational results using our method. The derivations are very fast and ...

Mathematics of Operations Research, 2016

We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approach consists of two steps. The first step is to show that the diffusion-scaled abandonment process is asymptotically close to a function of the diffusion-scaled queue length process under appropriate conditions. The second step is to construct a continuous mapping not only to characterize the system dynamics using the system primitives, but also to help verify the conditions needed in the first step. The diffusion approximations can then be obtained by applying the continuous mapping theorem. The approach has two advantages: (i) it provides a unified procedure to establish the diffusion approximations regardless of the structure of the queueing model or the type of patience-time scaling; (ii) and it makes the diffusion analysis of queues with customer abandonment essentially the same as the diffusion analysis of queues without customer abandonment. We demonstrate the application of this approach via the single server system with Markov-modulated service speeds in the traditional heavy-traffic regime and the many-server system in the Halfin-Whitt regime and the non-degenerate slowdown regime.

International Journal of Science and Research (IJSR)

The ultimate objective of the analysis of queuing systems is to understand the behaviour of their underlying process so that informed and intelligent decisions can be made by the management. The application of queuing concepts is an attempt to minimize cost through minimization of inefficiency and delays in a system. Various methods of solving queuing problems have been proposed. In this study we have explored single –server Markovian queuing model with both interarrival and service times following exponential distribution with parameters and , respectively, and unlimited queue size with FIFO queuing discipline and unlimited customer population. We apply this model to catering data and estimate parameters for the same. A sensitivity analysis is the carried out to evaluate stability of the system.

Performance Evaluation, 2019

Queueing models with batch service have been studied frequently, for instance in the domain of telecommunications or manufacturing. Although the batch server's capacity may be variable in practice, only a few authors have included variable capacity in their models. We analyse a batch server with multiple customer classes and a variable service capacity that depends on both the number of waiting customers and their classes. The service times are generally distributed and class-dependent. These features complicate the analysis in a non-trivial way. We tackle it by examining the system state at embedded points, and studying the resulting Markov Chain. We first establish the joint probability generating function (pgf) of the service capacity and the number of customers left behind in the queue immediately after service initiation epochs. From this joint pgf, we extract the pgf for the number of customers in the queue and in the system respectively at service initiation epochs and departure epochs, and the pgf of the actual server capacity. Combined with additional techniques, we also obtain the pgf of the queue and system content at customer arrival epochs and random slot boundaries, and the pgf of the delay of a random customer. In the numerical experiments, we focus on the impact of correlation between the classes of consecutive customers, and on the influence of different service time distributions on the system performance.

This article undertake Bayesian inference and prediction for GI/M/1 queueing systems. A semiparametric model based on mixtures of Erlang distributions is considered to model the general interarrival time distribution. Given arrival and service data, a Bayesian procedure based on birth-death Markov Chain Monte Carlo methods is proposed. An estimation of the system parameters and predictive distributions of measures such as the stationary system size and waiting time is given

2021

Recent studies indicate that in many situations service times are affected by the experienced queueing delay of the particular customer. This effect has been detected in different areas, such as health care, call centers and telecommunication networks. In this paper we present a methodology to analyze a model having this property. The specific model is an M/M/c queue in which any customer may be tagged at her arrival time if her queueing time will be above a certain fixed threshold. All tagged customers are then served at a given rate that may differ from the rate used for the non-tagged customers. We show how it is possible to model the virtual queueing time of this queueing system by a specific Markov chain. Then, solving the corresponding balance equations, we give a recursive solution to compute the stationary distribution, which involves a mixture of exponential terms. Using numerical experiments, we demonstrate that the differences in service rates can have a crucial impact on...

Queueing Systems - Theory and Applications - QUESTA, 2001

The Markovian arrival process (MAP) is used to represent the bursty and correlated traffic arising in modern telecommunication network. In this paper, we consider a single server finite capacity queue with general bulk service rule in which arrivals are governed by MAP and service times are arbitrarily distributed. The distributions of the number of customers in the queue at arbitrary, post-departure and pre-arrival epochs have been obtained using the supplementary variable and the embedded Markov chain techniques. Computational procedure has been given when the service time distribution is of phase type.

European Journal of Operational Research, 1999

The departure process of a queueing system has been studied since the 1960s. Due to its inherent complexity, closed form solutions for the distribution of the departure process are nearly intractable. In this paper, we derive a closed form expression for the distribution of interdeparture time in a GI/G/1 queueing model. Without loss of generality, we consider an embedded Markov chain in a general u w aqa1 queueing system, in which the interarrival time distribution is Coxian and service time distribution is general. Closed form solutions of the equilibrium distribution are derived for this model and the Laplace±Stieltjes transform (LST) of the distribution of interdeparture times is presented. An algorithmic computing procedure is given and numerical examples are provided to illustrate the results. With the analysis presented, we provide a novel analytic tool for studying the departure process in a general queueing model.