Sabine Delaitre

Experience Management in the Work of Public Organizations: The Pellucid Project

International Conference on Enterprise Information Systems, 2003

Knowledge Management by Reusing Experience

Springer eBooks, 2000

The paper presents a study of the use of past experience in emergency management with an applicat... more The paper presents a study of the use of past experience in emergency management with an application to Forest Fire-Fighting Management. Our objective is the sharing of experience between the emergency managers in order to support the re-planning task, regarded as the relevant task of Forest Fire-Fighting Management. Therefore it is necessary to establish a common working language to facilitate sharing. First, we present the methodology used to determine the key element of this language, which is called a unit of experience. We then introduce a method to capitalize such units. Next, we describe the utilization of units of experience to improve emergency management. The reasoning method provides several levels of support to fire managers.

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Risk management approach on identity theft in biometric systems context

... Ioannis Maghiros, Yves Punie, Sabine Delaitre, Elsa Lignos, Carlos Rodríguez, Martin Ulbrich,... more

Formalisation and Use of Experience in Forest Fires Management

Journal of Contingencies and Crisis Management, Sep 1, 2001

... In this study, we have focused our attention on a specific type of natural disaster: forest f... more

A framework for experience management in e-Government : The Pellucid Project

Electronic Journal of e-Government, 2004

The Pellucid project is developing an adaptable and customisable platform for enabling experience... more The Pellucid project is developing an adaptable and customisable platform for enabling experience management in public organisations. Starting with a study of the three pilot applications, a uniform framework has been developed for experience management, based on the generation of 'active hints' that are presented to the user according to working context. Working context encompasses both position in the work process and domain-specific characteristics, typically similarity to previous cases. The paper discusses the applications and the framework.

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Police options to counteract threats and vulnerabilities - first results

Converged network consolIdating Radio and optical access aRound USer equipment DELIVERABLE : D 5 . 1 Methods , material and platforms for testing of high bandwidth mobile wireless solutions

This deliverable report is the first of a series of documents related to the iCIRRUS work package... more This deliverable report is the first of a series of documents related to the iCIRRUS work package WP5: Integration and validation. This particular report sets out to identify the test platforms and describe the module developments that are based on the research outputs from WP2, WP3 and WP4, where different test environment potential scenarios are envisioned. The first part of this report describes the main envisioned areas and potential challenges of the iCIRRUS project investigations into the data and control planes. In the following sections, seven main standalone test environments are presented:

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Identity Representation in Digital Interactions

Gestion des connaissances en gestion des risques naturels. Cread : capitaliser et reutiliser l'experience pour l'aide a la decision. cas d'application : la gestion de la lutte contre les feux de foret

Http Www Theses Fr, 2000

Le cadre general des travaux de these est la gestion des risques naturels et la problematique est... more Le cadre general des travaux de these est la gestion des risques naturels et la problematique est comment reutiliser l'experience passee en vue d'ameliorer cette gestion. La premiere contribution des travaux est la conception du systeme cread, un systeme d'aide a la decision fondee sur l'experience. L'experience est la source principale de connaissances de cread. Le fonctionnement du systeme se scinde en plusieurs phases : capitalisation operationnelle, elaboration, resolution et capitalisation post-operationnelle. L'approche proposee est fondee sur le retour d'experience, une methodologie organisationnelle pour tirer des enseignements du passe. Les avantages de notre approche sont de favoriser le partage d'experience par la constitution d'une memoire collective, de prendre en compte differents points de vue des gestionnaires et de reutiliser non seulement les mauvaises experiences mais aussi les bonnes. Le domaine est la gestion de lutte contre les feux de foret et la tache a assister est la revision de plan de lutte. L'entree du systeme est une situation d'urgence constituee de la description d'une situation de lutte et d'un evenement. Les sorties du systeme representent trois niveaux d'aide : l'aide a la perception du probleme de revision, l'aide a l'identification de l'experience passee utile pour mener la revision et l'aide a l'action par la proposition de plans revises en utilisant la technique du case-based planning. La memoire collective est structuree en unites d'experience qui representent des episodes de revision de plan. Ces episodes sont les sous-plans de lutte et sont representes par une arborescence integrant les trois aspects suivants : strategique, spatial et temporel. Les travaux de these ont abouti a une methodologie pour capitaliser l'experience, a une modelisation d'unites d'experience et a la realisation d'un prototype d'aide a la gestion de la lutte contre les feux de foret.

Gestion des connaissances pour la gestion des risques, application à la lutte contre les feux de forêt

Revue de l'Electricité et de l'Electronique, 2000

Une demarche de gestion des connaissances a ete mise en place par une organisation pour ameliorer... more Une demarche de gestion des connaissances a ete mise en place par une organisation pour ameliorer la gestion des risques, telle la gestion de la lutte contre les feux de foret. La demarche se fonde sur la volonte de faire partager l'experience acquise par les differents gestionnaires de l'organisation. ○ Ce partage peut beneficier a plusieurs activites de la gestion des risques, comme la formation ou l'intervention. Pour permettre un partage efficace et durable, l'experience doit etre formalisee et memorisee. Ainsi la notion d'atome d'experience emerge et definit la structure elementaire de la memoire collective. ○ Pour enrichir cette memoire, l'utilisation de methodes de capitalisation appropriees s'impose. Celle-ci est realisee par le biais d'une serie de fiches et grâce a un outil base sur un SIG.

Knowledge Management by Reusing Experience

Lecture Notes in Computer Science, 2000

The paper presents a study of the use of past experience in emergency management with an applicat... more The paper presents a study of the use of past experience in emergency management with an application to Forest Fire-Fighting Management. Our objective is the sharing of experience between the emergency managers in order to support the re-planning task, regarded as the relevant task of Forest Fire-Fighting Management. Therefore it is necessary to establish a common working language to facilitate sharing. First, we present the methodology used to determine the key element of this language, which is called a unit of experience. We then introduce a method to capitalize such units. Next, we describe the utilization of units of experience to improve emergency management. The reasoning method provides several levels of support to fire managers.

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Risk management approach on identity theft in biometric systems context

First International Conference on Availability, Reliability and Security (ARES'06), 2006

... Ioannis Maghiros, Yves Punie, Sabine Delaitre, Elsa Lignos, Carlos Rodríguez, Martin Ulbrich,... more

Knowledge Management for Organisationally Mobile Public Employees

Lecture Notes in Computer Science, 2003

Public organisations often face knowledge management problems caused by organisational mobility, ... more Public organisations often face knowledge management problems caused by organisational mobility, the continual and pervasive movement of staff between units and departments. This can be a strength, but also introduces problems of loss of experience and reduced efficiency and effectiveness in working. The Pellucid project is developing a knowledge management system to assist in such situations. The project's three pilot applications are described, and an abstracted view of their knowledge management needs is developed. An outline of key parts of the technical solution is given.

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Biometrics at the frontiers: Assessing the impact on society

Abstract: In spring 2004, the LIBE Committee of the European Parliament asked DG JRC to carry out... more

Formalisation and Use of Experience in Forest Fires Management

Journal of Contingencies and Crisis Management, 2001

... In this study, we have focused our attention on a specific type of natural disaster: forest f... more

Instrumentation d'un processus de retour d'expérience pour la gestion des risques

IC2000. May, 2000

... ENSMP, Pôle Cindyniques, BP 207, F-06904 Sophia Antipolis, Sabine.Delaitre@cindy.cma.fr INR... more ... ENSMP, Pôle Cindyniques, BP 207, F-06904 Sophia Antipolis, Sabine.Delaitre@cindy.cma.fr INRIA, projet Orion, BP 93, F ... Il s'agit donc de définir l'activité sur laquelle le retour d'expérience doit s'appli-quer pour donner un cadre au processus de retour d'ex-périence. ...