Papers by Dyah Pelitawati
WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains ), Nov 30, 2023
This study aims to analyze and determine the effect of product quality, service quality and locat... more This study aims to analyze and determine the effect of product quality, service quality and location on customer satisfaction of Bakso Pak Nasir Cita Hati Surabaya. The data collection method used is questionnaire data. With population and samples are consumers of Bakso Pak Nasir Cita Hati Surabaya, totaling 75 respondents. The instrument in this study used a Likert scale and the technique used was Non-Probability Sampling technique with an Accidental Sampling approach. By using the formula Hair et al. The data analysis method used is multiple linear regression analysis using the SPSS version 23.0 statistical test tool. The results showed that the tcount of the Product Quality variable was 3.366 with a ttable value of 0.2272 and Sig obtained a sig of 0.000 <0.05, the tcount of the Service Quality variable was 3.112 with a ttable value of 0.667 and Sig obtained a result of 0.000 <0.05, the Location tcount was 3.36 with a ttable value of 0.667 and Sig obtained a result of 0.000 <0.05. So it can be said that the Poduk Quality, Service Quality, Location Variables simultaneously have a significant effect on Customer Satisfaction at Bakso Pak Nasir Cita Hati Surabaya. While the R Square test is obtained at 0.656 or 65.6% of the independent variables, namely Product Quality, Service Quality and Location, affect the dependent variable, namely Customer Satisfaction. And the remaining 34.4% is influenced by other factors.
JURNAL EKSEKUTIF
This study aims to examine and analyze both partially and simultaneously the effect of entreprene... more This study aims to examine and analyze both partially and simultaneously the effect of entrepreneurial knowledge and entrepreneurship on the entrepreneurial interest of students in the management study program, Faculty of Economics and Business, WR Supratman University, Surabaya. This study uses a quantitative method with a student population of the 2017 and 2018 class of Management study program which found 98 students. In this study, the authors used the data collection methods questionnaire and google form. While the research sample found 72 students based on filling in the google form.The results showed that partially, namely the t test, the results of Entrepreneurship Knowledge had a positive and significant effect on Entrepreneurial Interest with a value of sig. count < from 0.05 (0.000 < 0.05) and the hypothesis is accepted. Entrepreneurial Personality has a positive and significant effect on Interest in Entrepreneurship with a value of sig. count < from 0.05 (035 &l...
The College Management Performance is Reviewed from the Perspective of Customers and Financial Perspective (A Case Study On University WR Supratman Surabaya)
American Book Review, 2017
JURNAL EKSEKUTIF
Salah satu tujuan jangka panjang dari sebuah perusahaan adalah meningkatkan nilai perusahaan. Ban... more Salah satu tujuan jangka panjang dari sebuah perusahaan adalah meningkatkan nilai perusahaan. Banyak faktor yang dapat mempengaruhi nilai perusahaan, diantaranya adalah profitabilitas dan kepemilikan manajerial. Atas dasar pemikiran tersebut penelitian ini bertujuan untuk mengetahui pengaruh profitabilitas, yang diproksikan dengan ROA (return on assets) dan moderasi kepemilikan manajerial (MO) terhadap nilai perusahaan, yang diproksikan dengan PBV (price to book value) pada perusahaan manufaktur industri dasar dan kimia yang terdaftar di Bursa Efek Indonesia (BEI). Populasi penelitian ini adalah seluruh perusahaan industri dasar dan kimia yang terdaftar di BEI tahun 2016 – 2020. Sampel penelitian ini ditentukan dengan metode purposive sampling sehingga diperoleh sebanyak 22 kriteria penelitian perusahaan. Jenis data yang digunakan adalah data sekunder. Berdasarkan hasil penelitian menunjukkan bahwa (1) Profitabilitas berpengaruh terhadap nilai perusahaan. (2) Kepemilikan Manajerial...
Pengaruh Modal Kerja, Pendidikan Dan Teknologi Terhadap Pendapatan Usaha Mikro Kecil Dan Menengah (Umkm) DI Sentra Industri Tas Dan Koper Tanggulangin
Jurnal Dinamika Administrasi Bisnis, Dec 8, 2019
With the enactment of Law No. 22/1999 on Regional Government and Law No. 25/1999 on Financial Bal... more With the enactment of Law No. 22/1999 on Regional Government and Law No. 25/1999 on Financial Balance between Central and Local government change management paradigm of centralized system into a decentralized system. In order to, measure the success of organizational performance requires a comprehensive approach to measurement is the concept of the balanced scorecard. Balanced scorecard that measures the tangible assets and intangible assets, the performance of which are internal and extern performance and achieved to expected performance. East Java Provincial Agriculture Office is an agency that is very strategic role in policy making in the field of agriculture in the province of East Java, and as the only official in charge of agriculture in the province of East Java. The results of the final score of 78. The total target achievement performance of East Java Provincial Agriculture Office of the best that learning and growth perspective and a financial perspective that each get an...
ABSTRAKSI Financial distress adalah suatu keadaan dimana perusahaan mengalami kesulitan keuangan ... more ABSTRAKSI Financial distress adalah suatu keadaan dimana perusahaan mengalami kesulitan keuangan yang jika tidak segera diatasi atau diambil langkah-langkah penyelamatan, akan berujung pada bangkrutnya atau pailitnya suatu perusahaan. sangat penting kiranya bagi setiap perusahaan untuk bisa memprediksi kejadian financial distress di perusahaannya. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana memprediksi financial distress di masa mendatang dengan menambil data-data dari laporan keuangan yang ada. Penelitian ini menggunakan metode kuantitatif denngan menggunakan model-model yang dikemukakan oleh tokoh-tokoh akademisi terdahulu untuk memprediksi financial distress. Teknik analisis data menggunakan tiga model yang telah dijabarkan oleh akademisi terdahulu yaitu Model Altman (Z-Score), Model Zmijewski (X-Score), dan Model Springate (S-Score). Hasil Penelitian ini menunjukkan bahwa analisis rasio keuangan pada laporan keuangan yang di-publish oleh perusahaan yang tercatat...
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Papers by Dyah Pelitawati